• Other products

  One answer, on 11/11/2023

  RE: Not able to redeem coupon code
  @JSandhu It might only be valid for one Magix Soundpool and not for a loop pack from another label. Please read the e-mail with your coupon thoroughly for details. Please never post your code here in case you have additional questions.
• ACID

  13 answers, most recent on 4/7/2024

  RE: Bought Pro 11 Suite with 16GB Acidized loops but where can i find them
  @GRB Extra Loops coupon code applies to ACID Pro 11 Suite (16 gb Loops). It is provided within the same AP11Pro Suite purchase confirmation mail by MAGIX, with all other relative extra Plugins download links and codes. Steve. I don't have that
• Movie Studio

  One answer, on 1/16/2024

  Is my Movie Studio 14 eligible for upgrade?
  Is my Movie Studio 14 eligible for upgrade? I have the disk, a serial number, and an alternative identification code but am unable to register it online. I can't load this on my rebuilt machine, because it complains it can't connect to the internet.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Why can't I talk to a real person! I just paid $4.99 to reactivate my movie edit pro 17 per the program. I still have not received a code via email. I checked my spam etc... I starting to think this is a fraud and going to cancel my cc purchase of
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  @Ayo Have you reinstalled all the .NET runtimes or only the newest version? It could be that the installer needs some older versions, like version 3.5 which also includes 2 and
• ACID

  13 answers, most recent on 4/7/2024

  RE: Bought Pro 11 Suite with 16GB Acidized loops but where can i find them
  @PATIENT-X Does this apply to Acid Pro 11 Producer with 13gb of loops included? I don't see a coupon code in email for producer planet redeeming.....
• Movie Studio

  15 answers, most recent on 10/7/2024

  RE: MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's
  @Sztanek-Thomas Hi and welcome. Please read this topic and give as much information as requested there as possible. Also please start a new topic and not tag onto this one as the two lines of different inquiry make for a confused topic for others to
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  the Technical info is as follows Exception code is 0xC0000005 Description is ACCESS_VIOLATION Thread name is MuMa Location Address is 0x00000000001F0836 Module is QtCoreMx64Qt5.15.2.dll Program name is Music Maker
• Movie Studio

  3 answers, most recent on 3/4/2024

  RE: Trying to register a free trial - doesn't send code to email!
  Didn't see that info ( i usually scan for a link to email support)... any chance you know why I'm not getting an email with the trial registration #? Obviously i can't access a support link in the program if i cannot open it.Is there any way to
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss Hi, Here is what is shown on the Magix.com site: Ultimate is just Premium plus the whatever is listed below the Ultimate column. Did you scroll down your email to see if you have the coupon codes for everything else? If so, then read the
• Music Maker

  One answer, on 3/16/2024

  IL MIO CODICE DEL BUONO RISULTA NON VALIDO
  Buongiorno, Ho comprato Music Maker 2024 in versione CD su Amazon Mi è arrivato il CD, ho aperto la custodia, ho installato il CD e ho inserito il codice del buono/ voucher code dove mi viene richiesto dentro il mio account. Purtroppo, mi appare la
• Video Pro X

  6 answers, most recent on 11/24/2022

  [Solved] Please rework the proxy generation.
  Hey, I have been using Magix for many, many years now, (since 2007) And it has always been all I need for my editing.But I am so done currently with Pro X.I work in the video game industry as a cinematic artist, meaning most I do is all done in
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  RE: Scripting question
  @PaulieT Usually the DPF and GETARG functions in the examples are placed at the bottom of the script. These are just there so you don't need to type ForgeApp.OutputText(String.Format()) in case of DPF() or perform length checks or null checks for
• Samplitude

  13 answers, most recent on 7/26/2024

  RE: Update/Patch for Samplitude Pro X8, Pro X8 Suite und Music Studio
  Greetings- I recently installed Samplitude Pro X 8 Suite, but it does not contain the Analog Modeling Suite as previous versions have. How may I locate and download this wonderful effects bundle?   Lance Miller Lance, Congrats on the Pro X8 Suite!
• Movie Studio

  2 answers, most recent on 2/29/2024

  RE: need activation code
  @Charlisa-Anderson Hi Did you scroll further down the email, the trial code begins with TRIALC- followed by a sequence of 6 sets of 5 numbers separated by hyphens? If not then check your account at magix.com, login here, and see if the trial number
• Video Pro X

  27 answers, most recent on 3/3/2024

  RE: Export Video as AVI
  @Jamil-Taylor The MP4 export created at a lower video average bitrate is significantly larger than the DivX Pro conversion  Just go into the advanced Export settings for "HEVC" and change the average bitrate to 8000 (to allow for the audio) and set
• Other products

  One answer, on 8/10/2023

  [Closed] BCC Fx Not Registered
  I bought vegas edit 365 and was sent activation codes for BCC Fx, specifically (Boris FX BCC Optical Diffusion 2021.5 Unit) I am currently trying to use the code that was given to me and it says it has already been used before. Which it has been,
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  Here is the actual error from Video Pro X 15: MXMPEG2 Error 0801: cannot initialize Intel decoderAnd below you find Mediainfo text:  GeneralComplete name                            : D:\Kuvia ja videoita\EOS R6MK2\5L7A8413.MP4Format                
• Video Pro X

  15 answers, most recent on 2/2/2024

  RE: Recording from Atomos Zato has serious video/audio offset drift
  @johnebaker Hi John. No, I considered it but it seemed to me like product bashing which I try to avoid. As much as I hate the way Apple takes advantage of it's customers by locking them into a system and what seems to me to overcharge for the
• Movie Studio

  6 answers, most recent on 8/31/2022

  RE: [Solved] Movie Magix freezes
  @Michel-Labbe Hi and welcome to the forum. There several things that will cause a freeze when importing video and un-installing re-installing will not fix them.: The video encoding and/or the audio coding format may not be supported.Download and
• ACID

  One answer, on 12/13/2023

  QUESTION!!
  I purchased Acid Music Studio 11 and it has an activation code and a DVD. The instructions say to use the DVD to install the program but my laptop has no disc drive! Am I able to still use the product I already purchased? I used version 7 years ago
• SOUND FORGE

  2 answers, most recent on 8/23/2022

  RE: [Solved] ACTIVATION
  Welcome to the Magix Sound Forge users community @WEDZ. Deactivate Sound Forge in the current PC and reactivate, This has been known to resolve some 'already registered' issues.Registered licenses can be managed via the MAGIX Service Center.- Log
• Movie Studio

  11 answers, most recent on 3/28/2024

  RE: new product activation
  @Raymond-Bisbey I have purchased video deluxe 2024 and cannot get it activated. Any ideas? None at all, because you really have told us nothing on which to base any ideas! First, I have moved your post to the Video Products area of the forums since
• ACID

  26 answers, most recent on 3/20/2025

  RE: Status of the future of ACID?
  I guess I better finish my C++ course on Code academy. If you can take over Acid Pro, fix it, or make another DAW with features just like Acid Pro, I will beta test it for you. I am a power user since 1998. One of Magix developers had approached me