• Video Easy

  4 answers, most recent on 6/18/2023

  Instalaltion Drivers
  Hi i download the installation media on the website.I Installed the program and the drivers.The drivers in device manager: MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.
• Movie Studio

  2 answers, most recent on 5/4/2023

  Exporting Video Error
  Hello. Bought Magix Studio 2023 Platnium to make a video with music of our family holiday. After spending HOURS putting it together, now I get errors trying to export it. I have tried different formats and the error box comes up with no error code.
• Movie Studio

  One answer, on 9/24/2023

  RE: my Media
  @Brian-Blore Hi . . . .  error in module "ntdll" . . . . This usually means there is an issue or mismatch in your Windows installation. See this tutorial and carry out steps 3 - 11. If that does not fix the issue then we need more information to
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @browj2 Hi John. I have just tried opening ME3 in both MEP 2022 and VPX 14 and getting 'Program cannot be started etc, error code 6. Can you see if your copy will open please? Ray.
• Video Easy

  4 answers, most recent on 6/18/2023

  RE: Instalaltion Drivers
  Hi, It fixed the Video Grabber that didn't get installed.But the same issue with the MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image}%hs is either not
• Movie Studio

  2 answers, most recent on 12/5/2023

  RE: MP4 codec not showing video after importing
  @ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
• Music Maker

  29 answers, most recent on 9/20/2023

  Cannot load my Vita Instruments
  Hello to all of you on the Magix forum. I reinstalled my version of Samplitude Music Studio 2021 with all its virtual instruments. Then I decided to purchase the new Magix Music Maker 2024 and, once everything was installed and activated, the
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  Hi Bol Thank you for all your help but unfortunately, I still have the problem. I did the repair first and nothing changed so then I downloaded the Visual C both 64 & 86 as you had highlighted. but nothing changed still the program crashed. Ive
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  Hi, thanks a lot for your answer.See below for additional information about the issues.Forgive me if I described the problem too generally, I'm new here but also very frustrated with these constant problems with the program. It's not really working
• Audio Cleaning Lab

  2 answers, most recent on 9/8/2023

  RE: Loading program onto a new HD
  @don-h Which version of Windows did you have on the old HD and which on the new? ACL 12 (assuming you don't actually mean "Sound Forge ACL 1" [or later, up to 4]) may be incompatible with your new OS because it is now old!. When you attempt the
• Other products

  One answer, on 7/8/2023

  [Closed] Vegas Edit (Pro) crashes after "Render As..." no matter what I do
  I have read ALL of the threads here regarding people experiencing a CRASH when they attempt to "Render As..." I have tried ALL solutions (including uninstalling ALL Vegas/Magix software, down to the Registry level) and NONE have worked.I had been
• Movie Studio

  25 answers, most recent on 10/22/2023

  RE: Movie Studio 2023 freezing with 4K input
  @Stephen-Fearnley Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @CubeAce Hi Ray, I just tried the MusicEditor.exe in both MS2023 and VPX14 on my desktop, VPX14 on my laptop. No problem. I have seen this error before. Try searching all programs for MusicEditor.exe. Then try them all. John CB
• Music Maker

  9 answers, most recent on 6/3/2023

  RE: DELETE
  @CometTails This is a generic error message dating back to a time when Music Maker was 32 bit application. Today it's 64 bit and you have enough RAM available. There is some other issue why it cannot load the VST. Have you tried to run the program
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  I'm getting great support help from Magix not only on my Acid Pro 10 issues, but also Acid Music Studio 11 (related), and a handful of general installation an instrument authorizing errors in my various Magix programs I keep (they very well may all
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @zoro2 Hello Zoro2, ...Module mfc140u.dll does not allow me to open templates and crashes the program..... This could mean that you do not have the latest Visual C++ Redistributable for Visual Studio 2015-2022 installed? You can download it from
• Movie Studio

  One answer, on 10/31/2023

  RE: Error que me cierra el programa
  @Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
• Movie Studio

  One answer, on 7/1/2023

  [Closed] Movie Studio Platinum is stopped.
  I launch Vegas Movie Studio 17 Platinum Steam Edition and an error crashes - Movie Studio Platinum is stopped. Version 17.0 Build 223. System OS - Win 11. CPU - FX4300. RAM - 8GB. GPU - GT730 2gb ddr5. Used SSD for
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  @Former user All purchased Soundpools are saved in your user account. You can re-scan them in the program settings or redownload them in the Download tab. It's technically not necessary to reinstall Music Maker. Resetting the program settings under
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @browj2 Hi John CB Feedback  - Development listThanks for confirming that there is nothing under development for both Photostory2025 and Movie Studio2025. I guess the Development of the "track order" option only pertains to VPX. Photostory and Movie
• Music Maker

  29 answers, most recent on 9/20/2023

  RE: Cannot load my Vita Instruments
  Hey there again, I went ahead and took advantage of a special upgrade offer that came through for SMS23 (from SMS21 reloaded). It loaded up fine, and downloaded all of the vita instruments that "it thought" were the only new owes. So for itself as a
• Music Maker

  9 answers, most recent on 10/3/2023

  RE: lining up click tracks to others to start a song
        I download from karaoke to a local file on my computer. On Magix I click on the file icon to the left of the store on the top line. This allows access to my computer files where I drag them to the template. Not a big deal just have to do the
• Music Maker

  5 answers, most recent on 6/27/2023

  Beatbox could not be loaded
  Potential reason: An empty track cannot be added to the project I keep getting this error on MusicMaker Premium I've tried a reinstall several times and Did a deep clean with Ashampoo uninstaller which identified and corrected registry entries but
• Movie Studio

  51 answers, most recent on 11/17/2023

  RE: MAGIX Movie Studio 2024 Platinum problems
  @AAProds Hi Al. MediaInfo gives me Complete name                            : C:\Users\Ray\Downloads\GN&GLuck_.mtsFormat                                   : BDAVFormat/Info                              : Blu-ray VideoFile