• Movie Studio

  16 answers, most recent on 8/20/2021

  RE: No video output in H.264 and Black Screen after H.265 import?
  @Artist3d Hi . . . .  I have a system analysis program . . . . This will most likely provide you with much more data than we need - please filter the data to remove items like Device Id etc, which are unique identities to your system, for security
• Music Maker

  4 answers, most recent on 8/15/2021

  RE: serial number not accepted.
  Apologies if this is a thread highjack my intention is to cut duplicates and clutter from the board. I have a similar problem. Well, the exception being greed and shady sales tactics are the culprit, in which case it's a feature and not a bug. I
• Movie Studio

  5 answers, most recent on 8/7/2021

  RE: Editing .mov
  @Andrew-Eskind Hello Andrew, Please see this links from Magix
• Movie Studio

  6 answers, most recent on 8/7/2021

  RE: Unable to burn DVD's with Movie Studio 18
  @barry-e Hi . . . . There is not a iso option but that is all the process does (create an ISO) . The burners are ok as I have tried a test with NERO and I can burn files with that . . . . The Image recorder is specifically for creating an ISO image
• Video Pro X

  One answer, on 8/3/2021

  [Closed] Internet connection required ... ?? Why ??
  Our workplace requires that computers NOT be connected to the internet for security reasons. My newly installed Vegas Pro 18 (build 527) gives me a "pop up" screen when I try to move media into the timeline or attempt to render. How do I get around
• Music Maker

  7 answers, most recent on 7/30/2021

  RE: Cant export music to ANY file ?!
  @David-Pook Maybe this is caused by the systems security. Does it work if you export it to a different folder or deactivate the firewall or Windows Defender temporarily? Tried a different folder, no difference. Deactivated my AVG.... no
• Music Maker

  7 answers, most recent on 7/30/2021

  RE: Cant export music to ANY file ?!
  @David-Pook Maybe this is caused by the systems security. Does it work if you export it to a different folder or deactivate the firewall or Windows Defender temporarily?
• Music Maker

  2 answers, most recent on 7/28/2021

  RE: Inserting a Picture
  @fredericEagle Does this only happen with pictures or with audio files, too? If you run a software with administrator privileges Windows doesn't allow drag and drop for security reasons. So you need to run Music Maker with just a normal user
• Other products

  3 answers, most recent on 7/24/2021

  RE: will not conect to samsung s20
  @Asparuh-Asparuhov I see you asked a very similar question about a different mobile phone here. I suspect the only advice we can give you now is exactly the same as that we gave then. Something is blocking the connection, almost certainly a setting
• Web Designer

  16 answers, most recent on 12/10/2021

  RE: Program freezes
  @Barry-Worrell Hi Thanks for the extra information. I suspect there are 2 possible causes of this issue: Avast real time scanning is slowing down your computer - try stopping the File, Behaviour and Ransomware Shields for 10 minutes and test the
• ACID

  3 answers, most recent on 7/20/2021

  RE: Code 39 Acid wont open anymore
  @BINBAGG Hi . . . . Not really the answer shouldnt be happening . . . . . Thanks for the correction - if you are on Windows 10 the issue may be related to recent Windows security update which appears to have hit a program I have (not Acid). I had to
• Movie Studio

  23 answers, most recent on 1/12/2023

  RE: download pauses... yes, I have disabled both the anti virus & defender
  Hello Everyone..... Here is a copy of the latest reply from Magix Technical support. Have not had time to try it, posting it for everyone's benefit. "... it would appear the installation manager is having problems with the download of the actual
• Music Maker

  One answer, on 7/16/2021

  Error 1603 during installation
  During installation of Magix Music Maker free edition an error occurred. The install log sais:   $2021-07-16 20:50:12.402|099c:2d74|ERROR||MessageBox: text='Failed to set security descriptor on object C:\Users\Public\Documents\MAGIX\Common\, system
• ACID

  7 answers, most recent on 7/16/2021

  RE: Acid pro 10 will not install
  it downloaded fine and the security is not blocking it either. we removed the security and it is still doing the same thing, pausing after about 3 seconds of trying to install.
• Music Maker

  8 answers, most recent on 7/10/2021

  RE: Instruments and midi won't work
  It might very well be a known issue, BUT.I think "someone" (Magix) has a task here. Especially when you say it is not only f-secure.If all software had issues, and we just excluded the folders, the aw programs would be worth nothing.After working
• Music Maker

  8 answers, most recent on 7/10/2021

  RE: Instruments and midi won't work
  Thanks,I fact i have contacted f-secure regarding this issue, as i had the same problem.I will update here when i hear from f-secure.This might very well end up Magix and F-secure pointing at each other.But excluding Magix folders should not be the
• ACID

  7 answers, most recent on 7/16/2021

  RE: Acid pro 10 will not install
  My guess is that your security is either blocking access to the folder it is trying to download too or blocking the download itself.
• Movie Studio

  20 answers, most recent on 7/19/2021

  RE: Windows 11 upgrade
  @Ted-Atkinson Hi Ted and welcome to the user to user forums. As such you are not likely to be getting an answer from any magix staff here I suspect as they rarely ever show their presence beyond announcements of updates or new program versions. The
• Other products

  5 answers, most recent on 7/10/2021

  RE: Can't download photos from Iphone
  @bob-gove In addition to @johnebaker's suggestion about a Windows change, recent updates to your phone's iOS may also have affected how this works, especially since Apple have been making changes to security settings. Jeff
• Other products

  5 answers, most recent on 7/10/2021

  RE: Can't download photos from Iphone
  @bob-gove Hi . . . . That seems like a lot of work for something that used to be seemless and automatic . . . . Did this use to work with the same iPhone? If so then the issue may be caused by a Windows update/upgrade changing your security
• Movie Studio

  2 answers, most recent on 7/6/2021

  RE: Magix uudelleenrekisteröinti [serial number removed]
  Hi @Pentti-Ojala, Welcome to the public MAGIX user forum. We have removed your personal data due to security reasons. This article might help your inquiry:
• Movie Studio

  3 answers, most recent on 7/6/2021

  RE: update fiasco. now program wont load
  I have MEP Premium 2020 (i don't know v# specifically). I tried to "update later", but it updated anyway. I don't know specific error other than it "cant find the access" or something (sorry, i just don't remember). yes, i did try to run MEP and it
• Music Maker

  15 answers, most recent on 6/30/2021

  RE: Premium 2022 - Saving sections and favourites?
  @David-Pook This is what I see on my initial splash screen: Notice the highlighted differences between mine and yours (and by the way, for your own security I would strongly urge you to edit your image to remove or obscure your email address.)
• Web Designer

  8 answers, most recent on 6/30/2021

  RE: How do you place recaptcha on a form (step by step please)
  @Derek-Thompson Hi I would suggest you ask Google support why the Captcha is not working as from what I have seen it is part of the Google forms service. I too have seen a lot of code versions however many of them are not that secure as they also