• ACID

  2 answers, most recent on 6/8/2025

  RE: ACID Music S/N Not Accepted Windows 7
  @mike-l6100 Hi . . . . ACID Music that I purchased in the late 90's . . . . . Is this the Sonic Foundry or Sony product? If not, what is the program's full name. Given the purchase date timeframe and assuming this is the Sonic Foundry or Sony
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @jesse-b Error 24 usually appears if you try to enter an e-mail address which is not the e-mail address of your Magix customer account. But rarely this can also happen if you enter the correct e-mail address. In that case, please visit Magix.com and
• Photostory

  2 answers, most recent on 10/9/2024

  Gibt es in Photostorys Funktionen, die NICHT in Video Deluxe sind?
  Hallo zusammen, ich erstelle seit vielen Jahren meine Fotoshows mit der Magix Software. Bis 2015 mit der Foto-Software, seitdem mit Video Deluxe. Ich bin seinerzeit auf die Video-Software umgestiegen, weil sie damals einige Funktionen hatte, die ich
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @David-Rees Magix support was usually good until they were sold to new owners at the beginning of 2025. In summer 2025 they introduced their AI bot customer support and over the last three months they basically stopped answering support tickets.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick, Can you also show us a picture of the Disc Burning screen? Have you tried using the Image Recorder option, which will produce an .iso file which can then be burned to disc using any standard disc burning software (I use Ashampoo
• Movie Studio

  2 answers, most recent on 2/14/2026

  RE: Audio problem with Magix MEP 2015 plus
  Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV
• Off topic

  One answer, on 10/1/2024

  New to the software
  I'm looking forward to seeing what it all has to offer! Any starter tips?
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these
• Video Easy

  One answer, on 8/28/2025

  RE: Error 24
  Hi, Are you using the same email address as your account with Magix or the one with which you registered the software? Your email address is your username with Magix. You can check in your account on Magix.com to see if the program is registered
• Samplitude

  5 answers, most recent on 10/21/2023

  [Solved] Cannot install initial add-on software, i.e. vst files
  After my first attempt at new install of Samplitude, when it got to the install add-on files, it downloaded the first one, and then failed any other files. I've uninstalled and re-installed twice and it seems something in the registry or somewhere
• Movie Studio

  7 answers, most recent on 9/11/2025

  RE: Upgrade path from Movie Edit Pro Plus
  Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!"   Magix
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  Bug in Photostory Deluxe 2025? When starting the project, the effects go softly. But after a while, the whole thing stiffens, use of effects goes more and more slowly. Submitted this to an IT man and there is no doubt: there is a bug in this
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  Hello, @Reyfox, @AAProds, @me_again, @johnebaker, @johnebaker, When was Magix released? Magix products and services were first offered in other European countries and the US from 1997 onwards. In 1997, the company's first video editing software,
• ACID

  12 answers, most recent on 6/29/2025

  [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  Greetings folks, Im not sure if you heard but Magix did a total overhaul of there staff.. "01/28/25 Berlin, January 2025: MAGIX Software GmbH will be taken over by Russmedia Equity Partners (RMEP) at the beginning of the year. This development
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive Given that it works in MMS2025, I suspect the file would have audio if you had VPX16 installed on your system. I too have Vegas Pro 22 and the file plays with audio. So, the file can play on my Win 11 computer with the appropriate software
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Hi. Okay, fine, that's what we pay for, not for nothing to work. But 1) the software is poorly optimized, for starters. 2) There are repeated sound loops in many sound packs. Very few, if any, dark techno loops. etc... and we could go on listing
• Audio Cleaning Lab

  One answer, on 3/28/2026

  RE: Cannot install Magix Audio Cleanic 2014
  @Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @me_again There are several ways of looking at this "announcement". I take everything with a "grain of salt". I don't want to read about what I would be getting, but to know if what is advertised, is really being delivered. As for 3rd party addons,
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Hi In addition to @SP. and @emmrecs comment about re-installing the drivers. Download the latest Game Ready (GRD) drivers for your GPU and when asked do a clean install, if you are not gaming, install the drivers and NVidia control
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: How to transfer to a new lap top
  THANK YOU @rraud!!! That worked!! I can't express how thrilled I am!! This is my 3rd laptop including my initial one that had the software. I never installed on laptop #2 because I just didn't think I could and didn't take the time to really dig in
• Music Maker

  17 answers, most recent on 10/1/2024

  RE: [Closed] Why can't I start Music Maker?
  @Martin-Vogal Be aware this is a user forum and no Magix staff is active here. So nothing I wrote is automatically something that Magix said. We are simply users like you, with our own experiences and opinions. Besides Music Maker I also use