• ACID

  4 answers, most recent on 1/30/2021

  [Solved] Deteriorating sound quality in Acid Pro 9
  Hi, I've rendered chopped loops, recorded takes, virtually everything to wave and aiff files. Everything works seamlessly other than the resulting sound quality compared to the original loops and takes. The sound isn't terrible when mixed in with
• ACID

  2 answers, most recent on 5/24/2021

  [Solved] FaderPort1 V2 does not work with Magix Acid/Vegas
  I have FaderPort1 V2 (the single fader model, and not the original grey FaderPort Classic), and I wanted to let it work with Magix Acid or Magix Vegas since both of software have FaderPort Driver in their External Control And Automation option. But
• Movie Studio

  22 answers, most recent on 2/6/2021

  [Solved] BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
  ISSUE: If you import 4K 100Mbps MP4 (or any other format at 100Mbps), it will drop frames (1/3 of them, to be exact), when it renders them - into any format, with any collection of export settings/formats/resolutions/bitrates. Nope. No solution can
• Photostory

  5 answers, most recent on 1/9/2021

  RE: [Solved] New 2021 update, when open program welcome window look like the old
  @ryanejensen Hi . . . . Why do I not get the same experience after download of new 2021  . . . . I would suspect that video and manual showing the horizontal layout of New project/Open project dialog box were produced months in advance of the
• Movie Studio

  2 answers, most recent on 1/1/2021

  [Solved] "export aborted: not supported by hardware" error
  Been using MEP 2021 (ver 20.0.1.65) for months with no problem. I burned a DVD but decided I needed to edit it further before burning again. Since then, MEP refuses to burn. I had it making an ISO for over a day. Nothing happened. I rebooted the PC
• Web Designer

  10 answers, most recent on 12/27/2023

  [Solved] updated content in web site Pages not showing on web when re uploaded,
  I have a web site that originally uploaded as designed using other web hosting FTP, but now when I make changes on to my web site pages, those changes do not take effect they do not show the changes on the web. But in my Xara Web Designer Premium
• Music Maker

  4 answers, most recent on 12/27/2020

  RE: [Solved] Can i use Music Maker Jam for Game deving and how do i get a license
  @Kevin-watson Hi . . . .  the games are gonna be commercial cause i do plan on making money from my games that i release. . . . . As @SP. has commented 'using premade audio loops can cause problems ' - if you are selling through an agent, on your
• Movie Studio

  One answer, on 12/24/2020

  RE: [Solved] Program now refuses to start - goes to registration screen
  @Edward-Szekeres Hi Edward and welcome to the user to user forums. You will need to go to your Magix account where you originally registered your copy of Movie Edit Pro and de-register it. You may also have to generate a new activation code while
• Movie Studio

  3 answers, most recent on 12/8/2020

  [Solved] Movie Edit Pro 15 , can't activate
  Hello, I recently had to upgrade to Win 10, 64 bit . Movie Edit Pro 15 Plus was fully operational at that time . Now I can't find it on my computer. I have the original installation disk but so far I am not able to activate. It should be obvious
• Video Pro X

  22 answers, most recent on 12/1/2020

  RE: [Solved] my version and Mercalli v5 suite
  Sorry, this will be a bit wordy, but I don’t know how else to explain the problem and solution. Firstly, when I only saw the “proDAD Mercalli 2.0” Effect option, I believed that my version of VPX was not current. This confusion was compounded by the
• Video Easy

  18 answers, most recent on 4/11/2021

  [Solved] Picture freezing/being shaky, not able to install driver
  Hello.I am having issues when trying to transfer VCR tapes into my Magix program. It used to work fine, but about six weeks ago, something changed. Whenever I try to play something in my VCR now while having it connected to my Magix program, the
• SOUND FORGE

  2 answers, most recent on 11/14/2020

  RE: [Solved] Installing on a new computer
  Assuming you have a valid serial number, go to Magix Download Center, and get final SF-8 build from there,. Alternately, go to the Magic Service Center> My Products page to see all your registered Sonic Foundry, SCS (Sony) and Magix software. You
• ACID

