• Music Maker

  3 answers, most recent on 10/15/2023

  [Solved] Cannot Export Song in any format, it crashes
  I am having an issue exporting one of my songs from Magix Music Maker and it is quite frustrating. Every time I try exporting it with the normalize feature checked, it normalizes up until maybe around 35% and then Music Maker crashes instantly. If I
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  If Magix hadn't abandoned Sound Forge, users wouldn't be looking for other software.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  I installed the OBS software as suggested, is quite complicated but did my best on the setup, it recognized the Magix K0065 converter, and I tried to fill in all the settings, including NTSC_M for video capture. It will record the audio just fine
• Rescue Your Videotapes!

  3 answers, most recent on 4/3/2025

  RE: cannot install driver for premium video wandler
  @kg79 This is the Magix procedure for installing the drivers: https://www.magix.info/us/support/article/installation-procedure-magix-video-converter--710/ I've already tried that numerous times.
• Movie Studio

  2 answers, most recent on 2/24/2023

  RE: [Solved] Popup Adverts
  @Woody164 Hi When you installed the program there was an option not to install additional software. Uninstall Magix Cloud Import also know as Update Notifier, Magix Connect, Connect and Network Sync. . . . . It is arrogant of Magix to think that
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  Anyone knows if I would get answers today? Still only silence today, no emails, no response.What is happening with MAGIX? ???
• Movie Studio

  2 answers, most recent on 7/10/2023

  [Solved] Apply effect only to certain area
  Hi! Is it possible in Magix Movie Studio 2023 Platinum to apply a certain effect only to a certain area of the frame? Like: creating four dots on the image and clicking on an effect and then the effect would be applied to the area between those four
• Music Maker

  One answer, on 6/8/2026

  RE: quiero una licencia para mi programa
  @josealfredo-a Magix ya no vende la versión X7. En su lugar, puedes adquirir la versión más reciente, Samplitude 2026, a través de Boris FX. Ofrecen una licencia perpetua que funciona «para siempre» pero solo incluye actualizaciones durante 12
• Movie Studio

  4 answers, most recent on 1/22/2026

  RE: Terrible website
  @Jiayi-Xu These are user to user forums, not any contact for Magix staff so your question is highly unlikely to receive any official reply here, sorry. If you did not receive an email confirmation of your purchase then you will not have been
• SOUND FORGE

  8 answers, most recent on 2/28/2026

  RE: Sampler tool not working in SF 18
  Hi @SP. and @ROBERTO-FERNANDEZ5645, I can confirm "the sampler tool "does nothing" in both Sound Forge Pro 17 & 18. It does work in SFP 10 thru 16 however, if that is an option. I suspect Magix is not aware of the issue. or does, and cares not
• Music Maker

  12 answers, most recent on 8/18/2023

  [Solved] There are no samples.
  Hello. I use Magix Music Maker (64bit) for a long time. But today, app log me out and after logon i saw that all of sample packs that i`ve bought are disapears. I can see only basic packs. Some of packs that i`ve bought was with license for
• ACID

  9 answers, most recent on 10/5/2023

  [Solved] What the hell has happened to Acid. It's terrible.
  Installation issues, update issues, missing files and the list goes on. Since 05 I've been using Acid and stopped at v8 when you could buy them in most stores. I ran into trouble with the demo version. Thought Acid was reliable and skipped straight
• ACID

  12 answers, most recent on 9/12/2023

  [Solved] Magix Independence (latest version)
  Greetings. I have downloaded Independence and the entire user library, but when I try to add any instrument all I get is YT Independence - File Not found. The popup says Could not find the file PHYT-MX NY-GT1 LONG C XA1 Y01 in image file
• Off topic

  5 answers, most recent on 10/28/2025

  RE: Education Purchase - Still waiting!@!#
  @MBeatz Welcome to the Magix users forums. Whether anyone else who posts here is an "educational" user is doubtful, I think so I wonder whether you will receive useful advice, sorry. You say you have reached out to Magix 4 different times but did
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: [Solved] MM 2025 Upgrade, 20 free Soundpools
  Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and
• Movie Studio

  2 answers, most recent on 3/22/2023

  [Solved] Purple hue on picture
  My pictures have a purple hue, how to I remove or adjust the pictures to their normal colors? I am using Magix 2023
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @SP. Here's the answer from Magix Germany: "When purchasing a download version, the serial number is registered immediately upon purchase." @Amit-Kamble, As far as I understand it, You didn't purchase a download version, but a boxed version. You
• Web Designer

  3 answers, most recent on 4/8/2023

  [Solved] Is it possible to upgrade older version to new one?
  Hello, I have old key of MAGIX Xara Web Designer Premium. I believe it is 15 version. Is it possible to upgrade to latest version?
• Movie Studio

  47 answers, most recent on 6/12/2023

  [Solved] extreme aliasing
  Hello. I just tried to compile a video using raw material from my 4k Xiaomi phone. Magix movie editor shreds the video and there is horrible aliasing. Never had this problem before. The video clips play fine on both the phone and the computer using
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @Michael-Prindle You mean this thread? https://www.magix.info/us/forum/my-audiostudio16-all-of-a-sudden-failed-to-record--1351618/#ca2003045
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Solved] Problem in login to MAGIX personal area on web site
  @Sakari-Kauhanen Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. With apologies, I have edited your post to remove your email address which should never be posted to a public forum like this one. Please email
• SOUND FORGE

  7 answers, most recent on 2/3/2023

  RE: [Solved] Noise after installing Sound Forge 14
  @David-Bertelli This might help you Hi! this sounds like another case of the magix low latency 2016 driver interference again...i would recommend uninstalling the magix low latency driver...here's how to do it: press the Windows key + R on your
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @SP. @px41 Hi I didn't see his recent response to my request for assistance in another post, I probably did not click follow said post. But please bear in mind Tom is a very busy man more so with all the changes happening at Magix. Ps I am on leave
• SOUND FORGE

  2 answers, most recent on 4/24/2026

  RE: Buying serial number to activate SFAS 17
  @Roberto-Kirst If you registered Sound Forge Audio Studio 10 with Sony, you can use the same login credentials (e-mail and password) at Magix.com and download it there. Regarding version 17, you can now only get old stock licenses from third party