• Movie Studio

  11 answers, most recent on 11/4/2024

  RE: movie studio 2025 suite - sound missing on clips
  @johnebaker Hi John. So it's my preselection of a track that has avoided me ever seeing that happen. Just goes to show the difference in workflow habits. I also noticed you had nothing on any other tracks as well. I normally drag and drop as I would
• Music Maker

  2 answers, most recent on 12/12/2022

  [Solved] Can't use premium
  I purchased Music Maker Premium and activated it, but can't use it. When I launch the app and try to change the setting of vst, it shows a pop-up that says I'm using free version and purchase the premium. I definitely signed up as well. How do I
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @johnebaker Unfortunately that isn’t the problem. There are no purchase confirmation emails, as it looks like the transaction never completed on the Magix website’s end. It doesn’t show the purchase anywhere in my Magix account area, yet the PayPal
• ACID

  2 answers, most recent on 5/1/2023

  [Solved] Waves V9 VST's not showing in ACID
  Does anyone else have this issue, or has anyone figured out a fix for it? I have done a fresh format/reinstall and for whatever reason only the VST3 versions of my waves plugins are showing up in ACID, when the VST2's used to as well prior to the
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @CubeAce Hi Ray . . . . Shows you how old that project is . . . . It sure is - was done in 2010. John EB
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
    Hi Gid. Your image crashed both my copy of MMS 2024 and VPX14. It does not show a thumbnail on my system. Does not open in any Windows app. Ray. @CubeAce Hi, for what it's worth, I didn't try VPX14 earlier. My file 20250501_200701 crashes VPX14
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @johnebaker @kPeiffer Hi John EB, Thanks for that. I didn't think to open the Show All list. I managed to get it working and have replaced the code in my database with dynamic code that opens VPX17 or VDL2026, depending on the selection in the
• Movie Edit Now

  8 answers, most recent on 3/25/2025

  RE: Getting Firewire to work on an old laptop fitted with a FireWire socke
  I just want to say thank you to AAProds and johnebaker for trying to help my friend and I to get her 18 DV tapes converted to digital. I am afraid that we failed. Magix Movie Edit Pro 17 Plus was installed again. When the film was started in the
• SOUND FORGE

  3 answers, most recent on 10/13/2024

  RE: None of the text input fields work (SF Pro 17)
  I am not sure I understand your dilemma. What editing mode are you in (i.e., normal, event, CD or other.If you right-click the time display, set it to 'Time' which will show milliseconds. If (zero crossing) 'Snapping' is enabled, the cursor will
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  RE: [Solved] Install Audio Cleaning Lab 2016 on new PC
  @goodone2 Assuming your version of ACL will run on a modern computer you need to deactivate your existing registrations of the app. To do this (since your desktop ... died years ago) you need to go to your Magix account, log in and go to My
• Movie Studio

  44 answers, most recent on 5/30/2024

  RE: Movie Studio 2025 Released
  @me_again Hi Andy. Never thought about it but yes that section of the program does show the AV1 with thumbnails. @johnebaker Hi John. I meant the old media player. I hadn't realised that Microsoft had reintroduced a new Windows Media Player as a
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @johnebaker Hi John EB, You had me worried there. I was wondering what those files were. I used the handover method; have never used the mixdown. Here is the first part of the EDL file for my latest tutorial on masking, starting from the number of
• Photostory

  5 answers, most recent on 2/15/2025

  RE: Using /whizzard
  @JANET-NICOLAS Hi . . . . Also why do my old shows disappear? . . . . Assuming you have upgraded from older version(s) of Photostory, each version has its own set of default folders and the newer version will not see the older versions projects
• Rescue Your Videotapes!

  17 answers, most recent on 3/31/2024

  Can't get it to work on 2 different laptops
  Just purchased the new version from Magix. Installed OK. On my ASUS nothing shows up in the video import drop-down selector panel (see attached) so no video appears. On my Microsoft Surface Pro the video selector shows the options and I can select
• Movie Studio

  6 answers, most recent on 12/7/2022

  [Solved] NewBlue Effects Bundle Have WaterMark Even After Registering
  So, I’ve searched around the forums in case my issue already had a fix, but sadly couldn’t find anything that worked for my situation. As a brief rundown of my issue - I’ve been using Movie Studio 14 for many years without any issues. At the weekend
• Samplitude

  3 answers, most recent on 12/5/2022

  [Solved] Inegrating Spectralayers into Prox Suite 7
  HI, I am trying to set up Spectralayers to run in Samplitude. I have made all of the setting from Kraznet's video but when I get to adding it via "external tools" it says that it is not installed. When I pull it up as an effect while running
• Movie Studio

  32 answers, most recent on 7/29/2024

  RE: Deinterlacing-How does Magix do it?
  @AAProds Hi Al . . . . It shows how Magix processes interlaced files with variations to the movie frame rate and interlace settings (TFF or BFF) in the video object properties . . . . Can you clarify how it does this please. John EB
• Movie Studio

  6 answers, most recent on 3/21/2025

  RE: V. 25 - Timeline Disappeared - Movie Studio 2025
  @KJS-LES Hi. I think you need to hunt down the original location of where you added the files from by using the Import tab, finding the folder to display in that panel, and checking that each file you added to the timeline has a red square showing
• Photo & Graphic Designer

  No answers, created on 1/20/2024

  Gemme færdigproduceret shows. Video og Photostory de luxe produktioner
• Movie Studio

  33 answers, most recent on 12/3/2024

  RE: After Effects Rotobrush Effect
  @Gid You said: MMS doesn't do compositing It does. I used the definition from Vegas to show you the definition of compositing and that is what can be done in MMS. John CB
• Music Maker

  5 answers, most recent on 6/3/2024

  RE: Plug-ins not available when upgrading from mmm 2021 to 2024
  Yes, I did register them both under the same email address, thanks. Can't see a way of redownloading though? Do you have a screenshot to show me or can describe it? Thanks
• SOUND FORGE

  10 answers, most recent on 2/20/2024

  RE: Audio studio 17 serial number not working
  @Jason-Bottomley Which error number is showing? Error -24, Error -14? Or a red X?