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Hi, thanks for your ideas guys. Very kind of you! I tried what SP suggested; this didn't help. dray4co: your suggestion i'm not sure if i'm wrong but on the folder in ACID 9 i only have 4 files, while in ACID 11 i have 6 files (the 2 files i have

SOUND FORGE

4 answers, most recent on 6/10/2025

RE: SF18 in 1440p resolution looks blurred

I'll have to keep SF 14 on-hand for now. Fortunately, multiple versions of SF can coexist on the same PC without issue.You are welcome Paul.Glad you got the display issue acceptable. I am happy to share my knowledge of the program and help out.

Movie Studio

3 answers, most recent on 5/28/2025

RE: Does Movie Studio 2025 Platinum support HEVC?

Thanks for the help and advice. I took the 'upgrade' offer and installed Movie Studio 2025, and was able to open one of the DJI Action 4 videos, no further fiddling needed. I haven't gone any farther, but will check out the tutorials when I get back

Music Maker

8 answers, most recent on 7/13/2023

[Solved] MIDI duplication of track 'stutters'

Good day, my magix people When I duplicate my piano MIDI track by using ctrl and dragging the new track will 'stutter'. What I mean by that is that after every note there is complete sudden silence, while the original rolls (let the tone fade out)

ACID

One answer, on 3/11/2025

ACID 10 cant input serial number

I recently purchased a new computer and I am reinstalling Acid 10, however the prompt to enter my code does not work.......It lets me input one number and thats it....Help?

SOUND FORGE

8 answers, most recent on 1/24/2023

[Solved] can't get SF Studio 15 to record anything, please help

I've tried different inputs and outputs on Windows 11, any suggestions, thanks ...

Movie Studio

9 answers, most recent on 6/17/2024

RE: Upgrade problem

You have been so helpful. I truly appreciate you, and your diligence at helping a random guy out. Thank you!

Xara Designer Pro

3 answers, most recent on 3/3/2025

[Closed] Where can I download XARA designer pro app

My xara pro isn't updating the icon is still on version 19 and it keeps telling me to upgrade please help what do I need to do

Movie Studio

5 answers, most recent on 6/5/2026

RE: video deluxe - video export are setting stored anywhere ?

I love working with MAGIX Video deluxe 2026 Premium now retired its my passtime and love the commitment of forum members to help out in a crisis I was having kittens when things stopped working and export aborted after i made changes to

Movie Studio

31 answers, most recent on 8/9/2024

RE: No Audio in preview after one hour of clip

@Richard-DeVito Welcome to the forum, Richard. What program version are you using, exactly? You can get the version number for Magix programs from Help>About ... (at the bottom of the Help droplist).

Off topic

13 answers, most recent on 2/27/2026

Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have

Music Maker

22 answers, most recent on 3/20/2025

RE: New Install; Music Maker 2024 - Laggy and Crashes

I don't know if you have this issue any longer, why are you using bitdefender when you have a perfectly good running antivirus and network firewall. All you have to do is to help yourself and learn to work them.

Music Maker

5 answers, most recent on 12/3/2024

RE: No Sound using Waves Plug In - Curves Equator

@frank-flores Even Waves support will not help you in that case. They will simply say, that they don't support Music Maker.

Movie Studio

35 answers, most recent on 11/12/2024

RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?

@Tusk 4 people including myself have replied on this post but all comments are general statements about containers & formats, nothing is directly aimed at your specific problem, that is because you still haven't actually given us any

Movie Studio

10 answers, most recent on 4/20/2025

RE: Magix Movie Studio 2025 TRIAL

Hi Ray, I will try some of the things you have suggested but I must admit that some of the other things you mentioned I do not have a clue about. I feel like complaining to the builders of my PC that they should have offered a better replacement

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@vdl-user-v19 what might help would be installing the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) After 8 months of being

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean

SOUND FORGE

2 answers, most recent on 3/2/2025

problems with serial number

I just purchased SOUNDFORGE and received and email with download and registration instructions including the serial number. However - it simply will NOT accept the serial number given to me in the email. Please help.

Other products

One answer, on 11/7/2025

RE: [Closed] moving Vegas editing software to new computer

@Lory-Olson Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

Music Maker

11 answers, most recent on 3/26/2025

RE: bought a soundpool and cant get it on to my music maker..

@anthony-watters Sorry, but we are all users like you. This is a user-to-user from where we help each other. No Magix support staff is active here. Usually, you need to contact shop@magix.net or infoservice@magix.net

Music Maker

2 answers, most recent on 2/1/2023

RE: [Solved] Loops blank on track

@Jon-Muellemann These posts might help:https://www.magix.info/us/forum/waveforms-no-longer-showing--1311016/https://www.magix.info/us/forum/cant-see-audio-blocks-or-wave-spectrum--1256482/#ca1735836

SOUND FORGE

5 answers, most recent on 4/7/2025

RE: Voice to speech suddenly stopped working

@Jimrin I don't know. Maybe you're correct and there is some problem with your subscription. I suggest you contact customer support at infoservice@magix.net for this because we are just users like you and cannot help you with subscription problems.

Music Maker

One answer, on 2/22/2025

Progam is really slow to open and then to open/save projects

Can you please help. Just purchased this and it is so slow open and then to save or open projects, where it is not useable.

SOUND FORGE

3 answers, most recent on 9/16/2025

RE: Pitch Bending and Speed Distortion after closing file "Drunken VO"

Hmmmm....never knew there was such a thing. Are there quick step to post here that I can follow. Oh, I forgot to mention...in EVERY Sound Forge install (new C drive replacement and so forth), it only lets me open the program as an administrator. Not