• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  Hi Bol Thank you for all your help but unfortunately, I still have the problem. I did the repair first and nothing changed so then I downloaded the Visual C both 64 & 86 as you had highlighted. but nothing changed still the program crashed. Ive
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @SP. No luck. There are mxcogg files in all of the soundpool directories. Testing one of the soundpools by removing the mxcogg files while retaining ogg and wav files gave us a different error than before: "*.mxcogg has been deleted or moved and
• Audio Cleaning Lab

  2 answers, most recent on 9/8/2023

  RE: Loading program onto a new HD
  @don-h Which version of Windows did you have on the old HD and which on the new? ACL 12 (assuming you don't actually mean "Sound Forge ACL 1" [or later, up to 4]) may be incompatible with your new OS because it is now old!. When you attempt the
• Movie Studio

  2 answers, most recent on 12/5/2023

  RE: MP4 codec not showing video after importing
  @ROSS-HARFIELD Hi . . . . Unable to show my MP4 video codec files after upgrading to 2024 version . . . . MP4 is not a video codec, it is a container file format which supports several video codecs and audio codecs internally. We need more
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  @Former user All purchased Soundpools are saved in your user account. You can re-scan them in the program settings or redownload them in the Download tab. It's technically not necessary to reinstall Music Maker. Resetting the program settings under
• Video Easy

  3 answers, most recent on 3/11/2023

  Error code -24
  Bought it new in retail this wednesday and used the serial to download the program. But when I try to start it im getting error code-24.
• Movie Studio

  3 answers, most recent on 7/14/2024

  RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Music Maker

  5 answers, most recent on 6/27/2023

  Beatbox could not be loaded
  Potential reason: An empty track cannot be added to the project I keep getting this error on MusicMaker Premium I've tried a reinstall several times and Did a deep clean with Ashampoo uninstaller which identified and corrected registry entries but
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox I agree, the pricing for VPX should be lowered to create incentive for MMS users to upgrade. My personal preference is VPX over MMS based on my previous experience with other editors, but I can understand why most MMS users are quite happy
• Movie Studio

  25 answers, most recent on 10/22/2023

  RE: Movie Studio 2023 freezing with 4K input
  @Stephen-Fearnley Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @zoro2 Hello Zoro2, ...Module mfc140u.dll does not allow me to open templates and crashes the program..... This could mean that you do not have the latest Visual C++ Redistributable for Visual Studio 2015-2022 installed? You can download it from
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  I'm getting great support help from Magix not only on my Acid Pro 10 issues, but also Acid Music Studio 11 (related), and a handful of general installation an instrument authorizing errors in my various Magix programs I keep (they very well may all
• Music Maker

  9 answers, most recent on 10/3/2023

  RE: lining up click tracks to others to start a song
        I download from karaoke to a local file on my computer. On Magix I click on the file icon to the left of the store on the top line. This allows access to my computer files where I drag them to the template. Not a big deal just have to do the
• Movie Studio

  One answer, on 10/31/2023

  RE: Error que me cierra el programa
  @Jordi-RiquelmeCivit Hi . . . . In C: there is 24 GB free . . . . This would not help with the issue you are having, it is recommended that you have at least 15% free space on large drives eg 2TB or more , and 20% minimum on smaller drives, any less
• Music Maker

  29 answers, most recent on 9/20/2023

  RE: Cannot load my Vita Instruments
  Hey there again, I went ahead and took advantage of a special upgrade offer that came through for SMS23 (from SMS21 reloaded). It loaded up fine, and downloaded all of the vita instruments that "it thought" were the only new owes. So for itself as a
• SOUND FORGE

  19 answers, most recent on 8/4/2023

  RE: Audio studio sound forge 10
  @Neelam-Panditpautra I think you are doing something wrong. You need to enter the serial number into the registration window during program start-up. It will show a red X if the serial number is invalid or error -14 or -24. Can you please upload a
• Music Maker

  10 answers, most recent on 7/4/2024

  RE: VST Buffer Error
  I didn't name the VST because this error arises from multiple VST instruments from a specific manufacturer. Also, this error is isolated to only Magix programs. I have MMM, Acid Pro and Samplitude Music Studio. All three programs receive the error.
• Video Pro X

  3 answers, most recent on 7/24/2023

  RE: New X15 now not working aftew a day of use.
  @mouthpiece1c Sorry to hear this. However, how, exactly, did you carry out the uninstall and reinstall of the program? I ask, because it is highly likely that, unless you took care to ensure that everything connected with the original install was
• Music Maker

  4 answers, most recent on 5/20/2023

  RE: Phoning home constantly fails
  @MajorEvent Try going into the program settings and click on the button to clean up the store. This will delete the old cache of the store. After resetting, I re-logged in and got the connection then and the next program load but after that back to
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  @Shaggy-Carter I don't know enough to help you, but you can help others help you by providing more info:- what version of MusicMaker (eg: 32.0.2.11)?- pitch and timeshift what?- what "drums"?- other problems?- does this happen with a particular
• Movie Studio

  51 answers, most recent on 11/17/2023

  RE: MAGIX Movie Studio 2024 Platinum problems
  @AAProds Hi Al. MediaInfo gives me Complete name                            : C:\Users\Ray\Downloads\GN&GLuck_.mtsFormat                                   : BDAVFormat/Info                              : Blu-ray VideoFile
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Tried uninstalling AMS11, then installing AP10 current version from link from support so it doesn't load the initial (older) version first and then ask for update. All went well. Even the soundpools, features, and instruments seem to load and
• Music Maker

  3 answers, most recent on 6/5/2023

  RE: UNABLE TO LOAD MMM FILE
  @GREG-MACKENZIE The title of your post says "UNABLE TO LOAD MMM FILE" -- is this the actual error message, or is it something different? As others have commented, the actual MM program went from 32-bit to 64-bit, and it may be that the structure of
• Off topic

  3 answers, most recent on 11/27/2023

  RE: Greetings
  @DVineChoicesLLC Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required, before