• SOUND FORGE

  6 answers, most recent on 5/10/2024

  RE: New Installation Fails To Begin Sound Forge Pro 17
  @TRN Hi . . . . Installation was successful. However, the registration is still being blocked for a non internet connectivity issue. . . . . I agree with @SP. comment, there is something on the workstation which is blocking the software from
• ACID

  9 answers, most recent on 10/6/2024

  RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  @SP. Fully agreed. I have numerous ways to show I am who I am, and link everything in relation back to myself.. Really hope I actually get a response soon from MAGIX by email. Been a while now, still nothing....   @johnebaker The email address which
• Web Designer

  One answer, on 12/3/2023

  RE: automatic check fail for update
  @richard-laban Hi . . . . 2017 program of xara web designer premium 365 gaurantee . . . there was an available update . . . . Can you post a screenshot of the 'update message', has your Antivirus program/Firewall blocked the program from accessing
• Music Maker

  16 answers, most recent on 3/30/2026

  Loops Unlimited
  I got the Music Maker 2024 Premium packet with Loops Unlimited (annual). I am having a hard time accessing the loops. Any help?
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: unable to start program as it insists I have already registered and wi
  @Mark-Aaron Correction of factually inaccurate statement: Melodyne is a Celemony product. Some version of it has been offered as an add-on to specific Magix software. However, as @browj2 writes, support for it is given by Celemony. The fact that you
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  @Keenan-Powell Welcome to the Magix user to user forums, so no-one who posts here has any control over how Magix choose to market their products, sorry. It is made quite clear at the foot of the web page for MMS here that access to Text to Speech
• Music Maker

  5 answers, most recent on 7/12/2023

  RE: unresponsive windows 11
  @Tom-Mann The most likely solution: disable the text cursor indicator in the Windows accessibility settings.
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  SFPro continually crashes - versions 14-18
  I've been dealing with continual crashing with multiple versions of Sound Forge Pro. This has been occurring since at least v14. I have registered 64-bit versions of the following installed on my computer: SFPro Suite 18.0.0 (build 21)SFPro Suite
• Photo & Graphic Designer

  One answer, on 1/14/2024

  RE: Hvilke externe program til billedbehandling i Photostory kun Paint ?
  @knud-nielsen HI Photostory 2023 comes with Xara Photo Designer which should be set as the default image editor in the program settings, Paths tab. Paint cannot be used as it is a 'Windows app' and appears to be protected from access by other
• ACID

  6 answers, most recent on 11/7/2023

  RE: [Closed] VSTs failing to install; plugin manager not scanning folders
  @Reciprocate Your latest post has been hidden since it is a pointless, factually inaccurate, potentially libellous rant. Please refrain from creating posts like this or your access to the forums will be withdrawn. Did you actually check whether
• Rescue Your Videotapes!

  17 answers, most recent on 3/31/2024

  RE: Can't get it to work on 2 different laptops
  Hi John, No microphone plugged in anywhere and the device manager shows USB Digital Audio - the device shows that it is working OK and that it was accessed yesterday. Rae, I have checked as you suggested but the only device that seems to be
• Music Maker

  6 answers, most recent on 1/22/2024

  RE: Tempo resample
  @Stan-Tabor It's included in the Plus Audioeffects. After this is installed, you should be able to access the effects via the right click menu on an audio object in your track. Also try to enter old Music Maker serial numbers into Music Maker 2024.
• SOUND FORGE

  5 answers, most recent on 10/23/2023

  RE: Computer ID required for activation, but I can't get one
  Duh. Forgot this is a public forum... Thanks, John. I'm emailing and connecting on a Win7 computer; the XP machine with the copy of NR 2.0 is offline. The error message I received on the Magix site concerned the serial number only. I never got
• SOUND FORGE

  5 answers, most recent on 10/23/2023

  RE: Computer ID required for activation, but I can't get one
  Thanks for your response, rraud. The build on my copy is 2.0b, serial Removed by Moderator. The serial # is printed on the CD-ROM itself. The Magix Download Center, however, tells me the serial number is incorrect and won't allow me access to any
• Audio Cleaning Lab

  3 answers, most recent on 6/28/2022

  [Solved] Loss of access to external USB CDR drive in Windows 11
  When I initially installed Audio Cleaning Lab on my new Windows 11 PC, I was able to read and write to my external USB CDR drive. However, I now am unable to access the drive either to read or write. I have tried multiple attempts to find a
• Off topic

  3 answers, most recent on 12/6/2023

  RE: [Closed] Charged for canceled subscription
  @julian-alphonseclift This isn't support but only a user forum and we are users like you. No Magix support staff is active here. We can't do anything since we don't have access to the customer data. You need to wait for a response from
• Other products

  3 answers, most recent on 9/4/2025

  RE: CD Architect 5.2 dilemma
  @Richard-Schoener All user accounts registered during the Sony days were transferred to Magix. So if you visit Magix.com and login using your old Sony login credentials you should be able to access all your old programs and licenses. As far as I
• SOUND FORGE

  3 answers, most recent on 7/23/2023

  RE: Everything is plugged in but I can't record
  @Barnet-Sherman Did you allow the microphone access for all programs in the Windows security settings? Otherwise Windows will not allow recording.
• Photo & Graphic Designer

  One answer, on 1/9/2025

  RE: I need to reinstall Xara on my new computer
  @Sparky263 Hi When you purchased the software you get 2 activation slots for installing on 2 computers, you can install the software on as many computers as you wish, however only 2 can be active concurrently. This is a very common method of
• Samplitude

  3 answers, most recent on 10/4/2023

  RE: Reading code 24 when I try to put in any kind of email that I’ve had
  @Keith-Arenz Error code 24 means you are trying to use the "wrong" email address. i.e., when you registered and activated the product when you first installed it you used a different email address to the one you are now trying to use. These are user
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  @Cielspacing Have you tried disabling Windows Defender? Have you contacted infoservice@magix.net for a direct download link of Sound Forge? Yes, I am getting to know W10 as I do W7, XP and earlier. Windows Defender is Turned OFF at Real-Time
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker@SP. Hello again. I bought the SF18 Pro Studio. The batch processor still isn't working. I'm pretty sure kaspersky antivirus is the culprit. I've been asking AI chatbots tech support questions and they concluded my antivirus is
• Music Maker

  23 answers, most recent on 4/4/2026

  RE: Producer Base
  Thank you for your answers. Very helpful. I created a soundtrack for a short flythru I did for a restaurant a couple of weeks ago. https://drive.google.com/file/d/1ynXxfxmGzM-Y56nIqwrczRIb-In_RRsB/view?usp=drive_link Apologies if this link is not
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas Hi Thanks for the feedback, that is something that is not common knowledge and is definitely not good news. This details one of the possible reasons I gave for the error - a web server access failure. I wonder if that also applies to older