• Movie Studio

  4 answers, most recent on 6/28/2025

  RE: placing clips on timeline by date
  @Greg123 Hi What is the drone file naming format? If it is a DJI drone and the naming convention is the same as other DJI cameras, eg DJI_20250427112146_0001_D.MP4 the highlighted portion is the date and time, ie year month date hrs min sec , ie
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @me_again I love the way you think! Yes, your two additional options are valid although as @AAProds had indicated, the transition controls are only available for Track 1 and not available for other tracks for some reason. But I do like your
• Video Pro X

  7 answers, most recent Yesterday

  Any way to get a refund?
  I bought VPX17 "ultimate" and installed it on two devices. After many hours none of the extra "ultimate" add-on work. I even bought a second VPX17 and cleaned my system completely of all old Magix related programs, directories etc (including
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi . . . . while running the video T key isnt cutting the video - pls guide what to do . . . . As you have already been advised cutting, while playing the video, using the T key is not possible. If you do not provide answers to the
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  @Gerald-Shantz Hi Gerald No problem with losing a picture upload, many of us here have had that at some time or other. We await your results - no hurry. John EB
• Movie Studio

  12 answers, most recent on 11/15/2022

  [Solved] Sound issue when importing mp4
  Using Video Deluxe Premium on a Windows11 PC, I am facing issues with the sound on older mp4 files. the sound is "metallic", or "cracking" (not sure how to describe it), but anyway, unusable. Using other softwares on the same machine, I am not
• ACID

  8 answers, most recent on 9/22/2024

  No Sound
  I downloaded the demo of Acid Pro 11 and installed it. However, I get no audio output at all. I have tried all the settings under Options> Preferences and nothing. I have Sound Forge Pro installed along with Magix Audio and Music Lab, along with
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson Something to try: when you've received the initial automated email, but, after a few days (a maximum of about 3 or 4) nothing further, reply to it (ensuring the needed ticket number is clearly shown) and request an update. JeffForum
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @johnebaker Hi, I've just been through all NB fxs (114 that i counted in the other post), none of them have the old style interface, all load like this.
• Music Maker

  7 answers, most recent on 6/25/2025

  RE: How do I cancel my subscription so it doesn't automatically renew?
  I need to make sure I cancel my subscription a month before it ends. With any other service I can cancel the renewal immediately, but this company is constantly problematic. The purchase offer does not include information about the subscription and
• Movie Studio

  26 answers, most recent on 1/17/2025

  RE: Blu ray disk chapters blank
  Hi @browj2, because I like to press Ctrl + W 😀 Jokes apart, in terms of UX it would avoid to see a warning message . Moreover, I believe it is a good idea to have a way to close projects like I do in other softwares. This is because it can help you
• SOUND FORGE

  4 answers, most recent on 5/14/2025

  RE: RMS Level
  Thank you. I am working with the volume while recording now. I am assuming normalization, compression, etc. comes after recording. Do you know what effects are altered other than loudness when the ACX export tool is used? This has been a steep
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Thanks very much for the link. I was encouraged to get it. I followed the instructions exactly, but unfortunately, my key was rejected as "invalid". I checked and rechecked the key and it was just as I got it originally from Sony support. This same
• Music Maker

  9 answers, most recent on 4/6/2023

  [Solved] Objects not recording,reverts back to free version, Asio issues
  I posted about some glitches the other day, since then my SWAMP X-USB preamp I use (which has really been fantastic) has died and I've been forced to dig up my barely used PreSonus AUDIOBOX 96. Has anyone had issue with the presonus drivers using
• Music Maker

  6 answers, most recent on 12/5/2022

  [Solved] Ok, some items are allowing a second registration
  So I could not get Soundforge to register on my second computer, nor will Surrealistic MG-1 Plus. I ordered a second license for Music Maker, but now am not sure if this was a good idea. I finally did get Soundforge to register, but MG-1 Plus will
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  The problems are still here. "NTDLL.DLL" is reported to crash, however that is not really the problem, it is the result of the problems, I have learned reading many many forums and threads.Using Video Deluxe Plus, Acid Pro 11. Updated to latest
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce most have reported better performance in gaming and other software when the AMD iGPU is disabled and only the dedicated GPU is used. Magix has said nothing concerning it, or its application in the software. The iGPU for Intel has been
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  @NickHarvey My guess is, that Acid 11 is simply incompatible. It wasn't updated for years and Waves plugins have the odd peculiarity that they are only officially compatible with DAWs listed on the Waves website. They can work with other DAWs, but
• Video Pro X

  44 answers, most recent on 2/4/2025

  RE: Problem with exported DVD
  @johnebaker @emmrecs Arrgh. I had a combination of htms and htmls on my site so I thought I'd standardise, not realising that all my old links would be blown up. Sorry about that. If one doesn't work, try the other! 😂😂
• Samplitude

  10 answers, most recent on 5/4/2023

  [Solved] Latency - Samplitude Pro X7 Suite
  Hello! I'm testing Samplitude Pro X7 Suite, and there are things that I really like, but I can't get the latency down. As a test, I have open 3 midi tracks with virtual instruments, with 5 notes each track approx. So when I press any key on the
• Music Maker

  11 answers, most recent on 6/28/2024

  RE: How do I get my VSTs back?
  PS: "Saxophonia" and "concert guitar" do show but all the others do not
• Movie Studio

  10 answers, most recent on 4/26/2026

  RE: Video Deluxe 2026
  @Skyline_UK Hi . . . . I had to make my own jpg of a coloured rectangle and then import it . . . . I make my own if I want rounded corners, or other shapes that are not in the set that come with Movie Edit Pro, Movie Studio, Video Deluxe and Video
• Movie Studio

  13 answers, most recent on 3/31/2023

  RE: [Solved] Lack of Transitions
  @Mark-Russell Hi This is one of the several limitations of the trial version - others are effects, features eg transitions, templates etc and export duration - limited to 3 mins. The are all unlocked when you buy the program and download the Extra
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi @Paul-Fegan, Did you 'save' or 'Save as' the PCM file prior to encoding the MP3? If you do reinstall SFP-18, I would first try "Reset all preferences and clear cached data" in SF's 'File' menu. If that does not help and you plan to