• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho In case sfk files get modified during file editing, you might lose the waveform graphics, but maybe this also makes the program unstable, but that's just a guess from me. Makes no sense that the Reliability Monitor isn't showing any
• Movie Studio

  8 answers, most recent on 4/15/2024

  RE: Installation Display Mess on 1920x1080 screen
  Hi Al Good the hear the driver eventually got installed and is working correctly. John EB
• Movie Studio

  8 answers, most recent on 6/6/2024

  RE: [Solved] Imported videos have sound but all frames are black
  @Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding
• Music Maker

  One answer, on 12/10/2023

  RE: REALLY Weird kind of crash
  @Gabriel-DeMyst It might help to go into the program settings and click on the button to clean up the store. This will delete the old cache of the store. Maybe it's corrupted. Also check your audio driver settings. Select an ASIO driver in the
• Music Maker

  9 answers, most recent on 7/12/2023

  [Solved] Oh why did I press the update button...
  I had a fully working older Music Maker version 2021 with windows 11. Few days ago I did a mistake of my life and pressed update button. Result: -VST icons gone-cannot open VST instruments interface -any midi driver won't work I logged out and in
• Samplitude

  2 answers, most recent on 2/27/2023

  [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  I'm using my laptop soundcard (Realtek) which had been able to play VSTs using a midi keyboard it no issues. For some reason after registering and activating the product, I cannot get it to work. I've tried using the ASIO driver but this doesn't
• Music Maker

  7 answers, most recent on 2/5/2024

  RE: Audio Recording Error
  @Riley-Coach Please click on the gear icon next to the record button to open the recording settings. Change the path where the records are saved to a different path, if the standard path doesn't work. Make also sure you have selected the microphone
• Music Maker

  13 answers, most recent on 1/28/2024

  RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing
  @Oka To hear your playing you need to select an ASIO driver in the program settings of Music Maker. Ideally, this should be the ASIO driver of your audio interface which your guitar is connected to.
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @Steve_GothAngel_ By the way, as I have ALL those Vita instruments already installed and licensed via MUSIC MAKER (I've always done this before installing any Samplitude version on my systems), hope this way they will STILL be ALL available and
• Movie Studio

  5 answers, most recent on 3/30/2024

  RE: mp4 3D files from qoocam and iphone Spatial Video
  Hi, Thanks and I have followed the tutorial. Found that it works but it was very slow, seeing a warning message "Mix down...Please update video driver, hardware encode is deactivated.." I have re-install the latest Nvidia driver for the RTX3070 and
• Music Maker

  22 answers, most recent on 3/20/2025

  [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and
• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  thanks but unfortunately dell says my dell hd 3000 graphic driver is up to date!
• Movie Studio

  2 answers, most recent on 6/26/2023

  RE: [Solved] Does Video Deluxe Plus allow capture from a video capture card?
  @Kiwerry Hi The capture device should be under the Analog option in the Recording source selection dialog that opens after you click the record button. If it is missing then: In Windows settings, Privacy and security, Camera and Microphone option
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Sorry to hear about the health issues you've experienced recently. I'm sure @johnebaker will reply to you when he sees your post but certain things in your information stand out to me as items to consider: Your version of Win 11
• Movie Studio

  32 answers, most recent on 8/5/2024

  RE: Timeline Cursor Question
  @Can-Dive Reset the program and nothing different - Wave driver 35/35, Direct Sound nothing, nowt, not a sausage. I'm wondering if maybe it's because I have a onboard sound chip rather that a dedicated sound card? AndyW
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @johnebaker @CubeAce My GPU is from Gigabyte. I thought I'd try installing the driver from their website but it made no difference either. https://www.gigabyte.com/us/Graphics-Card/GV-N166SOC-6GD/support#support-dl-driver
• Music Maker

  5 answers, most recent on 6/12/2023

  RE: [Solved] No audio or flickering audio using Music Maker
  @Azael I'm not sure if it is a good idea to use the Elo 7.1 Air. Is this the gaming headset I can find on Google? Try the following inside the ASIO4ALL driver settings: increase the buffer size to 1024 or 2048, also try to disable Hardware buffer
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Hi Late to the party on this one - the MUMA location error is known to be occur when an external audio device is connected to the computer due to an external audio interface ASIO driver mismatch. If you are using an external audio
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that
• Music Maker

  3 answers, most recent on 3/9/2024

  RE: Music Maker 2024 Premium edition KEEPS CRASHING
  @Crayyy Hi The MUMA location error usually occurs when using an external audio interface ASIO driver mismatch. If this is the case in Music Maker program settings the audio device must be set to use the external audio device's drivers not the Magix
• Music Maker

  12 answers, most recent on 4/18/2024

  RE: Music Maker update 32.1.0.13
  @Finlay-MacDuff Please make sure the audio driver is correctly configured. This should reduce problems. In the program settings select the Music Maker ASIO driver, then click on the Advanced button to open the driver settings. There select your
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  Hi, thanks Just a restart Video Pro 15 Windows 11 Home Version 24H2 OS Build 26 100 6899 NVIDIA Geoforce RTX 4060 IF Intel Core I5 14600KF Studio driver 581 57 SSD 931.5 GB HDD 1.8 TB RAM 32 GB When I try and load the app it tries to start and seems
• Other products

  2 answers, most recent on 4/26/2026

  RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  Thank you for this thorough and very precise answer! I'll just have to be patient then! And yes, I think Magix can at least provide me with a key for VP22 to compensate for the broken version of VP23, and I heard about the driver issue. But I think