• Music Maker

  15 answers, most recent on 7/10/2024

  RE: HELP! Problems again with soundpools, can't access
  I checked the manual and it does show a user account display in the top right but for some reason it is not showing on my screen (I have attached what I am seeing in MM2024 and MM2025 and its missing the sign in id section. And there is no sign in
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @AAProds, Thanks for your feedback. We can probably rule out Window versions. In fact, you have an older Win10 machine with MEP2021, MMS2023 and VPX12. It would be interesting to see if any of these editors can play this file with audio. Like @Gid,
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  @Betovalle Mine always shows like that as if it still needs installing, but NewBlue Stylizers is in the list further down, In your pic I would expect it to be below NewBlue Filters if listed in alphabetical order but check the list again because as
• Movie Studio

  2 answers, most recent on 12/5/2023

  MP4 codec not showing video after importing
  Unable to show my MP4 video codec files after upgrading to 2024 version.
• Movie Edit Now

  No answers, created on 11/7/2023

  Nothing shows in TimeLine Mode but does show in StoryBoard Mode
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
• Photo & Graphic Designer

  4 answers, most recent on 1/5/2023

  RE: [Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
  @SGTDRE Hi If the update notices are still coming from within the program as your original images above show then raise a support ticket using the Support link at the top of the page. If you have not used the Support system before - select your
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Hmm, interesting that it shows WASAPI. If you click on Soundcard Settings button in the recording settings the program in my case only offers WDM and MME, not WASAPI. This could be a problem, but maybe it's not. If you have the Windows(!)
• Photostory

  3 answers, most recent on 11/6/2024

  basic usage
  I am so frustrated with this photostory product. Cannot ask a simple question without waiting for 2 days for a response. This is so unintuitive! I cannot right click to copy, paste. I cannot send a photo to the beginning of the slide show. I cannot
• Movie Studio

  18 answers, most recent on 5/5/2024

  RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
  @StarGazerBob Hi I have removed the image showing your computer details and processor. When posting details of you system specification we only need the basics, ie the last 2 images are showing unnecessary information. See my Signature below for
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Let us make sure that your computer can record itself. For this, you need virtual recording devices like 'Stereo Mix' or 'What you hear'. For this, press the Windows key and R on your keyboard to open the Run window, then type mmsys.cpl and
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @emmrecs @Gid @johnebaker @ericlnz @AAProds @Reyfox @browj2 So why is VLC showing the file as 32 bit and Hitfilm 24 bit? Both play the file. Surely it can't be both and for some reason the other programs are misreading the audio data including VPX
• Photostory

  One answer, on 1/9/2024

  How can I send a show from easy to photostorydelxe for further manage
  I have made a show in Easy - unfinished - and want to go further i Photostorydeluxe 2024. How can I send it to Photostorydeluxe? Knud
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
   Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -
• Audio Cleaning Lab

  3 answers, most recent on 10/7/2023

  [Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing
  I've been trying to create a CD that contains track and album information for several days now. I've tried including that information in several ways - none of which has been effective. Since the only way to know if I've been successful is to burn a
• Other products

  13 answers, most recent on 6/14/2026

  RE: List of Soundpool loops by name
  @drkkurrent, @SP. Hi . . . wouldn't there be a copyright issue if I re-record the loops myself, if it's a guitar lick or a keys loop that has a looping melody? . . . Potentially yes, this is a Catch 22 situation putting you into Copyright issues
• SOUND FORGE

  6 answers, most recent on 6/17/2024

  RE: recording in stereo but wave file plays back in mono.
  @David-Sweeney When your recording only shows a single channel/waveform you only recorded in mono, not stereo. Maybe only the live monitoring is in stereo. Try changing your project to stereo at the bottom right hand corner.
• Movie Studio

  11 answers, most recent on 11/4/2024

  RE: movie studio 2025 suite - sound missing on clips
  @johnebaker Hi John. So it's my preselection of a track that has avoided me ever seeing that happen. Just goes to show the difference in workflow habits. I also noticed you had nothing on any other tracks as well. I normally drag and drop as I would
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall You can also try to click on the Windows Start button, type in Event Viewer and start the app of the same name. This will show much more events than the Reliability Monitor. In the tree on the left side click on the Custom Views node,
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @CubeAce Hi Ray . . . . Shows you how old that project is . . . . It sure is - was done in 2010. John EB
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @johnebaker Unfortunately that isn’t the problem. There are no purchase confirmation emails, as it looks like the transaction never completed on the Magix website’s end. It doesn’t show the purchase anywhere in my Magix account area, yet the PayPal
• Movie Studio

  4 answers, most recent on 12/4/2022

  RE: [Solved] HitFilm, NewBlue Filters useful for MAGIX Movie Studio Suite 2023?
  @SomeMan Sorry for my English. Don't be sorry! Magix Movie Studio is merely a rename of Movie Edit Pro. Magix did the name change earlier this year. Basically, they are exactly the same program. If you have the filters already installed, they should
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
    Hi Gid. Your image crashed both my copy of MMS 2024 and VPX14. It does not show a thumbnail on my system. Does not open in any Windows app. Ray. @CubeAce Hi, for what it's worth, I didn't try VPX14 earlier. My file 20250501_200701 crashes VPX14
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation