Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Marc-Goder VDL is too weak when it comes to color grading and, above all, processing 10-bit material. Well, it costs 1/5 of VPX and Vegas. What do you expect? I'm a reasonably heavy user and I have rarely come across a colour problem that can't be

ACID

6 answers, most recent on 9/25/2025

RE: Does Acid pro have a CHANCE!!.

@SP I mean that could have been the case then. I recall as soon as Magix brought it from Sony they immediately said they would support its customers. "These products from Sony Creative Software are the perfect addition to our portfolio,” says Magix

Video Pro X

5 answers, most recent on 3/20/2025

RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again

@Former user Hi, sorry you're on the wrong forum, copy n paste your comment on the Vegas Pro forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/ Oh sorry! This was where the link said to go when I tried to re-register my product but had

SOUND FORGE

8 answers, most recent on 7/19/2024

RE: [Wrong length] troubleshooting for Sound forge 17 suite.

@byeongho-Cho Click on the SUPPORT link at top of this page and then select your product. On the next page scroll down until you can click on Contact Support. Then create your e-mail ticket .

SOUND FORGE

2 answers, most recent on 10/5/2024

RE: No SERIAL NUMBER Came. On Anything anywhere.

@JKC-Crown Before sending an email to infoservice@magix.net, please check My Account / My Products. Go to: https://www.magix.com/us/support/my-service-center/ (login required) Best wishes, Rob

SOUND FORGE

2 answers, most recent on 9/6/2024

RE: New laptop, need to know how to install my Sound Forge with old SN

@Rick-Lovett Do you still use an old Sony installer? These no longer work because Sony shut down the registration servers. Visit Magix.com and login with your customer e-mail and password. Download the installer from your registered products. I

Web Designer

13 answers, most recent on 9/19/2025

RE: My Magix account

@johndm Hi Magix no longer retail Xara products or are agents for Xara products As has been suggest by @SP. you need to contact, by email, Magix at infoservice@magix.net and ask what the situation is with the software update guarantee and

ACID

15 answers, most recent on 11/28/2024

RE: Magix Acud Studio 11 ...problem with the latest update

If care, see the related post and info here: https://www.magix.info/us/forum/acid-products-in-windows-11-music-studio-11-vs-pro-10-vs-pro-11--1339263/

Audio Cleaning Lab

3 answers, most recent on 10/9/2024

RE: Need serial number

@keith-k Hi Login to your account at magix.com, account icon top right of the home page, using the email address and password you used to register ACL 3, under My Products you should see the ACL listed and the serial number. John EBForum Moderator

Other products

32 answers, most recent on 4/27/2024

RE: Independance

@scarlatino Where did you get the library installer from? From your Magix user account? The link to archive.org also mentions that the licenses were transferred from Yellow Tools to Magix: All yellow tools user accounts have been transferred

SOUND FORGE

12 answers, most recent on 9/23/2025

RE: Sound Forge Pro 14 Multichannel FLAC Support

SF 18 product release email proclaims "Comprehensive Multichannel support" - somewhere in all the SF 18 pages I looked at, there was a list that included WAV and 2-3 other file types but still no Save As multi-channel FLAC option. I have thousands

Music Maker

3 answers, most recent on 6/25/2024

RE: i need help with the music maker MX Installer

I personally would look into finding a much newer, but outdated a few years, new Music Maker option that is more updated to work in more recent Win 10 versions than a 2012 version would be.... I have seen them lots on google search for Magix

Samplitude

21 answers, most recent on 6/20/2024

RE: Change of Vita Directory: installing Samplitude from scratch?

Hi GRB. No 'sorry' from your side is needed. My 'until now' statement hereabove only means one never has any guarantee for the future 😉.My Magix products really are functioning fine for quite a long time now. My new PC (Core i9, 64GB and 3 TB in

Movie Studio

4 answers, most recent on 11/8/2023

[Solved] Movie Edit Pro 2021

Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash

Off topic

4 answers, most recent on 10/29/2025

RE: Tired of all the sales/upgrade emails from Magix

Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a long time. I

Video Pro X

12 answers, most recent on 10/25/2025

RE: ProX will not write to DVD DL discs

@rickduley HI Rick In addition @ericlnzs recommendation I would also suggest looking at the Verbatim range of USB drives, mine is this one (UK supplier) DVD SL and DL, BluRay and M-Disc and is giving good service. The LG drive supporting only one

Rescue Your Videotapes!

7 answers, most recent on 2/6/2024

RE: MAGIX Video easy doesn't want to recognize my Serial-no.

@lejla-n You can get the correct installer for your serial number from here: https://www.magix.com/int/support/my-service-center/product-downloads/

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online

Movie Studio

3 answers, most recent on 1/7/2026

RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus

@Giuseppe-Nelva This problem applies to many softwares and not just video editors. Really it's a Nvidia problem. This thread refers https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/ From me-again's comments near the

Off topic

3 answers, most recent on 2/13/2025

RE: [Closed] MAGIX Installation Manager

@Joe-Korkowski I'm glad the problem is resolved for you, but please be aware these are NOT the forums for the Magix Vegas range of products. Please read this pinned post and follow its advice for any further questions you may have. This thread will

SOUND FORGE

One answer, on 8/5/2024

Sound forge activation options

I'm trying to activate a SF 12 serial and in the language options (recognized product drop down) I don't see an English option. However I see "II" but I don't know what that stands for.

Movie Studio

One answer, on 9/23/2024

RE: Video delux 2021 premium

@abul-azad Welcome to the Magix user forums. Please go to your Magix account, log in (possibly using an old email address if that is what you had when you previously registered the product), go to My products, find the listing for VDL Premium 2021

ACID

4 answers, most recent on 10/19/2023

[Solved] Won't Arm--After Reinstall, error 1624

I've sent a few emails to support with no response, which is extremely frustrating, to say the least. I purchased the upgrade to ACID 11, and it worked fine for about 2 weeks. I used it one morning, came back an hour later, and the program wouldn't

Music Maker

6 answers, most recent on 8/4/2025

RE: Help

@EDWIN-RIVERA You can find all registered serial numbers in your customer account at Magix.com. Simply log in with your e-mail and password and then look under 'My Products'. Last month Magix updated their customer support system to a newer one.