  39 answers, most recent on 12/25/2020

  [Solved] 10.0.4 Software Update causing Unmanaged Exception 0xc0000005 Crash
  Acid was working perfectly fine until I got the notification to update to 10.0.4 and installed it. Now, it crashed every time I start it up with the Unmanaged Exception 0xc0000005 error. How do I revert back to 10.0.3? I uninstalled it and attempted
• Photostory

  2 answers, most recent on 9/25/2020

  [Solved] Cannot import photos
  Hi I am using Magix PhotoStory De Luxe Serial No P3-Serial number removed by Moderator I cannot access My Photos. I cannot find any way of getting into my folders. It worked OK originally but I do not know how it changed in this way. I have
• Photostory

  5 answers, most recent on 11/3/2022

  [Solved] More Collage Templates
  I'm working on my 2nd project so am still quite a newbie. One of the reasons I chose PhotoStory Deluxe was for the "over 100 photo collages" but I only see 10 collage templates. I've reviewed doc and support info and don't see another place to find
• Music Maker

  One answer, on 9/2/2020

  [Solved] Weird soundeffects when using ASIO
  Hello, i recently purchased an USB mixer and would like to manage my audio output through this mixer. However, when using ASIO drivers there are weird soundeffects added to my output like reverb and some other stuff. I tried using WASAPI drivers and
• Off topic

  6 answers, most recent on 8/29/2020

  [Solved] customer service
  does customer service exist...My computer crashed and I am rebuilding...I have a Serial Number for a product I purchased, it is not listed in my software list and when I try to register the serial number, I am refused, I have the original email with
• Video Pro X

  3 answers, most recent on 8/27/2020

  RE: [Solved] None of the Magix software will even install! (Humble Bundle)
  I ended up downloading the installers on a different computer, then moving the install files back to my original computer, where I then successfully installed all the software. Still don't know why I couldn't just download it to this computer, but
• Video Pro X

  9 answers, most recent on 8/27/2020

  [Solved] Exporting to MP4 - Weird Popping Sound
  Hey everyone, Hoping someone might be able to shed some light here for me, I'm pretty new when it comes to video editing. About a month ago I had used the Templates in Video Pro X to do an Intro and Outro for my YouTube. Everything worked perfectly,
• Movie Studio

  7 answers, most recent on 8/26/2020

  [Solved] Magix Movie Edit Pro 2013 Plus - Bad DVD Burn
  Hi Gang Haven't been here for a while. Hope all is well. I have a question regarding burning a DVD using Magix Movie Edit Pro 2013 Plus. Although I also have MEP 2016 Plus, this is the first time I've tried to burn a 5 minute clip (MP4) onto a DVD
• Web Designer

  5 answers, most recent on 7/27/2020

  [Solved] Unable to upload to Godaddy
  I updated my website using version 17. Version 16 was used to create original site. Made only a few cursory updates and now my site will not upload to my GoDaddy hosting account. I tried with several different sites and it gets to about 88% complete
• Movie Studio

  29 answers, most recent on 8/3/2020

  RE: [Solved] Easiest video format for the software to work with
  @pcs800 Hi Based on the partial computer specification: . . . . AMD 4.0Ghz 8 core, 16GB ram, 1GB video card . . . . The real issue is not the file formats, assuming the graphic card is a NVidia, your computer is not capable of using Hardware
• Web Designer

  One answer, on 7/21/2020

  RE: [Solved] Sub Menu Pages
  @John-Solar This post is a duplicate of the question you asked in your latest post to your other thread. Please do not create duplicate threads because that makes it difficult for users who wish to answer to know to which thread they should post,
• Music Maker

  4 answers, most recent on 7/16/2020

  [Solved] I bought 2020 in May and now I have to pay for the upgrade to 2021?
  The version I have is MMM Premium 28.0.3.51 bought in May of 2020. When checking website I noticed a new 2021 version. I figured this was an upgrade which should have been free...however, they want me to buy this at the same price I paid for my