• Music Maker

  5 answers, most recent on 6/7/2023

  [Solved] UNABLE TO INSTALL PURCHASED PRODUCT
  I purchased MUSIC MAKER PREMIUM. Attempted to load it on a Windows 7 computer. Install failed, system is out of date-uninstalled software. Bought a new computer and attempted to install from my purchased item and the web page downloads the free
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily
• Music Maker

  No answers, created on 6/27/2025

  MM 2026 and midi synch
  Hello to you all, I installed the new MM 2026 Premium replacing the previous 2025 Premium, Win 11 24h2, i9 12900k, 32gb ram, 2 audio interfaces with proprietary asio drivers. I have this problem: I have a new Nektar impact LX Mini USB midi keyboard
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 - you should see your licenses in your MAGIX-Account under "Products" and therein see the activations made so far. Also you can deactivate activations to get a free "slot" for your new installation. But be careful, you can delete
• Music Maker

  2 answers, most recent on 9/13/2023

  [Solved] Yellow Playback marker
  Hey I recently got back into Music Maker and was working on a project when my playback marker at the top shrunk to a yellow square and I could not edit it. I tried F4 to reset the layout but that didn't do anything, I can't seem to extend it out by
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  First and foremost thank you The company I do narration for requires mp3 44.1, I raised the bit rate when I noticed the distortion in the submissions I thought a higher bit rate might correct. Maybe time for a new computer?
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 I've had Spicemaster since old Adobe 6 days. @browj2 Vegas has slightly over 61 built in GL Transitions. There are more than 120 on the site. Some of the transitions on the website are basic and can be done with built in transitions in
• Movie Studio

  6 answers, most recent on 9/12/2025

  Replacing music - Video deluxe 2026 Premium
  Hello, I would like to replace the music I have done on the project ready to be engraved. I do not know how to cancel the old music by the new one. They are now both on the project and of course it is not good.I have not found any procedure in the
• Movie Studio

  84 answers, most recent on 8/5/2024

  RE: Linking "videos" or "projects" question
  @Eric-Elliott  Just delete that new Movie, your original won't get altered, you can see there's nothing on the timeline of the new movie & the name has - 01 at the end, the name can be changed with the downward arrow, & the msg is saying
• Music Maker

  2 answers, most recent on 5/30/2023

  [Solved] Yellow bar marker reduced to Zero at start of song, cannot record
  In the middle of recording today, the yellow bar marker reduced to zero on the far left, this meant that I cannot record from any point except the start, so all my efforts came to a grounding halt. I had to wait a long time to get this fixed last
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So
• SOUND FORGE

  16 answers, most recent on 8/9/2023

  RE: [Solved] Sound Forge 17 S# not working for POST 365 acc.
  OK guys! After a long wait; months of not being able to use SF because my S# was messed up on their end with the SF17 upgrade, they finally solve the problem by granting me a full SF perpetual licence.They can't figure out what went wrong because I
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  Thanks to all for your help. My last attempt was unsuccessful so I’ve decided to replace my antique PC. I have a habit of holding on to things till the bitter end.  "tighter than bark on a tree" euphemism is appropriate 😀 Early this year I also
• SOUND FORGE

  2 answers, most recent on 1/23/2025

  RE: Sound Forge Pro 18
  @Theuns-Serfontein Since your question is really nothing to do with the subject of this thread, please create a new thread with your question. Thank you. JeffForum Moderator
• Web Designer

  2 answers, most recent on 6/7/2023

  [Solved] Online catalog
  I just tried to create a new website with the updated software I paid $60 for last year and it took me to a webpage stating I have to pay another $40 to continue using it, am I doing something wrong or is this how it works now? I've been using this
• Music Maker

  One answer, on 3/3/2023

  [Solved] Can not Log in to music maker
  Error with login Site below This site can’t be reachedThe webpage at URL removed by moderator might be temporarily down or it may have moved permanently to a new web address.ERR_CERT_DATE_INVALID
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava  Подписка Loops Unlimited должна быть доступной вам до апреля 2026 года. Насколько мне известно, ограничений на 6 месяцев нет. Ваш купон может не сработать, потому что ваша подписка действует до апреля. Если это ошибка, вы можете
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  I have just checked both SF Pro 18 and SFAS 17 with the scan files from SF Pro.My conclusions are as follows.My old SFAS 14 worked better with VST3 plugins than the new versions of SF. I found the same errors. Also, some of the plugins that worked
• ACID

  5 answers, most recent on 3/30/2023

  [Solved] Can Acid Pro 11 open older Acid Pro 7 files?
  I am thinking about buying Acid Pro 11 but can't find any information if the new version will open my older Acid Pro 7 zip files. Can anyone confirm if this is possible? Has anyone actually done this? Thank you!
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  [Solved] Install Audio Cleaning Lab 2016 on new PC
  Please help. I want to install my old Audio Cleaning 16 program on my new PC. I do not have it on any other devices (the desktop I had it on 'died' years ago).  It tells me 'Too many installations, contact Magix support'. (I have the original CD and
• Music Maker

  8 answers, most recent on 7/13/2023

  [Solved] MIDI duplication of track 'stutters'
  Good day, my magix people When I duplicate my piano MIDI track by using ctrl and dragging the new track will 'stutter'. What I mean by that is that after every note there is complete sudden silence, while the original rolls (let the tone fade out)
• Movie Studio

  One answer, on 10/1/2025

  Is it possible to edti HDR files with Video deluxe 2026 Premium?
  I bought Video deluxe 2026 Premium, but now I want to edit HDR content. When it upload it to the program and render it to a video, the quality of the colors becomes very bad. Is there something to do about that so I can edit HDR contant or do I have
• Photostory

  17 answers, most recent on 12/9/2022

  [Solved] how to reload deluxe2023 on new laptop
  I just purchased a new laptop, I purchased photostory deluxe 2023 on my old laptop, so how do I reload on my new laptop, please and thks