• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  Thanks for this information. I followed the steps, and the software now loads and opens. However, it will not allow me to save the vinyl recording. Please see images. It get stuck at 0%.
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Reyfox @Can-Dive @bjtap @Gid @Bol @me_again @Betovalle Hi Roberto. Not sure what you mean but if you want useful feedback then maybe this will help. If you want to see where feedback is possible to give the developers for VDL2026 and VPX17 try
• Movie Studio

  2 answers, most recent on 5/10/2025

  RE: movie edit pro
  @Susan-Accomando Welcome to the Magix user to user forums. Exactly which version and edition of MEP do you have? Also, please quote the full wording of the error message you see or, even more ideally, post a screenshot of it to your next
• Movie Studio

  4 answers, most recent on 1/25/2025

  RE: Introduction - new guy
  @BarryT Welcome to the Magix user to user forums. You will see I have moved your post to the Video Products>Movie Studio area of the forum since this is the product you say you have. Is that the correct product for you? I cannot speak from any
• ACID

  6 answers, most recent on 12/18/2022

  RE: [Solved] How to restore the "Recorded Files" dialog box in ACID Music Studio 10
  @connor413 - I also couldn't see an option in preferences, however, there is a internal option. You can access the internal option section by holding shift when clicking tools->preferences. When the window opens you will see an additional
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  fixed the crashing problem and changing Options> Preferences> Internal> ("Activate legacy MP3 plug-in" (Change FALSE to TRUE) seems to have fixed the issue of saving as/to mp3 files. We'll see how it goes and I'll report back.
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker John, I can't get this to work either. Could you please post the complete path to (any) one of your LUT files ie one of your cube files? If you have both Camera and Effects LUTs then create 2 subfolders LUTCamera and LUTEffect and put
• Photostory

  2 answers, most recent on 3/18/2023

  RE: [Solved] Keine Videovorschau in Photostory Deluxe 2023
  @thomas-linsinger Hi Try changing the Program setings, Device options to CPU. If the video is still black, the we need more information. The specification of your computer system including Windows version, see this topic for what is required and
• Samplitude

  One answer, on 3/28/2023

  [Solved] No English Download for Samplitude Pro x5
  Hello, I bought the humble bundle and was registering my products on the website, but when I went to register samplitude it didn't give me the option for an english version.As you can see it gives me German, Spanish, French, Italian, and whatever II
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  Rob, Wow...that version "bug" must have just awoken, because I had all the mastering templates until just recently. I will report this to Magix Support. Thanks for the help. I'll see what they get back to me with. Wonder if there are other bugs I
• ACID

  2 answers, most recent on 3/31/2025

  RE: Just re-installed Acid for old time sake
  I would also like to see ACID Pro revived. But for now, I am doing what SP suggested, starting a project using loops in ACID (which is still the fastest way for me to work out a song), then exporting the stems into another DAW for adding other stuff.
• Web Designer

  6 answers, most recent on 2/6/2023

  [Solved] Smart Tables - Show/Hide Captions
  I'm using smart tables in Web Designer 19 for the first time, and I cannot show or hide table captions. The curser turns into a hand and I see the Tool Tip for Show/Hide but it doesn't toggle when I click on it. I actually have captions in the
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Thanks for the reply Yep have done that......didn't work. I have removed all of the 3rd party VSTs and the programme seems to function normally with just Magix own instruments and FX.....so I'm going to re-install the 3rd party stuff one at a time
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner It could also be a driver problem. Windows might create a crash log with more details. To look it up, press the Windows key and R on your computer keyboard. This opens the Run window. Now type perfmon /rel and press Enter. This opens
• Movie Studio

  9 answers, most recent on 1/29/2025

  RE: No sound / audio in player and export
  @jackger Please see this tutorial for full details about downloading, installing and using MediaInfo. JeffForum Moderator
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
• Photostory

  2 answers, most recent on 11/10/2024

  RE: Travel maps issues 5.0.0.501 Latest updates installed
  Thanks so much for the suggestion John ... I'll try doing as you suggest and see what happens. Jenny 🙂  
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  @mark-p8189 If you upload screenshots of all your audio settings, audio driver settings, project settings and export settings we can maybe see something that causes your problems. You can use the blue arrow icon above the response text box to upload
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x OK, I see what you mean. Try a program reset: File>Settings>Reset Program Settings to Defaults. FWIW, as I explained above, the export filename is merely the movie name, which in your case is the "en1b". As I say, I've never seen
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650 Hi. Unfortunately I can't translate the text of the images from Dutch. Can you give us the model and make of your laptop / desktop? Maybe then I can go through the specs or find a manual on an English site. It's really unusual to see a single
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator Mine does'nt show up
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @emmrecs Hi Jeff, Even though my M-Audio has MIDI in/out, I don't use that. My keyboard is connected to the computer by USB and works fine with Music Maker so long as the M-Audio is disconnected. I think I'll try out my wife's fifine audio interface
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.   Possibly, but I'm getting no satisfaction either