• Photostory

  5 answers, most recent on 2/13/2021

  RE: Contacting Magix by email
  @kplugarno Hi There are several sources of receiving update notifications each with a different solution for stopping: Emails: Login in to your account at magix.com by clicking the My Account icon and select Info service and uncheck subscribe to
• Music Maker

  11 answers, most recent on 2/11/2021

  RE: Need access to download software
  @Dexdain Hi . . . . if you read my initial post that email is no longer in use (I do not have it anymore-no access to that business email) . . . . You do not need access to the old email address - you only need it to login to the your Magix account
• Music Maker

  11 answers, most recent on 2/11/2021

  RE: Need access to download software
  @Dexdain Hi . . . . I  purchased this software on 3/26/16 and the email used for this order to access the download link has been defunct over 3 years . . . . You should be able to login to your account at magix.com with the old email address and
• Web Designer

  4 answers, most recent on 3/15/2021

  RE: your site is not secure
  @John-Peacock Hi and welcome to the forum . . . . Browser says site is not secure . . . . I assume this is Chrome saying your http:// web address is insecure - you can disable the 'Site not secure' warnings in Chrome which is enabled by
• Web Designer

  6 answers, most recent on 2/11/2021

  RE: Website is down, error 404
  @Encomm Hi Have you recently updated the site? There are two main possibilities: You have renamed the home page to something other than index   The site may be in a subfolder of the web root, hence the 404 not found error message - if this is the
• SOUND FORGE

  6 answers, most recent on 2/9/2021

  RE: unable to register due to different email
  Forget about the phone contact. Contact the on-line Magix Customer Service, which handles activation issues and such.See this recent post for instructions.. it's a bit confusing requesting a support
• SOUND FORGE

  6 answers, most recent on 2/9/2021

  RE: unable to register due to different email
  @Larry-Glenn What is your error message? If you registered the program with old mail address just use your old mail again and it should install fine. You can log into your customer account at Magix.com with your old e-mail an password and change
• Other products

  One answer, on 2/3/2021

  [Closed] VEGAS POST Suite / Vegas Effects remains in demo mode.
  Hi there- I recently purchased VEGAS POST Suite and while all its various programs activated with no problems. Vegas Effects remains in demo mode and I cannot find where I can activate it?   I also attempted to Create an activation code within my
• Music Maker

  12 answers, most recent on 2/6/2021

  RE: Vita rock drums aren't working.
  @Bluesea Hi . . . . They were working before. I have the new update. Please fix this. . . . . Have you updated from Music Maker (MMM) 2020, or earlier, to MMM 2021? Is this the update dialog you had If so did you open the Changes in this patch
• Music Maker

  12 answers, most recent on 2/6/2021

  RE: Vita rock drums aren't working.
  @Bluesea Hi . . . . They were working before. I have the new update. Please fix this. . . . . Have you updated from Music Maker (MMM) 2020, or earlier, to MMM 2021? Is this the update dialog you had If so did you open the Changes in this patch
• Web Designer

  3 answers, most recent on 2/3/2021

  RE: What? One Activation?
  @Jinker Hi . . . . even though the support site says complete this form (no form)  . . . . Can you provide a link to the Support article. You should be able to release the software yourself -: Browse to magix.com and click the My Account icon top
• Video Easy

  3 answers, most recent on 2/1/2021

  Unable to upload to YouTube
  I am unable to get Version 6 to upload directly to YouTube. When I attempt to sign in, it rejects my login because it says the browser isn't secure? If I use Microsoft Edge directly, I have no problem signing in to YouTube. Have I got to encode the
• Movie Studio

  One answer, on 1/29/2021

  RE: Cannot download previously purchased and registered product.
  @Paul-Courville Hi Which version of Movie Edit Pro and where are you trying to download it from? Your registered version download should be available in your account at magix.com. Login there - account icon top right of the home page - with the
• Off topic

  One answer, on 1/29/2021

  [Closed] Trying to activate Movie Studio 17.0 Platinum - Serial not working?
  I have no idea if my other post went through or not, but it forced me to sign in AGAIN so I could post. I'm getting a error -14 message saying my serial number is either invalid or its to another product, except Its to the product I'm trying to get
• Movie Studio

  22 answers, most recent on 2/6/2021

  RE: BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
  Well if you are not in a rush for it, the Humble Bundle offer for VPX has come up twice now in the last year and there is no reason to believe it won't be offered for a third time. Thanks for taking the time to share this Ray. I've googled but can't
• Web Designer

  One answer, on 1/27/2021

  RE: not login my server
  @Zdzisaw-Kpa Never post login details into the forum - this is the quickest way of losing your account and control of Magix software and your website. Also do not post serial numbers, order numbers, email addresses or contact details. Check that the
• Web Designer

  One answer, on 1/27/2021

  not login my server
  Login: Password: Not working www (login) -> Not working ftp:ftp.magix-online.com & sftp.xara.hosting:22
• Music Maker

  One answer, on 1/27/2021

  RE: Music Maker 2015
  @nesmond Hi . . . .  I got an "Error 14" window saying the serial number that I've had since I originally purchased the product was invalid . . . . When quoting error messages please include the full message as seen on screen. Error -14 means that
• Music Maker

  One answer, on 1/26/2021

  RE: Soundloop failed to download
  @Dave-Diaz You can try to download it directly from Producerplanet.com Just log into your user account with your login credentials and download the Soundpools from your products.
• Movie Studio

  7 answers, most recent on 1/25/2021

  RE: Moving license to new computer
  @Jerome-Mrozak Hi . . . . I need to find the "My Products". After the login it is not there. I merely get a choice of Magix Service Center and Logout. . . . . The only reason I know of as to why you do not see My Products is because you have not
• Movie Studio

  7 answers, most recent on 1/25/2021

  RE: Moving license to new computer
  I don't need to know how to login. I need to find the "My Products". After the login it is not there. I merely get a choice of Magix Service Center and Logout. Going to the service center gives me things to do, but none of them list my registered
• Movie Studio

  7 answers, most recent on 1/25/2021

  RE: Moving license to new computer
  @Jerome-Mrozak Hi . . . . The online instructions tell you to login, then go to "My Products". . . . The login is on the main Magix website at magix.com . Click the My Account icon top right of the home page HTH John EB
• Movie Studio

  7 answers, most recent on 1/25/2021

  Moving license to new computer
  I've a new computer and want to move my video editing license. The online instructions tell you to login, then go to "My Products". In my attempt (Jan 2021) there is no such link. How does this actually work?
• Music Maker

  6 answers, most recent on 6/27/2021

  RE: MusicMaker2021--missing upgrades each time I open program
  @MikeyB123 Hi Music Maker needs to connect to the Internet once per month to check the licence is current. What you are experiencing is possibly the program has not finished some housekeeping after shutdown. Try the following with the computer