Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver

Video Easy

2 answers, most recent on 7/28/2023

[Solved] Transferring your old Movie Edit Pro Plus to a new computer.

My computer crashed and I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. When I start it, the program installation starts, but stops immediately. So I can't

Video Pro X

11 answers, most recent on 4/26/2023

[Solved] Video did not upload from PC

Only green square on start and rest black. On old computer with same software Pro X14 I had no problem

SOUND FORGE

11 answers, most recent on 1/21/2026

RE: Licenses for songs used from Sound Forge

@John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!" Magix

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

Bug in Photostory Deluxe 2025? When starting the project, the effects go softly. But after a while, the whole thing stiffens, use of effects goes more and more slowly. Submitted this to an IT man and there is no doubt: there is a bug in this

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

@ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

Hello, @Reyfox, @AAProds, @me_again, @johnebaker, @johnebaker, When was Magix released? Magix products and services were first offered in other European countries and the US from 1997 onwards. In 1997, the company's first video editing software,

Xara Designer Pro

One answer, on 12/26/2023

[Solved] Unable to download my bought product

Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under

ACID

12 answers, most recent on 6/29/2025

[Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!

Greetings folks, Im not sure if you heard but Magix did a total overhaul of there staff.. "01/28/25 Berlin, January 2025: MAGIX Software GmbH will be taken over by Russmedia Equity Partners (RMEP) at the beginning of the year. This development

Video Pro X

46 answers, most recent on 5/14/2025

RE: VPX16 plays Sony XAVC with no sound

@Can-Dive Given that it works in MMS2025, I suspect the file would have audio if you had VPX16 installed on your system. I too have Vegas Pro 22 and the file plays with audio. So, the file can play on my Win 11 computer with the appropriate software

MAGIX

10 answers, most recent on 3/30/2026

RE: Service Status: Loops Unlimited #Solved

Hi. Okay, fine, that's what we pay for, not for nothing to work. But 1) the software is poorly optimized, for starters. 2) There are repeated sound loops in many sound packs. Very few, if any, dark techno loops. etc... and we could go on listing

Xara Designer Pro

10 answers, most recent on 3/31/2023

[Solved] Editing Bitmaps - Outside software

I was able to use Affinity Photo 1 as an outside bitmap editor, but Version 2 doesn't work the same. I have tried Photoshop Elements, Gimp, and Paintshop Pro, to no avail. After I edit in the outside software, it no longer puts the newly edited

Audio Cleaning Lab

One answer, on 3/28/2026

RE: Cannot install Magix Audio Cleanic 2014

@Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

@me_again There are several ways of looking at this "announcement". I take everything with a "grain of salt". I don't want to read about what I would be getting, but to know if what is advertised, is really being delivered. As for 3rd party addons,

Movie Studio

7 answers, most recent on 7/5/2025

[Solved] Selected Aspect Ratio Not Exporting

Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

@ItsMichael Hi In addition to @SP. and @emmrecs comment about re-installing the drivers. Download the latest Game Ready (GRD) drivers for your GPU and when asked do a clean install, if you are not gaming, install the drivers and NVidia control

SOUND FORGE

3 answers, most recent on 7/2/2025

RE: How to transfer to a new lap top

THANK YOU @rraud!!! That worked!! I can't express how thrilled I am!! This is my 3rd laptop including my initial one that had the software. I never installed on laptop #2 because I just didn't think I could and didn't take the time to really dig in

Music Maker

17 answers, most recent on 10/1/2024

RE: [Closed] Why can't I start Music Maker?

@Martin-Vogal Be aware this is a user forum and no Magix staff is active here. So nothing I wrote is automatically something that Magix said. We are simply users like you, with our own experiences and opinions. Besides Music Maker I also use

Off topic

One answer, on 12/15/2025

RE: [Closed] Vegas Pro annual subscription question

@faschimi For about three months by now support is basically unreachable. I recommend you ask at the official Vegas community at https://www.vegascreativesoftware.info because some developers are active over there. They might be able to solve that

Audio Cleaning Lab

2 answers, most recent on 8/16/2025

RE: Error message when attempting to play back a music file

@srcb2 It could be that the software runs out of RAM. On Windows a 32 bit application can only use about 1.4 GB of RAM before it runs out. But I wouldn't be surprised if this is a generic error message and this is not really the cause of your

Movie Studio

6 answers, most recent on 8/22/2025

Magix video deluxe 2026

Hi there I have just downloaded a trial of magix video deluxe and I am working my way through it trying to get a hold of but try as I might I can not find a way to speed up or slow down the video I am working on,is there such thing on the software

Movie Edit Now

One answer, on 1/25/2025

[Closed] Hevc, Trailcversion

I've got this answer: Welcome to the Magix user to user forums. First, you have selected Movie Edit Now as your software. Can you confirm this is the product you are seeking help with? Second, ALL trial versions of Magix software are in some way