• SOUND FORGE

  3 answers, most recent on 11/21/2021

  RE: Sound Forge 15 will not recognize audio signal from Asus laptop comput
  @Vic-Butler Have you allowed Sound Forge to be able to record audio? You can do this in the Windows security
• Other products

  One answer, on 11/19/2021

  Cannot install program.
  When i click to install the program i obtain the comment that i have gone to an unsecure site.   The connection for this site is not secure Try running Windows Network Diagnostics.   Can anyone suggest the issue.. It is NOT the FIRST time with this
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @browj2 Hi John. Sorry I can't help much as I'm still running Win 10. My motherboard did not come with a TMP chip and had to seek out the ASUS add-on one for my board. Glad I got the first one I found on eBay as ASUS has stopped producing that TMP
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  Hi guys, Just an update. Thanks for the suggestions for the anti-virus. I went with BitDefender. Setting up the new computer is a nightmare. Too many programs. I moved the folders My documents, Video, Pictures etc. to the second drive installed in
• Movie Studio

  42 answers, most recent on 11/21/2021

  RE: Capturing Mini DV: Is it possible to adjust the output file type ?
  @johnebaker Hi John. Checked FF security settings. It is on default settings. I did override and download the file which played normally. Maybe a difference with Defender? Ray.
• Movie Studio

  42 answers, most recent on 11/21/2021

  RE: Capturing Mini DV: Is it possible to adjust the output file type ?
  @CubeAce Hi Ray They are - I have just tried the link in Firefox and works correctly offering the download dialog for me. You may need to check your FF security settings - mine are the default, no cutomisation. John EB
• Movie Studio

  42 answers, most recent on 11/21/2021

  RE: Capturing Mini DV: Is it possible to adjust the output file type ?
  @CubeAce Hi Ray . . . .  I can open but the MPEG-2 file my browser and security settings insist is an infected file and will not show or download. . . . The message is from Firefox not your AV - Firefox is set to accept secure connections on the
• Music Maker

  4 answers, most recent on 11/18/2021

  RE: Installation Music Maker Premium 2022
  @SPENCER-GALVIN It's not Sound Forge doing this, it's Windows. Microsoft regularly increases the security mechanisms with updates which breaks Magix' download manager. In my opinion Magix should offer direct download links. The download manager just
• Movie Studio

  42 answers, most recent on 11/21/2021

  RE: Capturing Mini DV: Is it possible to adjust the output file type ?
  @CarpentersMate Hi Mike. The MPEG-4 file I can open but the MPEG-2 file my browser and security settings insist is an infected file and will not show or download. The MPEG-4 file opened at the correct resolution (about a quarter of the screen real
• Audio Cleaning Lab

  5 answers, most recent on 11/17/2021

  RE: Error code: -14 when attempting to activate Audio Cleaning Lab
  @Jeffery-Rowley Hi . . . . Audio Cleaning Lab 3. I did an upgrade to version 3 from version 2. I installed 2 first. The serial number is procured from the E-mail confirmation letter that was sent over night. . . . . Were you trying activate ACL 2
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @browj2 Hi John Does the HDD appear in Device Manager or Disk Manager? Have you had a look inside, if they have not put a security seal on the case? The drive may not be plugged in - power and/or SATA connector. John EB  
• Photostory

  6 answers, most recent on 11/3/2021

  RE: About to return Photostory - Have Manual, but too much is left unsaid.
  Again, thank you for your response and security measure corrections. I hope am sending the print screens in the e-mail of what I see and even the manual page that does not explain the symbols you mention or the steps to use for caption making in the
• Movie Studio

  4 answers, most recent on 10/31/2021

  RE: Titles 3D
  @Piotr-Poncyljusz Hi Windows 11 has enhanced security - check Windows Defender, and any other antivirus program you are using, is not blocking access to the folder specified in the error message, you may need to add Movie Edit Pro (Videodeluxe) as
• Movie Studio

  2 answers, most recent on 10/29/2021

  RE: UAC and component screen startup problems Movie Studio 18 Platinum
  @Miciek Hi The first part of your question may be an issue with Windows 11 security - try running the program as Administrator - if it works correctly then modify the shortcut to run the program as Administrator. For the second part - see this
• Video Pro X

  One answer, on 10/20/2021

  [Closed] Serial number not accepted
  I am trying to reinstall Vegas Pro 12 on Win10 PC. When I run Vegas 12 Pro it asks for the serial number. After I enter it, the prompt says it will restart the program to finish. Then nothing happens. I have uninstalled Vegas and reinstalled the
• Samplitude

  4 answers, most recent on 10/21/2021

  RE: Tried install of Music Studio 2022 and uninstalled Old Version 2020
  I turned of Window Defender Security. And Mc Afee Firewall.Reloaded the Music Studio install and after saying yes to the installation. It doesnt continue. Waited 5-10 minutes to see any activity in Task Manager.Any other suggestions will be
• SOUND FORGE

  4 answers, most recent on 10/20/2021

  Sound Forge 3 Mac
  I've recently purchased Sound Forge 3 for Mac and when I installed it everything was working fine. After I updated to Big Sur 11.6 due to security issues, I receive a "Bad Crumb" error on launch. Has anyone been able to solve this issue?
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  Seeing as my problem seems to be connection relat ed here are a few details.... Firefox 93.0 (64 bit). I have changed many of the default settings to make things more secure and add more privacy. Firefox is my default browser, If ACID uses firefox
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  Hello! Error code 1 means that an internet connection to our activation server cannot be made.Please go to the system's Control Panel and proceed to "Internet Options". Switch to the "Advanced" tab and find the "Security" section in the long list
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  @awen I would suggest you to disable Windows Defender temporarily. If this doesn't help then uninstall everything completely with this tool from
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  Hello! Error code 1 means that an internet connection to our activation server cannot be made.Please go to the system's Control Panel and proceed to "Internet Options". Switch to the "Advanced" tab and find the "Security" section in the long list of
• Movie Studio

  7 answers, most recent on 10/11/2021

  RE: Program stopped opening, but had worked
  Hi again @emmrecs. I got ride of the 'already running program' notification which stopped me from reinstalling MEP plus software earlier. However, no, with no antivirus on either, I get a new message ...and cannot get into the Magix server to report
• ACID

  31 answers, most recent on 7/25/2024

  RE: error code -1
  Hi johnebaker, I closed my anti virus from the system tray (Kaspersky Internet Security) , waited a bit then run the below as an administrator... "C:\Program Files\ACID\ACID Pro Suite 10.0\acidsuite.exe" It did not work though thanks for the
• Other products

  2 answers, most recent on 10/6/2021

  RE: Purchased MS 18 and it won't load in W 10 with ample room on HD
  They were related to not being able to load. I have since reconfigured my security to allow the loading and it worked. Thank you for your response. 😊