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My audio interface is a Roland Rubix 24. It's ASIO, multiclient (I have it set on the SF18 audio settings). Running 24 bit .wav 48kHz samples, not converting, just normalize. Windows 10 PC latest update. Have you tried something other than the above

Samplitude

4 answers, most recent on 3/21/2023

[Solved] Pro X7 Suite either no sound, or LOUD hiss while other sounds play

Pretty disappointed in this. JUST bought it, went through all the install, accepting all defaults. Wanted to make sure everything was okay so I opened a Demo song, and the title says the rest. Numerous attempts. Referred to a bunch of posts here,

Audio Cleaning Lab

3 answers, most recent on 10/7/2023

[Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing

I've been trying to create a CD that contains track and album information for several days now. I've tried including that information in several ways - none of which has been effective. Since the only way to know if I've been successful is to burn a

ACID

7 answers, most recent on 9/22/2025

RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible

@NickHarvey That seems a bit odd. I thought ACID 9 supported VST3 plugins, and WaveShell 16 is only available as a VST3 - 64 bit plugin I understand (this loads all the Waves plugins in v16). I only have WaveShell1-VST3 16.0_x64.vst3 in the

Movie Studio

8 answers, most recent on 7/29/2025

RE: Text to Speech conversion

Hi all, The small 2 minutes project I used to get a feel of what Magix can do with AI used STT and TTS "Maarten" (a Microsoft voice) and used <1200 characters, thus that cannot be the problem. To me it seems that VDL includes the TTS

ACID

5 answers, most recent on 11/20/2024

RE: Acid Pro Pops and Clicks

@brian-johnson Are you using compressed file formats like MP3 for your loops? This may be a cause for popping and clicking or other glitches. Is your ASIO buffer size set to the maximum (2048 samples?)

Movie Studio

7 answers, most recent on 6/10/2025

Syncing 2 audio files!?!?

I can't seem to bring these 2 files to match up exactly. this is ultra fine, magnified all the way. moving 1 or the other makes it JUMP past the point of them matching. is there a trick to this? this is as close as I can get them.

Movie Studio

7 answers, most recent on 4/18/2023

[Solved] Very slow rendering on new win 11 gaming PC

I have installed Magix edit pro premium on my second computer (PC) this pc has 48gb ram 12 gen intel I7 processor Gforce NTX 3070 Graphics 64bit os win11 version 22h2 Here is my thought after hours of trying to get this program to work like on my

Off topic

4 answers, most recent on 2/14/2023

[Solved] Problem in login to MAGIX personal area on web site

I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I

Video Pro X

7 answers, most recent on 4/24/2025

RE: Creating your own templates?

@Can-Dive Hi, Quick one before retiring for the night. I had also tried compiling with all of the movies in that file. The result was the same - no template type interface - only the main movie and the 3 others. What I didn't try was simply zipping

ACID

9 answers, most recent on 1/24/2025

RE: Won’t install Sony acid 7

@NTC-LAIDLER Ok, I'm not familiar with the unlock process of Acid 7. It looks like the old Sony license system, which is no longer online. I would expect the typical Magix Activation dialog. I recommend you contact customer support. Or maybe some

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update

Photostory

One answer, on 5/9/2026

Program hang

Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds Hi Al What effects/enhancements do you typically apply to upscaling from SD to HD or FullHD to improve the image quality? Without using 3rd party plugins, pre or post processing outside of the video editor, I find MMS/VDL and VPX are

Movie Studio

21 answers, most recent on 6/17/2026

RE: Formatting Drive

@CubeAce Hi Ray . . . . There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. . . . Agreed. . . . . It was in no way intended to cast aspersions on your

Movie Studio

4 answers, most recent on 6/28/2025

RE: placing clips on timeline by date

@Greg123 Hi What is the drone file naming format? If it is a DJI drone and the naming convention is the same as other DJI cameras, eg DJI_20250427112146_0001_D.MP4 the highlighted portion is the date and time, ie year month date hrs min sec , ie

Audio Cleaning Lab

32 answers, most recent on 11/21/2024

RE: importing a stereo mp3 file into both tracks seprately

@Gerald-Shantz Hi Gerald No problem with losing a picture upload, many of us here have had that at some time or other. We await your results - no hurry. John EB

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Movie Studio

90 answers, most recent on 1/13/2025

RE: Slideshow-Reducing photo length merges Audio track

@me_again I love the way you think! Yes, your two additional options are valid although as @AAProds had indicated, the transition controls are only available for Track 1 and not available for other tracks for some reason. But I do like your

ACID

8 answers, most recent on 9/22/2024

No Sound

I downloaded the demo of Acid Pro 11 and installed it. However, I get no audio output at all. I have tried all the settings under Options> Preferences and nothing. I have Sound Forge Pro installed along with Magix Audio and Music Lab, along with

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@johnebaker Hi, I've just been through all NB fxs (114 that i counted in the other post), none of them have the old style interface, all load like this.

Movie Studio

12 answers, most recent on 12/22/2025

RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader Hi . . . . while running the video T key isnt cutting the video - pls guide what to do . . . . As you have already been advised cutting, while playing the video, using the T key is not possible. If you do not provide answers to the

Video Pro X

7 answers, most recent Yesterday

Any way to get a refund?

I bought VPX17 "ultimate" and installed it on two devices. After many hours none of the extra "ultimate" add-on work. I even bought a second VPX17 and cleaned my system completely of all old Magix related programs, directories etc (including