• Photo & Graphic Designer

  One answer, on 11/26/2022

  RE: The program won't load
  @Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and
• Video Pro X

  11 answers, most recent on 8/24/2022

  RE: ProX 14 Crashes when Loading Any File Except AVI
  I didn't find the Klite codec listed in the Control Panel Program listing, and I wasn't able to find a selection in Magix that would show all the codecs that are installed on my machine. I do have the effects FXHome, New Blue, and a couple of other
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Yes I can view photos no issue, and sometimes I can view video clips but I haven't tried to bring them into time line ... this is just to follow up on comments made, I do seem to be able to stay in the program longer than before , as before it might
• Movie Studio

  13 answers, most recent on 9/24/2021

  [Solved] Exception 0xc0000005 "ACCESS_VIOLATION"
  Not sure what's going on. Program has hanged and crashed a couple of times now. Here is the log. Any advice would be great - other than update the program. I know there is one update available, but this was happening before the update was there. I
• SOUND FORGE

  23 answers, most recent on 7/19/2022

  RE: SOLVED - Error 0x80131700. Failed to Bind to MS Common Language Runtime Scripting Host failed to start up.
  @Sandyman Hi and welcome to the forum . . . . NEVER MOVE ON . . . . I am afraid you may be going to, well at least regarding Movie Studio 8, though do stay for Sound Forge.😂 You may already know this, however, just in case not - Vegas products,
• Music Maker

  15 answers, most recent on 5/18/2022

  RE: Music Maker 0x80000003 mgxasio4_x64.dll
  @Leo-SC Hi What is the actual issue you are having and is there an error message ? If there is an error message a screen shot of the error dialog box would help or please quote the error message in full. Are you are using an external USB audio
• ACID

  6 answers, most recent on 10/9/2023

  RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
  I agree with @SP.  I am no longer running an M1 mac, but did for years and tried this Parallels option for Mixcraft on it.... I thought it was "eh" at best... Great in concept, and maybe will be an official validated option some day, but I needed
• SOUND FORGE

  23 answers, most recent on 10/15/2022

  RE: I cannot update Sound Forge Audio Studio 15 or 16, or Music Maker 2023
  OK The program, Sound Forge Audio Studio 16 reinstalled, BUT now I'm getting the error message about OpenGl when that starts up. This DID NOT happen prior to tonites installation with any of the Sound Forge programs I've used. I am absolutely damned
• Movie Studio

  43 answers, most recent on 11/18/2022

  RE: Is MS 23 still the same terrible interface as they tried in MS 22?
    @browj2 Hi John. Thanks for that. That was what I was expecting. I think that choice needs removing. For you it just froze the program, Thankfully 🤞. For me it freezes my complete computer to the extent I can't shut it down except by physically
• SOUND FORGE

  2 answers, most recent on 11/20/2022

  Can't uninstall Sound Forge to reinstall it for new hardware
  After upgrading my PC components, I get an error -59 when I try to run Sound Forge 14. It seems to have something to do with the registration. I already deactivated my previous computer online, but I can't uninstall the program. I get: There is a
• Other products

  5 answers, most recent on 9/21/2021

  [Solved] Movie Studio Plantinum Suite
  You broke it - you fix it. I'm a registered OWNER of this software and it has worked beautifully for many years. Now when I open MY software it gives me a error message and sends me to YOUR website - as if you expect me to BUY an upgrade. I'm not
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi . . . . downloader programme straight from the email receipt . . . . Download and install the trial version, if that installs correctly, activate the program with your serial number from the email. HTH John EBForum
• Photostory

  2 answers, most recent on 9/22/2022

  Instalation programs
  I bought the Photostory Deluxe app (series and installation instructions) from your online store. I am having trouble installing one of the program components, namely Travel Maps. When installing this add-on, a window appears stating that the
• ACID

  27 answers, most recent on 6/22/2024

  RE: Acid Pro Updates Info?
  Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and
• SOUND FORGE

  8 answers, most recent on 12/7/2022

  RE: [Closed] Sound Forge Already Installed Error
  @Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox I agree, the pricing for VPX should be lowered to create incentive for MMS users to upgrade. My personal preference is VPX over MMS based on my previous experience with other editors, but I can understand why most MMS users are quite happy
• Movie Studio

  One answer, on 4/13/2022

  [Closed] ERROR 14
  Purchased new computer due to old computer could no longer handle the program requirements to run properly. Downloaded program on new computer. Used email notification for product serial number copied and pasted it into the last step to activate
• Web Designer

  10 answers, most recent on 8/12/2022

  RE: "Cant open the FTP folder: index_htm_files" error
  @Frank-Turben Hi This is very strange, as you can explore the site from within the program taking a step back . . . .  I have exported it to a folder on my desktop but still get the same error. . . . . Was this when trying to upload the exported
• Audio Cleaning Lab

  One answer, on 11/10/2022

  Reinstall sofware
  I have Audio Cleaning Lab 16 deluxe. When I tried to start it it failed with error 6. It has worked in the past, but I have not used it for about a year. The only change to my hardware is replacing a hard drive with an SSD drive. I then tried to
• Xara Designer Pro

  One answer, on 8/23/2022

  RE: Error Message
  @Trevor-Moseley Hi The error message is coming from a subsiduary program which should be in the systray of the taskabr as shown below. This program is not necessary unless you use to to import from OneDrive or Google Drive, and can be uninstalled -
• Movie Studio

  2 answers, most recent on 4/24/2023

  RE: downloading error
  @Sandra-Gallagher Hi . . . . downloading error and realized the product took up the whole hard drive . . . . Are you trying to install the program onto a tablet? We also need more information to help diagnose the issue(s) you are having: The
• Video Pro X

  4 answers, most recent on 9/8/2023

  RE: why I can't install Video Pro X 14
  @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
• Samplitude

  No answers, created on 3/18/2024

  New update for Samplitude Pro X8 and Pro X8 Suite available 19.1.3.234
  A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed via the auto-update directly in Samplitude IMPORTANT: Requires Windows 10 or 11. Here is an overview of the changes:   Samplitude Pro X8 Suite 19.1.3 Build
• Xara Designer Pro

  3 answers, most recent on 9/5/2022

  RE: Content Catalogue not loading on request
  @Alphaville Another thing - I'm experiencing an error with ALL Magix related products and this refers to a persistent reminder to "renew the update service" when I exit the programme, this happens with Designer Pro through to Sound Forge through to