• Video Pro X

  36 answers, most recent on 12/2/2022

  [Solved] Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
  Video Pro X14 lags/freezes on Move and Resize, even when run as Admin. When I try to Move or Resize a jpg image, or when I try to color text, Video Pro X freezes for 10 or 20 seconds. REVISED: This workaround worked once only: Disable
• SOUND FORGE

  2 answers, most recent on 8/23/2022

  [Solved] ACTIVATION
  I had to reinstall the software due to my computer crashed, now when I try to activate the software it keeps saying this software is already registered, thus it won't let the program launch. This is so stupid in my opinion
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  You can try to change that behavior in the hidden internal preferences menu Oh cool. Lots of options in there. 'Single instance' did force a single dialogue but it still wouldn't work. Same issues. I didn't get the crash pop up until later when
• Samplitude

  3 answers, most recent on 6/29/2023

  RE: required to enter serial # every time i open the app
  x8 crashes less than x7 for sure but it's still way too much. i have identified a bug where i can make it crash if i close a project (but keep the app open) and then open a different project. that crashes every time. also (while i'm here) i have
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Hi Can you clarify the following please: . . . Magix Studio 23 . . . . Do you mean Movie Studio v23.x.x.x ie Movie Studio 2024, or Movie Studio 2023 ie v22.x.x.x ? . . . . . I am using a Dell Desktop with Intel Core I5 . . . We need
• Music Maker

  35 answers, most recent on 11/7/2023

  RE: Music Maker update 32.0.2.11
  @emmrecsLoading up a previous saved project shows the waveforms in the project but the problems I was having prior to this are still there (above) with those projects but if I start a new project the previous problems are fixed but now waveforms
• SOUND FORGE

  3 answers, most recent on 12/30/2023

  RE: Falhas seguidas no Sound Forge Audio Studio 17
  @Gilberto-Couto Caso você edite formatos de arquivo compactados como MP3, acesse as preferências do programa e ative sempre o proxy de formatos de arquivo compactados.  Caso contrário, precisaremos de mais informações para ajudá-lo, por exemplo,
• ACID

  3 answers, most recent on 11/17/2025

  How to turn off LOOPING & Beat mapping in ACID PRO's Explorer
  I'm using ACID PRO: 11.0.2 (Build 21) 64 bit.I am desperately looking for a way to either turn off loop playback and / or Beat matching and / or stretching of audio sample playback in the Explorer.Like every other ACID PRO user, I am simply trying
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Miami-Sound That sounds horrible, and impossible to get a mix like that. brutal. When mine was crashing every time I rendered an mp3, I tried File > Real-Time Render and it worked. Who knows maybe that would work for you, albeit slower . @VMP
• Movie Studio

  4 answers, most recent on 12/27/2023

  RE: Magix movie studip 2024 super slow on a killer machine
  A routine that I do has already helped me get rid of not only slowdowns but also crashes (AND IT WAS NOT DUE TO LACK OF MEMORY) is to eliminate the temporary folder. Before starting work, I systematically do this!
• Music Maker

  3 answers, most recent on 10/21/2022

  [Solved] Can't use MM ver. 31.0.1.13 offline after buying Vita Sampler.
  Greetings:I should know why. But, I can't figure this out. I recently upgraded my MM 2022 Premium to Ver. 31.0.1.13 on 09-20-22. Everything looked and worked fine in Win10. I could even access it offline to continue my projects. Last night I decided
• Other products

  2 answers, most recent on 6/4/2024

  [Closed] I bought Sony vegas21 for 149$ and I would like to get refund
   I am writing to request a refund for the purchase of Sony Vegas, which I bought on 6/2/2024. I am not satisfied with the program because it is difficult to use and sometimes it crashes also I didn’t know that I need plugins to edit They told me
• Music Maker

  5 answers, most recent on 12/25/2023

  Crashed project! Corrupted Error
  UGH! WTF Help! The file form at of c:\Joe\Desktop\New Project.MMM cannot be read by MAGIX Music Maker. Please make sure that the drive is not full or write-protected. If you do not have the autorization to write or read fom this path, please contact
• Music Maker

  2 answers, most recent on 2/11/2026

  RE: I Need To Enhance MP3 Audio Files From LPs
  @Oka Suno pretty much sends them through an AI model and recreates the music from scratch. Their license agreement definitely doesn't allow you to upload music that wasn't made by yourself, so that's why you cannot upload such music there. If
• Photostory

  11 answers, most recent on 1/7/2024

  RE: SOS!!!!
  Thank you so much. I think we've nailed it. If I use the top bar to change the folders, it crashes every time. If I use the left "toolbar" to navigate between folders, it works fine. Surely a bug that needs addressing.
• MAGIX

  No answers, created on 12/10/2024

  [Closed] Patch for Music Maker | version 33.1.0.16
  Hi all, As promised, we have now released a major functional update that not only contains minor improvements and bug fixes, but also introduces new functionality for handling effect chains. If you have subscribed to our newsletter, you may have
• Music Maker

  No answers, created on 12/10/2024

  Music Maker update 33.1.0.16
  Hi all, As promised, we have now released a major functional update that not only contains minor improvements and bug fixes, but also introduces new functionality for handling effect chains. If you have subscribed to our newsletter, you may have
• Music Maker

  12 answers, most recent on 4/18/2024

  RE: Music Maker update 32.1.0.13
  Since the update, I have had constant crashing doing basic things (way too many things to list) that never caused issues before, even occasionally by pressing CTRL N for a new project (!).It also 'forgot' all the loops I had marked as
• Music Maker

  35 answers, most recent on 9/7/2023

  RE: Music Maker update 32.0.1.8
  I've encountered crash after crash. Don't know how to decipher the error data in the reliability monitor. And also can't get all my SFX plugins to work. They show up in the list.Ended up back rolling to before the patch.. crazy annoying to have to
• Video Pro X

  18 answers, most recent on 6/8/2023

  RE: Possible Bug in VPX14 and MMS2023 - Mixer FX and Mastering crashes
  Crash and burn here (MMS 2023). Tried to send the crash log, "can't, you may not be connected to the Internet". Yeh right. Tried to display crash log: nothing happened. 👺
• Photostory

  11 answers, most recent on 1/7/2024

  RE: SOS!!!!
  @teresa-l Hi Thanks for the specification. . . . . The crash happens when I try to change the folder in the explorer. I like to keep the "working files" (psd, tiff, 50-100MB) in the same folder. . . This could be the cause of the crash, Photostory
• Web Designer

  One answer, on 7/24/2023

  When I try export a file in htm my program crash
  I have Xara Web Designer Premium 19. When I try to export a file in htm my program crashes. This happened to me a long time ago when I was using a lot of characters but now I'm using a maximum of 20 characters but when I try to export any files the
• Music Maker

  10 answers, most recent on 12/20/2023

  RE: Good-Bye Cruel World I'm Leaving You Today
  @3DSownz If you can reproduce this crash again, then create a technical support ticket so that support knows the problem and can develop a patch. Click on the SUPPORT link at top of this page and then select your product. On the next page scroll
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  So that I can continue with what I'm trying to do, I save that region (or try to, sometimes it take a few attempts before I can save it), I'll save the region as it's own file (sound1.wav). Then I'll go into that file and mix the two album "sides"