Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Carama-Pierre Hi, You need to log in, then exit cleanly from Music Maker before going off-line. If the last time crashed out, it won't work. If it crashes when you are off-line, you likely won't be able to log back in. John CB Thanks for the

Audio Cleaning Lab

6 answers, most recent on 5/13/2024

Record button greyed out

I'm installing audio cleaning lab 3.0 on an old Toshiba satellite L745 that I updated to Windows 10. I've installed uninstalled and reinstalled the program multiple times and the record button is still grayed out. I have given permission to the app

Movie Studio

5 answers, most recent on 9/21/2025

RE: Menu Template problems

@jak.willis G'day Jak, I'm using Video Deluxe 2026 here so things could be different (possibly a fixed bug?) but if I right-click on a button and choose "Save in last template", the layout I'm using is put into the Last Templates tab/area. I can

Music Maker

2 answers, most recent on 1/22/2025

RE: software working very slow

@Gunnar-Petersen Slow like freezing multiple seconds after each mouse click? We've found out that you need to disable the text cursor indicator in the Windows accessibility settings to speed things up again. In case it's already disabled, the same

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

I still see Movie Edit Pro listed here. Movie Studio is too "advanced" for my aging brain, and I miss the MEP interface (just don't miss the glitches). @KJS-LES Hi, just to add my bit, most of us here have had Movie studio for a long time, from back

SOUND FORGE

4 answers, most recent on 1/21/2025

RE: SF 17 stopped find third party plugins

Hi Rraud, i have done this several times. Sf sees them when scanning the folders after hitting refresh but they aren't in the fx plugins folder when selected. i'm wondering if this is a convenient bug to enforce upgrading. i'll just switch to

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows

SOUND FORGE

6 answers, most recent on 2/5/2023

RE: [Solved] Export Custom Graphic Fade Presets from SoundForgePro14 to Pro16 Win10

@rraude From the Reg Entries examples you put in the reply above gave me enough info to import all the presets I made in SF Pro 14 into SF Pro 16! :-) This is what I did to make this happen with the info you provided after a little Googling and

ACID

3 answers, most recent on 6/14/2023

RE: [Solved] Loops folder location options and ?'s

@GRB I would put each publisher into a different folder because every publisher does it differently, but all files are basically audio files, usually in WAV file format. There is no way to recognize everything automatically. Magix Soundpool loops

ACID

No answers, created on 5/12/2026

Strange V shape cutting into audio tracks - Acid Pro 11

I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V

SOUND FORGE

One answer, on 9/13/2025

problem registering Sound Forge 9.

I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an

SOUND FORGE

10 answers, most recent on 12/4/2022

[Solved] Sound Forge Pro 16 Suite missing correct SpectraLayers Pro 9 installer

Hey guys, I just bought the upgrade to Sound Forge Pro 16 Suite, and once again you screwed up the installer. It has the old version of SpectraLayers Pro 8 bundled with it, which I already have, NOT the one you have listed, SpectraLayers Pro 9. You

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi Dan. I notice you are running three video tracks. Do they all contain and use the audio in the project? If so I personally find that reducing the amount of buffers but increasing the sampling rates helps with smoothing out playback

Movie Studio

4 answers, most recent on 1/15/2026

Objects in timeline not playing back video but plays back sound

Movie Studio 2024 Platinum I created a 7 Hour and 30 minute timeline. I was intending to export it in smaller chunks, but I was curious to attempt to export it as a whole. Since the export was taking way too long, I canceled the export. I started to

Rescue Your Videotapes!

3 answers, most recent on 1/10/2026

RE: Hi8 Blue Screen

@kevin-c2769 Kev, it will almost certainly be either a cabling issue or digitiser settings issue. Try a Composite cable and then an S-Video cable. If no joy, try it on your TV (Composite connection only probably). In the program "Import" settings,

SOUND FORGE

42 answers, most recent on 5/28/2025

RE: Batch Processor Crashing

You can try to change that behavior in the hidden internal preferences menu Oh cool. Lots of options in there. 'Single instance' did force a single dialogue but it still wouldn't work. Same issues. I didn't get the crash pop up until later when

SOUND FORGE

2 answers, most recent on 5/6/2026

SF Audio Studio 10 won't finish install.

I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a

Movie Studio

3 answers, most recent on 2/16/2025

Stabilising software

Greetings, I'm currently using Mercall Pro V6 within MS2025. I'm started to edit a batch of VHS digitised video that have the date/time stamp in the corner. I usually blank it out or crop and overlay or anything else that's "normally" when

Movie Studio

22 answers, most recent on 7/3/2024

RE: MP4 variable frame rate and a possible "Cure"

@AAProds Al, unfortunately this is only a short video. Some of the ones I've been editing are 10+ minutes with usually only 2 or 3 minutes of yhem usable. When they're cut, the audio goes out of sync a little bit. In most cases it's not noticeable

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

For what it's worth, this is what I suspect is going on: In a comment above, Tom stated that there are support staff - but that staff might have been just Tom. It is possible that for software development and updates he might have been contracting

Movie Studio

30 answers, most recent on 8/9/2024

RE: Copyright Claim

For the record, I had to appeal one of their claims but I did get them to cut it the eff out once I made it clear I'm perfectly willing to assert my legal rights.

Movie Studio

17 answers, most recent on 1/11/2026

Very high RAM usage even with a few slides

Hello, I recently upgraded to Movie Studio 25 from Movie Studio 24 on the same Acer Laptop Swift 3, fitted with 16GB RAM. I am at a loss trying to figure out why my RAM usage is quickly climbing to 93%, with only a few slides on my timeline. I did

SOUND FORGE

4 answers, most recent on 5/14/2025

RE: RMS Level

Welcome to the Magix Sound Forge users community @Glenda-Taylor, I think the 'ACX Export' will adjust the level automatically. I am not sure, but you 'may' have get the RMS level in the ballpark' with volume, normalization, compression and other

Video Pro X

8 answers, most recent on 10/21/2022

[Solved] How get clips in a channel to line up next to each other automaticicly

If you have cut out a lot of small clips in a channel. Is there a way you to bed one after the other automatically? I find it a bit tiring to manually add them one after the other. Is there any way to be able to just select them all, and then go