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Greetings all, OK I give in. I couldn't get HEIC photos to load into MEP 2022 and I've just noticed that they won't load into MS 2023 (even though the specs says they do) without crashing the program with an "error in ntdll.dl"l (HEVC works OK with

Xara Designer Pro

5 answers, most recent on 4/21/2023

RE: Online content catalogue not working

@STS Hi, Magix responded, and suggested it was my antivirus program that was at fault. Write back to Magix and tell them that that is not true and that they know it. We have been complaining about this for a year. It's a timeout error and it is on

ACID

11 answers, most recent on 1/23/2023

RE: Acid Pro 10 Pro file location issues

@johnebaker, I have a Magix video deluxe Steam version - that's it. Maybe there are shared lib between Magix application that I can understand - but there is no single place to describe where the user shall find them - to get your loop download (I

Movie Studio

2 answers, most recent on 9/9/2022

[Closed] Movie studio 17 doesn't start

Hallo, Sometimes movie studio starts up and works without errors. Next time nothing happens when you try to start the program. It concerns windows 11 and the latest version of movie suite studio 17 Does anyone have a solution for this?

Movie Studio

18 answers, most recent on 3/19/2024

RE: Insufficient memory to play the finished project video.

Hi, This also occurs with the 21.0.1.205 (UDC2 /version of video pro x15 )like this "test version" that I downloaded, logically I didn't test it for export, just like I did with the movie studio version. Steps to test: create a simple project in VMS

Movie Studio

3 answers, most recent on 9/26/2021

[Solved] DLL Error (mx_read_kinetictype_x64.dll)

I recently updated Movie Edit, but received multiple errors that said the program could not write to the backup file during the autosaves. Then it crashed. This is the log that came from it. (System and program info in

SOUND FORGE

One answer, on 8/27/2022

"SOUND FORGE Audio Studio 15 Steam Edition" not starting

I just bought "SOUND FORGE Audio Studio 15 Steam Edition" from steam for 30E. I downloaded and installed prgoram, but the program not starting: c:\program files \audiostudio150.exe the system cannot find the file specified error code 2 good laptop

Movie Studio

3 answers, most recent on 7/14/2024

RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14

Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to

Video Pro X

27 answers, most recent on 11/18/2024

RE: VPX Feedback Button - Features In Consideration/Planning - Comments

@johnebaker @browj2 I do hope this is the ability to switch tracks up/down for users who come from the likes of Vegas and other video editors, and not a similar view as Resolve... John EB, I hope so too. John CB, I actually considered purchasing

SOUND FORGE

One answer, on 11/24/2022

RE: installation

hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking

Audio Cleaning Lab

6 answers, most recent on 6/12/2022

RE: Error 6

Thanks. I will attempt that. 😊😊 Ok. So I received a Runtime error. This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Also The program could not be

Photostory

2 answers, most recent on 12/4/2023

RE: Magix photostory deluxe 2023.

@Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which

Music Maker

One answer, on 10/7/2022

Loops Unlimited subscription not showing in program

Hello! Thank you for your time, I have version 31.0.1.13, and find myself struggling with a reoccuring problem. Last night I was working on Music Maker and the program had an error and crashed. Reloaded it, and it would not recognize that I have the

Movie Studio

14 answers, most recent on 8/30/2022

RE: error code-24

One final note I can access the program and open it. The problem is I can't down load any of my video clips. I receive a message the clips must be modified to be down loaded. When I attempt the free modification I receive the error code 24 message.

SOUND FORGE

23 answers, most recent on 10/15/2022

I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023

Hi, I've been using S F Audio Studio 15 & the newer version S F Audio16, plus the new Music Maker 2023, on my PC running Windows 10 for quite a while without any recent issues. However, I cannot update either program. When the update page opens

Other products

4 answers, most recent on 10/21/2022

RE: Error code 80000000

@Lloyd-Angus Hi The error message screenshots would suggest that the program is being blocked from changing the file path, are you moving files to another (new) folder or location? If so try temporarily disabling your Antivirus Folder

Other products

14 answers, most recent on 6/21/2022

RE: serial number worked PC tuning installed. Now it doesn't work?

I am not getting any error messages. When I open the program it goes to the enter the serial number screen.

Movie Studio

One answer, on 10/1/2022

[Closed] ERROR: -2147163964 occured during installation

Hello Experts, When I try to install the movie studio platinum 14 the following message is displayed. Module C:\Program File\VEGAS\Movie Studio Platinum 14\x86\stvstproxystubx86.dll failed to register. HRESULT -2147024703 My software -

Movie Studio

4 answers, most recent on 11/16/2022

RE: Installation failing

@Martin-Miles Hi . . . . Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender

Other products

7 answers, most recent on 3/9/2023

RE: independence-free-sampler-software only 1 Piano sound

@Chris-MacDonald You did it the correct way. If you open Independence the path to the free library should be listed under the preferences > libraries. It's usually C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free\ The free

SOUND FORGE

8 answers, most recent on 8/1/2022

RE: can't select certain restoration effects in Pro 12

@John-Cholerton Here is a solution for Vegas, which is a similar software. Maybe it will help you with Sound Forge Error message: "Missing license" after installation This problem is caused by a faulty installation of the file

Video Pro X

18 answers, most recent on 6/8/2023

RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes

@AAProds Hi Al, Thanks for testing. I'm disappointed but relieved that someone else has the same problem. @johnebaker Hi John, Here is the error message: and the log: ----------------------------------------------------------------------MAGIX Video

Movie Studio

19 answers, most recent on 4/25/2023

RE: mpeg-4 codec activation code incorrect

Hi Thanks for the MediaInfo data, what was the original video file that required using WinX HD Video Converter, if you still have the file a MediaInfo analysis of it would help. Is this the file that was giving the initial activation code is