• Video Pro X

  5 answers, most recent on 3/20/2025

  RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again
  @Former user Hi, sorry you're on the wrong forum, copy n paste your comment on the Vegas Pro forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/ Oh sorry! This was where the link said to go when I tried to re-register my product but had
• SOUND FORGE

  8 answers, most recent on 7/19/2024

  RE: [Wrong length] troubleshooting for Sound forge 17 suite.
  @byeongho-Cho Click on the SUPPORT link at top of this page and then select your product. On the next page scroll down until you can click on Contact Support. Then create your e-mail ticket .
• SOUND FORGE

  2 answers, most recent on 10/5/2024

  RE: No SERIAL NUMBER Came. On Anything anywhere.
  @JKC-Crown Before sending an email to infoservice@magix.net, please check My Account / My Products. Go to: https://www.magix.com/us/support/my-service-center/ (login required) Best wishes, Rob
• SOUND FORGE

  2 answers, most recent on 9/6/2024

  RE: New laptop, need to know how to install my Sound Forge with old SN
  @Rick-Lovett Do you still use an old Sony installer? These no longer work because Sony shut down the registration servers. Visit Magix.com and login with your customer e-mail and password. Download the installer from your registered products. I
• Web Designer

  13 answers, most recent on 9/19/2025

  RE: My Magix account
  @johndm Hi Magix no longer retail Xara products or are agents for Xara products As has been suggest by @SP. you need to contact, by email, Magix at infoservice@magix.net and ask what the situation is with the software update guarantee and
• ACID

  15 answers, most recent on 11/28/2024

  RE: Magix Acud Studio 11 ...problem with the latest update
  If care, see the related post and info here: https://www.magix.info/us/forum/acid-products-in-windows-11-music-studio-11-vs-pro-10-vs-pro-11--1339263/
• Audio Cleaning Lab

  3 answers, most recent on 10/9/2024

  RE: Need serial number
  @keith-k Hi Login to your account at magix.com, account icon top right of the home page, using the email address and password you used to register ACL 3, under My Products you should see the ACL listed and the serial number. John EBForum Moderator
• SOUND FORGE

  12 answers, most recent on 9/23/2025

  RE: Sound Forge Pro 14 Multichannel FLAC Support
  SF 18 product release email proclaims "Comprehensive Multichannel support" - somewhere in all the SF 18 pages I looked at, there was a list that included WAV and 2-3 other file types but still no Save As multi-channel FLAC option. I have thousands
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  @scarlatino Where did you get the library installer from? From your Magix user account? The link to archive.org also mentions that the licenses were transferred from Yellow Tools to Magix: All yellow tools user accounts have been transferred
• Music Maker

  3 answers, most recent on 6/25/2024

  RE: i need help with the music maker MX Installer
  I personally would look into finding a much newer, but outdated a few years, new Music Maker option that is more updated to work in more recent Win 10 versions than a 2012 version would be.... I have seen them lots on google search for Magix
• ACID

  9 answers, most recent on 6/14/2023

  [Solved] ACID Pro 10 vs 11... vs ACID Music Studio 11?
  Hello all, Back from a very mixed experience of going Apple Mac for a handful of years...Now back to Windows 10 with new SSD upgrade to buy time until life affords me ability to get a newer Windows machine. I own and have reinstalled ACID Pro 10 and
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  Hi GRB. No 'sorry' from your side is needed. My 'until now' statement hereabove only means one never has any guarantee for the future 😉.My Magix products really are functioning fine for quite a long time now. My new PC (Core i9, 64GB and 3 TB in
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a long time. I
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  @rickduley HI Rick In addition @ericlnzs recommendation I would also suggest looking at the Verbatim range of USB drives, mine is this one (UK supplier) DVD SL and DL, BluRay and M-Disc and is giving good service. The LG drive supporting only one
• Movie Studio

  7 answers, most recent on 4/18/2023

  RE: [Solved] Very slow rendering on new win 11 gaming PC
  @chuck-hunnicutt Chuck, the three-option version is Movie Studio 2023; the two-option version is Movie Edit Pro. MS 2023 is the later version. You can have two copies running at the same time, so I would suggest that you simply install MS 2023 on
• Off topic

  2 answers, most recent on 1/24/2023

  RE: [Solved] Vegas 365 Pro
  @David-Edwards Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  @Giuseppe-Nelva This problem applies to many softwares and not just video editors. Really it's a Nvidia problem. This thread refers https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/ From me-again's comments near the
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online
• Rescue Your Videotapes!

  7 answers, most recent on 2/6/2024

  RE: MAGIX Video easy doesn't want to recognize my Serial-no.
  @lejla-n You can get the correct installer for your serial number from here: https://www.magix.com/int/support/my-service-center/product-downloads/
• Off topic

  3 answers, most recent on 2/13/2025

  RE: [Closed] MAGIX Installation Manager
  @Joe-Korkowski I'm glad the problem is resolved for you, but please be aware these are NOT the forums for the Magix Vegas range of products. Please read this pinned post and follow its advice for any further questions you may have. This thread will
• SOUND FORGE

  One answer, on 8/5/2024

  Sound forge activation options
  I'm trying to activate a SF 12 serial and in the language options (recognized product drop down) I don't see an English option. However I see "II" but I don't know what that stands for.
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA You can find all registered serial numbers in your customer account at Magix.com. Simply log in with your e-mail and password and then look under 'My Products'. Last month Magix updated their customer support system to a newer one.
• ACID

  3 answers, most recent on 12/14/2022

  [Solved] Error 12037
  I am using Acid Music Studio 7.0. I have been using for years, registered the product years ago. All of a sudden (12/13/22), I am being asked to register the product. When I attempt to register it gives me an Error 12037 message and I am unable to
• Movie Studio

  One answer, on 9/23/2024

  RE: Video delux 2021 premium
  @abul-azad Welcome to the Magix user forums. Please go to your Magix account, log in (possibly using an old email address if that is what you had when you previously registered the product), go to My products, find the listing for VDL Premium 2021