• Video Pro X

  11 answers, most recent on 1/10/2024

  RE: [Solved] Program refuses to make chapter menus.
  @Willem-vdfdeJong Hi . . . . running the trial for Video Pro X15 . . . . Do note that trial versions have a limited export/rendering duration of 3 mins. If your projects are longer than 3 mins, you should be getting a warning message that only the
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hi, Thank you for your prompt reply. Unfortunately, I first need to clarify the issue with my licence with the MAGIX technical support department.The last licence I purchased was [MEP 2021 - 20.0.1.80]. According to the rules, I was able to update
• Movie Studio

  4 answers, most recent on 3/16/2026

  RE: Updating / Upgrading present and future concerns
  @me_again , you need to have the latest and greatest ? ... having said that, if MS or NVIDIA updates F***d MEP/VDL older versions, for the $50, how long Magix need to address them? If it works, no need to update anything... until a very good deal
• SOUND FORGE

  5 answers, most recent on 11/30/2025

  RE: Lost trust in SF.
  I mostly use SFP-15, SF-16 & 17 could not display my irreplaceable 32 bit third-party VST-2 plug-in's UI properly, which was basically resolved for the most part in SFP-18. The legacy FS peak meter was changed in SF-16 and removed all together
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  Also sound forge version 14 was the last one that worked correctly.
• Audio Cleaning Lab

  4 answers, most recent on 5/6/2025

  RE: Will Audio cleaning Lab work on windows 11
  Hello, sorry about that, the version is 22.053 hope this help. thanks
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Yes, John EB, lazy typing, sorry - the previously mentioned Movie Edit Pro 2013 is my older version bought in 2014 from Magix - when you could actually speak to a helpful German on the 'phone to question and order! Happy Days.
• Movie Studio

  6 answers, most recent on 10/10/2024

  plugin proDAD V1,V2 of versions MMS025
  Hi, The proDAD ReSpeedr V2 plugin that is available for "new purchase" perpetual version of MMS2025 platinum is not available for the (higher) version of MMS2025 Ultimate, which in turn offers the V1 version of this plugin. Isn't this illogical?
• ACID

  2 answers, most recent on 10/19/2023

  [Solved] Acid 10 Keeps Crashing every time I try to render a solo'd track
  Acid 10 Keeps Crashing every time I try to render a solo'd (or isolated) track. I have saved backed up versions of the song I am working on. I am usually able to render solo'd tracks as .WAV's in order to send them to a friend so he can work on the
• SOUND FORGE

  3 answers, most recent on 12/23/2025

  RE: 사운드 포지 17프로 재 설치 문의 합니다.
  @farmer-voice iZotope/Native Instruments 고객 계정에서 등록된 모든 Ozone 버전을 다시 다운로드할 수 있습니다. Ozone은 Magix에서 직접 관리하지 않습니다.     You should be able to redownload all registered versions of Ozone from your iZotope/Native Instruments customer account. Ozone isn't
• Music Maker

  12 answers, most recent on 5/24/2023

  [Solved] 64 bit version increase 1 tone when press record
  21 May 2023 download latest update for the 64bit version, but has not correct one problem, if you choose any VST, and play on the midi keyboard, all is fine, if you press record, all instruments increase by 1 tone, so press C before recording and
• ACID

  4 answers, most recent on 3/25/2025

  RE: I have a crackling sounds in WAVs rendered audio files
  Windows 10 pro version 22H2Build 1045.5608
• Music Maker

  One answer, on 7/27/2025

  RE: Serial do Sound Forge 18
  @elton-r  Você comprou a versão completa do Sound Forge ou está experimentando a versão de teste gratuita de 30 dias? Se você comprou o programa, deve ter recebido um e-mail de confirmação do pedido com todos os números de série. Verifique sua caixa
• Photostory

  One answer, on 2/19/2026

  Photostory deluxe 2026
  Depuis que j'ai installé Photostory deluxe 2026 version 25.1.316 sur windows 11, je ne suis plus capable de dissosier le son d'une vidéo que j'ai inclus dans le montage. si j'essaie d'effacer le son, la video s'efface aussi même après avoir essayé
• Movie Studio

  2 answers, most recent on 2/19/2026

  RE: Activating the "Extra" (included) effects packages in Movie Studio 202
  Mental meltdown - it looks like I bought the "2025" version last Julty, so I'll see if upgrading to that will help.   Cheers,   Cliff   Edit for PS.   "Upgrading" to 2025 seems to have fixed my NewBlue woes. Howevere, proDAD seems to be anything but
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18, Hello Harry What MMS 2024 version are you working with now? HTH, Rob
• Photostory

  3 answers, most recent on 10/17/2023

  RE: [Solved] After upgrade was installed I got an error message
  @Wayne-Locke Welcome to the Magix user to user forums. Can we first establish exactly which program and edition you have upgraded from and to? You’ve chosen Photostory as your product, is that the correct one for you? The error message seems to
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Further to my previous posts to add insult to injury I have been offered an upgrade to Music Maker Ultimate 2026 for £39.99 less than a week from upgrading to Premium (my query was Premium was offered at £22.99 but I paid £39.99). What is going on?
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi Thanks for the additional information. . . . . Windows 11 Pro Version 25H2 . . . . I suspect the issue is may not be with Magix Movie Studio (MMS). Are you logging into Windows using a Microsoft Account and is OneDrive active and
• Movie Studio

  One answer, on 9/17/2025

  [Closed] Help with serial number
  When I downloaded Movie Studio 13 Platinum i don’t have the serial number and I bought it from a website, please can someone help me or post a serial number for that version?
• Music Maker

  2 answers, most recent on 5/12/2026

  Incorrect package sent after payment
  Like so many others here, I paid for musicmaker Ultimate 2026 and have been only given the half priced platinum version despite 5 tickets I have raised and still zero response! There is no tel number I can find for customer service and it seems the
• Movie Studio

  2 answers, most recent on 8/7/2023

  [Solved] Transitions
  I have Version 21.0.2.138. I don't have any transition menus to add transitions. Does anyone know where to find them? When I click the dropdown, all I see are All, Title Editing, Video Effects, View Animation, 360 Video, Stereo 3D, Audio Effects,
• Photostory

  2 answers, most recent on 1/13/2026

  photostory Deluxe 2026 - audio - missing codex
  Having completed a project save twice 1x dvd which work fine and 1 as MP4 saved to computer. On playback advises that a codex is missing. Anyone advise what codex I need and where I can get it. previous versions of Photostory worked fine. Using