Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason

Movie Studio

3 answers, most recent on 5/28/2026

Seems to be a codec problem

I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound

Samplitude

One answer, on 1/17/2025

RE: How can I download my software again?

@Dledge Is your version available here? https://www.magix.com/us/support/pro-audio-downloads/ Did you register it under another email? That would explain why it isn't visible. The problem is, you cannot activate it with a new email address. You

Movie Studio

4 answers, most recent on 11/17/2025

Blank error dialogue box appears during MS2022 reinstall

I am getting a blank error message dialogue box from the Installation Manager whilst trying to reinstall MS2022 Platinum after upgrading to Windows 11. It just offers 3 options: Abort; Retry; Ignore, but has no other information whatsoever. The last

Movie Studio

2 answers, most recent on 2/14/2026

RE: Audio problem with Magix MEP 2015 plus

Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV

Audio Cleaning Lab

2 answers, most recent on 4/2/2023

RE: [Solved] Unable to install Audio Cleaning Lab 4

@fnagato Your firewall or Windows Defender is blocking the download. Disable them temporarily or create an exception rule in your firewall settings.

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@CubeAce Hi Ray I noticed that too and Films&TV does not even attempt to download a codec for the C330 MOV files, unlike the older Windows media Player. @nicolesharp100 Hi I will keep trying more codecs from HandBrake but otherwise it may be

Photo & Graphic Designer

One answer, on 8/28/2025

RE: Not possible to sort an album in Photo Manager?

@J-Sala Hi To sort an album, open it and use drag and drop to sort the images, standard sort options do not work within an album. I would suggest, before posting, you check in Help, Content or Download the manual, depending on the version you have,

Movie Studio

One answer, on 12/26/2025

RE: update software

@Sergio-Bile HI You can update for the Upgrade price,when you get to the page offering the different editions, select Perpetual license - Upgrade for the edition you require, click Buy now and complete the following pages. On completion you should

Movie Studio

14 answers, most recent on 3/2/2025

RE: Problems converting MXV to MP4

I think I have solved the problem. I was presented with a dialog box (I have no idea where it came from!) , which asked me if I wanted to download MPEG4. After I did this I have been able to select the export codecs

Off topic

8 answers, most recent on 10/14/2025

RE: Software

@Eric-Bremmer Welcome to the Magix user to user forums. I have closed the post you made about Audio Cleaning Lab since you have received the correct answer there and it is, essentially, a duplicate of this thread. First, please tell us exactly which

SOUND FORGE

13 answers, most recent on 12/8/2024

RE: Waves Plugins V15 do not work in Sound Forge Pro V17

@rraud Waves plugins will no longer support VST2. https://www.waves.com/downloads/release-notes#v15

Other products

3 answers, most recent on 10/20/2024

RE: Independence, Vandal, etc not actually included.

@JLab Independence, Vandal, etc not actually included. So the reason I got the humblebundle, was for the VST/Instruments that were supposedly included. Since you say that it took you 3 days to download the Independence libraries, I presume that

Movie Studio

One answer, on 6/1/2024

computer tells me discount code has been applied cant proceed

Unable to download Magix Studio . Computer tells me the discount code is invalid. Cannot proceed with download.

Music Maker

2 answers, most recent on 1/4/2024

[Solved] Poor audio playback

Hello I'm having a problem with the sound output/playback in the MusicMaker 2024 program. I got 3 new sound packs today and installed them, but when I tried to use the sounds they were full of background static and the rhythms and tempos were off.

Movie Studio

One answer, on 5/28/2024

[Closed] How to download older version?

Hi, I need to download older version of vegas pro 365 (i.e. v.20). Where can I find any link?

Music Maker

16 answers, most recent on 2/18/2024

[Solved] MM2019 Prem unable to log into store

I recently have been trying to reinstall MM2019 Prem, I have dug through the forum and am either not intelligent or just don't understand how to search. I installed MM2019 downloaded through my account products. Installs fine, works as the free

Music Maker

12 answers, most recent on 5/24/2023

RE: [Solved] 64 bit version increase 1 tone when press record

Hi there - so this is it - the issue is fixed, why it happened i have no idea, my solution was to take the original win 10 SSD (512Gb) from November 2022 - update the graphics card, update MM 64 bit as it had old 32bit, then cloned it over the NVMe

Movie Studio

5 answers, most recent on 2/6/2023

[Solved] Download never happens

I just purchased MAGIX Movie Studio 2023 Suite. I received the download link and clicked on it. I saved the .exe file to my programs folder. I double clicked on the executable and the download window opened up. After 20 or 30 seconds the download

SOUND FORGE

17 answers, most recent on 2/10/2026

RE: serial number

@Paul-Godwin Download it from the in-app-store like I mentioned before.

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@WarbirdVideos, Thanks for your feedback. In terms of editing the footage in Vegas Pro, Video deluxe or VPX, as @Reyfox indicated, the .insv file format created by the Insta360 camera, first needs to be processed by Inst360 Studio software to

Movie Studio

No answers, created on 5/7/2025

Reinstallation Issue

Last year I bought Movie Studio 2024 and then upgraded to 2025. Recently I had to reinstall Win11 due to some issue I thought I was having with BSOD's. When trying to install either 2024 or 2025, the download manager screen kicks in (shows the file

Movie Studio

5 answers, most recent on 9/14/2023

[Solved] 'Automatic check failed' trying to update old Movie Edit Pro

Hello, I'm using Movie Edit Pro 2015. Yes, I know it's old, but I own it :-) I have installed and registered it on my new PC but the update process fails every time with 'Automatic check failed'. I have version 14.0.0.160 installed and the latest is