• Other products

  5 answers, most recent on 2/7/2025

  RE: Independence Pro Premium Suite Being Flagged as Malware
  Thank you for your response! I tried downloading the "free" version through "https://www.magix.com/us/music-editing/free-download/independence-free-sampler-software/" and for some reason, that downloaded without any errors, however I wasn't able to
• SOUND FORGE

  One answer, on 1/2/2024

  trying to save a music file and getting error - Soundforge Pro 16
  error - "an error occurred while opening a codec. I am totally unfamiliar with any type of software so any help is appreciated I have no idea what a codec is. Is that something that should be included in the original software or something else I
• Video Easy

  One answer, on 2/22/2024

  Activation problems
  Serial number is green, mail green in activation error 24
• Xara Designer Pro

  10 answers, most recent on 5/28/2025

  RE: Will not publish my webpage
  @Brian-Koncher I think that message suggests a server error, i.e., something at the Magix "end" and so nothing that is within your power to change. You could email infoservice@magix.net and ask whether they are aware of this problem and, if so, when
• SOUND FORGE

  5 answers, most recent on 7/17/2023

  [Solved] Activation issue / Reinstall SoundForgeStudio16
  Hi, I tried to reinstall Sound forge studio 16 which bundled with Vegas 20.I purchased it from your Japanese reseller SOURCENEXT.The issue is that I can not reinstall it to the same PC as before.I have not used Ozone but I tried it this time but it
• SOUND FORGE

  3 answers, most recent on 2/8/2023

  RE: [Solved] Soundboard 10 : "Internal error 2721.sfwmf4setup"
  @harry-a Hi The error you are getting would suggest the Windows Media Player is not installed on the laptop. If it is not installed then install it, even though WMP has been deprecated, and try the re-install again. HTH John EBForum Moderator
• Movie Studio

  5 answers, most recent on 5/26/2025

  RE: [Closed] Error Code -57
  @Ernest-Gawe Then this thread is not appropriate for your question, sorry! This thread is about Movie Studio and so is in the Video area of the forums; questions about Samplitude Pro should be in the Audio area or, better still, since this is
• Music Maker

  3 answers, most recent on 5/26/2025

  trying to activate MMM Premium edition
  hi there just rebooted my window 11 pc to factory setting ,now i am try ing to reinstall my MMM premium edition but MAGIX will not let me do it ,i have entered my older serial number in and filled in my email and password but no i get a box come
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia You can download Samplitude from here https://www.magix.com/int/support/pro-audio-downloads/ and try it on your system. That's where I can find and download my old copy of Pro X? But if for some reason I can't download it or won't
• Movie Studio

  13 answers, most recent on 4/4/2023

  [Solved] Multicam Editing Problem
  I'm pretty new to multicam editing and just made a quick video showing the issue I am facing. I set this project up in a previous version, then after experiencing this problem, I upgraded to Studio 2023 Suite but the issue persists. It's likely user
• Photostory

  11 answers, most recent on 1/7/2024

  RE: [Solved] SOS!!!!
  @teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi After following @SP. suggestion above and the issue is not fixed. . . . . Turns out I'm missing system libraries for some reason. . . Looks like I'm reinstalling Windows. . . . Looking at the error messages you have posted in both this
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth and
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  ? I am trying to record with a USB microphone, and I keep getting an error message saying a device is unavailable. I went to Windows, made sure the USB mic was set to input. I went to Preferences in Sound Forge, turned on Wave Direct, and I saw the
• Music Maker

  One answer, on 2/5/2024

  RE: Magic Music Maker 2024 - Ai arranger not lighting up / working at all.
  @Alun-Young Are you getting a specific error message?
• SOUND FORGE

  2 answers, most recent on 1/17/2023

  [Solved] a bug decoding 220kbp mp3
  a bug on sound forge pro 16 suite - when i open an mp3 with a 220kbps, the sound gets all distorted some chunks of the song are not played, I own Sound forge pro 11.(build 299), and the same file opens with no problems. If i save the file without
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  RE: Install Audio Cleaning Lab 2016 on new PC
  @Alfred-Mller1083 You must not post serial keys to any Magix product to these public forums. To do so is to risk your software being stolen! Please start a new thread with full details of exactly which Magix software product you are seeking help
• Video Pro X

  12 answers, most recent on 10/25/2025

  ProX will not write to DVD DL discs
  I use ProX to write recorded movies to DVD. Writing to ordinary DVDs is fine but for longer movies I need to write to write to Dual Layer Discs. I have tried both DVD+R DL and DVD-R DL discs and all I get is an error dialog saying that the disc
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  I have a similar problem with PhotoStory Deluxe 2025. I start the app and this is as far as i get. There is a dialog box behind the splash picture which says 'Unspecified error' Before this happened, I was getting a violation error every time I
• ACID

  3 answers, most recent on 12/14/2022

  [Solved] Error 12037
  I am using Acid Music Studio 7.0. I have been using for years, registered the product years ago. All of a sudden (12/13/22), I am being asked to register the product. When I attempt to register it gives me an Error 12037 message and I am unable to
• Xara Designer Pro

  4 answers, most recent on 4/8/2024

  RE: publish
  Failed to export to C:\Users\rainman\AppData\Local\Temp\Xara_XPSV23_12310\Index.htm Unexpected error (0x80004005)
• Movie Studio

  5 answers, most recent on 4/18/2026

  RE: LOSS OF OF PLAY BACK BAR.
  @Steve-Smith Hi Steve We need more information:- The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are
• ACID

  One answer, on 1/28/2024

  RE: Problems running Acid
  @ErikHiga What is the exact error message?
• Movie Studio

  14 answers, most recent on 10/29/2024

  RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption
  @Apollo89x Hi. It might help if you included mediainfo of the exported clip in case of an export setting error. It might also be worth looking at your program settings to see what GPU and renderer are in use. At present I would guess that too low a