• Music Maker

  22 answers, most recent on 12/2/2024

  RE: Being blamed for stealing Magix Copyrights?
  @Eelke-Schokker Hi This is still a common issue. I suggest you contact Magix by email to infoservice@magix.net giving them full details of the claims and copies of challenges you have made to Youtube. John EBForum Moderator  
• Music Maker

  22 answers, most recent on 12/2/2024

  RE: Being blamed for stealing Magix Copyrights?
  i see some time is passed but i still get claims from Cosmo Kidssometimes you win the YouTube claim and sometimes not. is stops the whole creativitywould like to add a kind of licence key to the youtube videos to stop this nasty behaviour
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Can-Dive @Gid Done as suggested and still no joy but as I stated earlier I haven't the Windows HEVC codec on my pc. I did try downloading the Windows HEIF codec but don't know if it downloaded or not as it doesn't show up in my download folder. I
• SOUND FORGE

  11 answers, most recent on 3/1/2025

  RE: Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise
  Thank you for your comment. As you suggested, I reset the program settings under the File menu, and I deleted all cached application data. The Text to Speech downloads are still not working (see attachment). I have a question: Where are the files I
• Music Maker

  13 answers, most recent on 1/9/2024

  [Solved] Purchased soundloops not accessible via offline computer
  PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  .................. . how do I get the MPEG download again? @RayBin I don't think you'll need to install it again, It's a codec that gets installed on your system separately so still should be there even if you uninstall MMS (Magix Movie Studio),
• Movie Studio

  2 answers, most recent on 1/14/2023

  [Solved] Unable to create Activation code
  Hello! I've recently gotten a new laptop and have been meaning to install my copy of Movie Studio 15 Suite, but it keeps giving me an error whenever I try to create an activation key. All the info seems to be correct and I've made sure to remove my
• Other products

  One answer, on 4/29/2025

  [Closed] Missing video track - VEGAS 21
  I recently imported a project from my computer to my laptop, and when I opened the project, all of the video was just a black screen. I still had audio, and sometimes, the video would flicker here and there, but for the most part all my media was
• Samplitude

  6 answers, most recent on 8/27/2025

  RE: where is record audio options mono mix option?
  SP, I really appreciate that tip. I love the old app due to it having a lot of feature missing from the new version but I love the controls the new version implemented to speed up the process. Setting things up in the old and switching it to the
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Hi Would you please answer the specific questions you have been asked regarding disc brand, type and the burn parameters. General comments make it difficult for us to be more precise in diagnosing the issue you are having. . . . . 8.5gb
• Movie Studio

  31 answers, most recent on 7/26/2023

  [Solved] Capture-Transfer HD Video Into MEP2016 Plus
  Hello Good Friends! Special Thanks to John EB (and) others for previous guidance 🤓 As suggested here, I picked up an affordable (used Mint), Panasonic HC-V770 due to it still having an external Mic Input. Sad to see manufactures strip good features
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss To my understanding Video Deluxe Premium is the software and it's identical in the Premium and Ultimate tier. Ultimate just has additional AI and Magix content stuff. But yes, currently support seems to be hard to reach and might not even
• ACID

  5 answers, most recent on 4/23/2024

  [Solved] Acid Pro 7 - recordings not saving, playback cursor not moving
  This is probably a long shot since it's such an old version but I've been unable to find answers on old websites and posts. I still use Acid Pro 7 and it's been running totally smooth and fine for a while now. But suddenly one day, I started having
• Movie Studio

  3 answers, most recent on 2/1/2023

  [Solved] MEP2016 Plus - Re-naming Default Files 'Record - 0001'
  Hi Gang Sorry for any repetition, in an effort to slim line capture file sizes, I'm naturally beginning and ending capture selectively and then would like to Re-Name the Defaulted Label: 'Record - 0001' to a specific name. Is that acceptable? If so,
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  Hi John I’ve checked all the settings and went back to default. Still have the problem. The only thing that’s pretty weird is I have a Radon ATI sapphire 4800 series graphics card and it is no longer driver supported, and I keep getting an error
• Music Maker

  9 answers, most recent on 4/6/2023

  RE: [Solved] Objects not recording,reverts back to free version, Asio issues
  @Eleyan If you encounter problems like these, it is recommended to reset the program settings under the File > Settings menu or open the program settings and click on the button to clean up the in-app-store. This might help. If you want the same
• Other products

  5 answers, most recent on 8/12/2023

  RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  @Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent
• Video Pro X

  One answer, on 7/10/2025

  RE: installation / current version and maintenance of the previous version
  @Betovalle Hi. Normally the new version will uninstall the old version but any third party effects that still have a current licence should remain. Sometimes opening an old project in a new version makes it impossible to open that project in the
• Photo & Graphic Designer

  4 answers, most recent on 1/5/2023

  RE: [Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
  @SGTDRE Hi If the update notices are still coming from within the program as your original images above show then raise a support ticket using the Support link at the top of the page. If you have not used the Support system before - select your
• Movie Studio

  11 answers, most recent on 7/17/2024

  RE: Intro/Outro Templates
  @MartonITService   Hi, sorry I pressed Edit for that comment but it deleted it for whatever reason, 🤷‍♂️ I was thinking do you still have the files on your PC, my IntroOutro template are in C:\Users\Public\Documents\MAGIX\Common\Videocontent\Movie
• Movie Studio

  8 answers, most recent on 2/19/2025

  RE: Burning Disk
  John, Thanks to that last post I did get a ISO to export and burned the ISO to a Blu-ray with Image Burn program. Burned and verified and still have same problem. I think we just need to forget this and I will roll back to the 2021 version that
• Movie Studio

  11 answers, most recent on 4/11/2025

  RE: Extending or shortening the entire project
  @Andrzej-Marcinkiewicz Hi, I threw in the part about Movies in case that you are not aware of it. You can have multiple timelines in MMS in one project, each with different settings, if desired. I almost always have more than 1 Movie in a Project
• Music Maker

  One answer, on 5/28/2024

  What happened to my upgrade???
  I paid for my MM upgrade last night. Why am I still limited to 8 tracks?
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  Hello @Yoshinori-Tokuda, If I read correctly, you are still using MS 2024 version 23.0.1.192. On February 10, 2025, Magix Germany released three patches for: Photostory Deluxe 2024 (23.0.1.205) Video Deluxe 2024 (23.0.1.236) Video Pro x15