• Video Pro X

  5 answers, most recent on 6/12/2023

  RE: Burning a DVD
  @rdealmeida12 Hi Bob Thanks for the burn log info. Assuming the folder C:\Users\Bob\Documents\MAGIX\Video_Pro_X4\Disc Images\DVD Image 2023-06-10 containing the VOB, IFO and BUP files, is there then the cause of the failure is either: You Antivirus
• Movie Studio

  One answer, on 10/31/2023

  RE: Error que me cierra el programa
  @Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  @Shaggy-Carter I don't know enough to help you, but you can help others help you by providing more info:- what version of MusicMaker (eg: 32.0.2.11)?- pitch and timeshift what?- what "drums"?- other problems?- does this happen with a particular
• Movie Studio

  3 answers, most recent on 7/14/2024

  Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Audio Cleaning Lab

  3 answers, most recent on 12/30/2022

  RE: Installation failed
  @Robert-Basque Hi, The 101 error has been known for quite a while. I raised a ticket about it recently and the reply was that Magix would probably do nothing about it. As far as I can tell, it has no impact on the program, other than being annoying.
• Movie Studio

  6 answers, most recent on 7/24/2023

  Program CRASH after hours of proxy creation...
  Hi there, I am having serious issues with the Movie Studio Suite 2023. I have 252 4k video files that I need edit. For this I need Proxys. On about ~90% completed of the 6 hour proxy creation, I have gotten these kind of error messages (pictures
• ACID

  13 answers, most recent on 9/15/2023

  RE: Acid Music Studio 11 download not installing
  Hi, random Greg input/share....related! So I've been away from Magix products for awhile (longer story), but decided to revisit my AMS11 yesterday...these random things are common in my days :) I downloaded my AMS11 and it installed mostly ok at
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Tried uninstalling AMS11, then installing AP10 current version from link from support so it doesn't load the initial (older) version first and then ask for update. All went well. Even the soundpools, features, and instruments seem to load and
• Audio Cleaning Lab

  14 answers, most recent on 3/3/2023

  RE: Import for file type 101 is not possible!
  @browj2Thanks for your help. I really like these programs, which is why it's so annoying the errors persist.The company charges enough it should fix these things. Different if it were really cheap software, but the price tags are heavy.Anyway,
• Music Maker

  17 answers, most recent on 4/29/2023

  RE: Music Maker 23 update 31.0.4.50
  @JOHN-IVE Hi This sounds like the VST scan has found an error - I have had this occur several times, the problem is you cannot see all the error message pane because it is hidden by the splash screen - you should be able to see the left/right edges
• Movie Studio

  5 answers, most recent on 9/27/2023

  RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
  @mike_w Hi . . . . tried to import a .mp4 video file into the programme on my desktop PC. This causes MSP to crash straight away (closes without any error message being displayed) . . . . We need more information to help diagnose the issue you are
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  @Gerald-Shantz Hi, Audio Cleaning Lab is a totally different product from Sound Forge. Magix added the prefix Sound Forge several years ago to be able to put audio editing programs under the same heading, I guess. I have been using it since 2005.
• Video Pro X

  8 answers, most recent on 5/1/2023

  Magix stopes with the error messaged: Error in Module OpenCL.dll
  Hi After changing the MB/i7-13700 (using W10a) I have reinstalled Magix Video Editor Pro 2023 including add-ons. At startup Magix requests registration, a confirmation Window opens and startup continues.However, before opening the project window it
• Movie Studio

  13 answers, most recent on 9/21/2023

  RE: Trying to make video with songs and Still images
  @Jay-Rouse Hi The computer specification you have given is not sufficient for us to advise you other than in very general terms, which may lead down the wrong path for the issues you are having. Please provide all the computer specification details
• Movie Studio

  21 answers, most recent on 6/1/2023

  RE: MEP2021 and MMS2023 Crashing on Virtual Dub Plugin Load Attempt
  @AAProds Hi Al The ColorMill plugin behaves oddly in MMS 2023 - it is not detected in the folder location where it is, a manual search finds and inserts the effect into the video/image object and works, however it occassionally crashes the program
• Movie Studio

  51 answers, most recent on 11/17/2023

  RE: MAGIX Movie Studio 2024 Platinum problems
  @AAProds Hi Al. MediaInfo gives me Complete name                            : C:\Users\Ray\Downloads\GN&GLuck_.mtsFormat                                   : BDAVFormat/Info                              : Blu-ray VideoFile
• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  @johnebaker MAGIX Movie Studio 2024 Suite  21.08.2023  14:52----------------------------------------------------------------------CrashDump 20230821_145206_v23.0.1.180.dmp successfully written Error in module "ntdll.dll" (Load address:
• Movie Studio

  4 answers, most recent on 6/10/2023

  RE: [Closed] My activation code does not work.
  @Greg-Oberle Hi and welcome to the user to user forums. I'm afraid you should be a bit more precise with your information for us to help effectively but I'll have a guess. Which codec? If it is for HEVC then the Magix codec is for encoding
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @johnebaker @browj2 I do hope this is the ability to switch tracks up/down for users who come from the likes of Vegas and other video editors, and not a similar view as Resolve... John EB, I hope so too. John CB, I actually considered purchasing
• Movie Studio

  One answer, on 3/1/2023

  RE: I bought MOVIE EDIT PRO Premium some years ago; but, I can't use it be
  @Rafael-Carrillo Hi . . . . I bought MOVIE EDIT PRO Premium some years ago . . . . What is the full name of the program and when did you buy it. If the serial number begins with P2- then the program will not activate - programs which use this prefix
• Movie Studio

  3 answers, most recent on 7/14/2024

  RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Movie Studio

  2 answers, most recent on 3/6/2023

  RE: wont upload video
  @Jeff-Bulla Hi Your post lacks details which we need to help you. Which program - use the full name and edition; and the version number as found under Help, About. Where are you trying to upload to and, if you get an error message, what is the full
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Gid Crash log data.   ----------------------------------------------------------------------MAGIX Video Pro X14  01.05.2025  21:15----------------------------------------------------------------------CrashDump 20250501_211504_v20.0.3.181.dmp
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  Hi. It happened for a long period (months) but is now working with VPX 14. I have not had a crash with MEP 2022 recently so I don't know about that program. I tend to get more crashes when the program is trying to access more than 32 GBs of ram. I