Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Good news, I'm back in business. After removing and reinstalling a couple of times the program was nearly fixed with the exception of a few error messages, and then support suggested patching the software with the update again via Help > Update

Other products

One answer, on 8/17/2017

[Solved] Not loading program correctly

When trying to load program comes up with error, can't find the name of Intel ICD OpenGL driver. I have installed this program by download and back-up disc but still get same result. My Laptop is HP Notebook 15-ay109na with Intel core i5 (7th Gen)

Samplitude

One answer, on 8/6/2017

[Solved] Having trouble importing Smart Score Piano Midi into Music Studio

While other programs I use accept the Smart Score Medi files, every time I load one on a midi track the programs locks up (am sending error reports each time). I've found a work around using Vita or Garritan Personal Orchestra. I play one note with

Movie Studio

22 answers, most recent on 1/19/2019

[Solved] Movie Edit Pro crashes every time I open it

Hi, its my first time using these forums. I have had Magix on my laptop now for over a year and have had no problems with running it. However, one time last week i exported a project and it crashed. When I open the program up again i get the pop up

Other products

5 answers, most recent on 3/8/2017

[Solved] Error when opening VSCL: cannot find the name Intel lCD OpenGL Driver

This is a problem I see every time I attempt to open the SAL Video Sound Cleaning Lab supplied with VPX 365. I found a post http://Error when opening Magix: cannot find the name Intel lCD OpenGL Driver detailing the same problem, with an earlier (?)

Movie Studio

8 answers, most recent on 2/19/2017

[Solved] Files not loading

I'm not sure what happened but I have this weird issue that I was hoping someone can help me with. When playing a video file on the program, it played in a different tune and was out of sync, but the file itself when played on a player works just

Audio Cleaning Lab

5 answers, most recent on 4/24/2017

[Solved] Error when opening Magix: cannot find the name Intel lCD OpenGL Driver

Using 2016 Audio cleaning lab on Windows 10, when I open the program I get this message:Cannot find the name Intel lCD OpenGL Driver & it will not open. Not sure if this is a Magix error or Windows, have uninstalled Magix & downloaded again

Movie Studio

17 answers, most recent on 1/14/2017

RE: [Solved] Movie Edit Pro 2015 displays annoying messages while inserting objects

I'm sorry. I've been kind of rude to you and I was only stressed out by this problem, since I was supposed to release 2 videos on YouTube a few months ago, but this bug was preventing me from doing so. I'll be sure not to put this anger out on you

Video Pro X

One answer, on 1/15/2017

[Solved] Problems reinstalling VPX8

Hi Got myself in a bit of a mess after VPX started crashing on program start up with an error with the libmfxhw64.dll (which I believe is something to do with HEVC even though I was not using HEVC) after I did an earlier update. I previously rolled

Video Pro X

4 answers, most recent on 9/8/2023

RE: why I can't install Video Pro X 14

@jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or

Movie Studio

8 answers, most recent on 9/6/2023

RE: Magix 2024: dvd plays on PC but not on dvd players!

@Don-Fredrick Hi Don. Glad you have a resolution to your problem. The thing is Magix Movie Studio is designed to work with Windows 10 and 11 and with more modern computer components. Especially the encoding and processing capabilities found on new

SOUND FORGE

One answer, on 1/31/2023

Error: when trying to record

Every time I Hit the Record Monitor or record, it states device not found. I Have reinstalled program still same Error.

Music Maker

5 answers, most recent on 6/27/2023

Beatbox could not be loaded

Potential reason: An empty track cannot be added to the project I keep getting this error on MusicMaker Premium I've tried a reinstall several times and Did a deep clean with Ashampoo uninstaller which identified and corrected registry entries but

Photostory

4 answers, most recent on 2/9/2024

I want do download Photostory Deluxe 2014

I have been using Magix Photostory Deluxe 2014 for 10 years now and have really liked the software. It's been stable and easy to use and done exaclty what I need it to do. I upgraded my computer last month and was going to try and install the 2014

Movie Studio

7 answers, most recent on 2/10/2026

RE: [Closed] Movie Studio 2023 Premium stiil crash !!!

Hi, thanks a lot for your answer.See below for additional information about the issues.Forgive me if I described the problem too generally, I'm new here but also very frustrated with these constant problems with the program. It's not really working

Movie Studio

4 answers, most recent on 11/8/2023

RE: Movie Edit Pro 2021

@Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,

Photostory

9 answers, most recent on 12/29/2023

RE: Travel Maps version 5.0.0.500 crashes

I have an update. And, I think, I have the answer to the riddle. The image I was importing as the avatar was saved in a folder that was several folders down the file tree. After much trail and error I found that if the file is imported from a folder

Photostory

2 answers, most recent on 11/21/2023

RE: version 2024 fonctionne pas correctement

@Guy-Bilodeau . . . . and the support for magix is not there . . . Correct, this is a user to user forum, however there are many experienced users of the program here who can help with any issues you have or 'how to' questions. We need more

Music Maker

29 answers, most recent on 9/20/2023

RE: Cannot load my Vita Instruments

@SP. It sounds like just maybe, I should uninstall everything to be sure, and then have some kind of tricky well thought out plan to install all of them again in a specific, non error creating way... maybe for all 4 of my current Magix programs I

Music Maker

9 answers, most recent on 7/24/2023

RE: Sound problem.

@Former user All purchased Soundpools are saved in your user account. You can re-scan them in the program settings or redownload them in the Download tab. It's technically not necessary to reinstall Music Maker. Resetting the program settings under

ACID

One answer, on 2/25/2023

Error re-installing Acid 9.0

I was getting an error when trying to open Acid 9.0 on my Windows PC. I un-installed the program and tried to re-install it but I keep getting this error. Any thoughts on what is going on and how to fix it?

Movie Studio

One answer, on 9/24/2023

RE: my Media

@Brian-Blore Hi . . . . error in module "ntdll" . . . . This usually means there is an issue or mismatch in your Windows installation. See this tutorial and carry out steps 3 - 11. If that does not fix the issue then we need more information to

Samplitude

24 answers, most recent on 12/23/2024

RE: Extremely slow download speeds!

Something similar is happening to me. The download speed was ok but the installing is extremely slow and it keeps telling me to click on "continue"...and full of errors. This is the exact same thing that's happening to me. It's really discouraging

Movie Studio

4 answers, most recent on 12/20/2024

RE: Humble Bundle for MMS 2024 Suite Perpetual.

@CubeAce Hi, that seems like dam good offer.. Vegas Edit Pro 21 was the first version that had some major changes, it became very stable, VP18, 19 & 20 crashed for me on a regular basis, multiple times daily. I can honestly say since VP21 build