Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Johnhhh Hi . . . . Microsoft smart screen options all off. . . . installation file keeps saying:- An error occured during communication. Please check your internet connection. . . . . If you are using Edge as your browser, try a different browser

Samplitude

One answer, on 7/27/2022

Samplitude 2017

Trying to register Samplitude 2017after installation on windows Vista I get the message "registration failed error 58" what does this mean and how can it be solved? Magix support is unhelpful. The program installed successfully on Windows Vista and

Video Pro X

4 answers, most recent on 9/8/2023

RE: why I can't install Video Pro X 14

@jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or

Movie Studio

4 answers, most recent on 11/20/2022

Path not found error when opening music files

Using Movie Edit Pro Premium 2021, 20.0.1.80 (I lost my 21.x version on the reinstall of the software, but that version had the same issue, hence the reinstall) on Windows 10 Version 21H2 (OS Build 19044.2130). When trying to open supporting a music

Music Maker

4 answers, most recent on 10/5/2022

upgrade ignoring my custom installation directories

After updating to the latest version of Music Maker (version 31.0.1.13) the custom installation was ignored. It set up in the default installation drives and folders. I didn't have much room on the C drive (default install) hence why I aimed to put

Rescue Your Videotapes!

5 answers, most recent on 11/21/2022

RE: Komprimerade inspelningsapp

@Roland-Gustafsson Hi, Hej Kan du lägga upp en skärmdump av programmet och felmeddelandet. Vilket är versionsnumret på Rescue your videoband som finns under Hjälp, Om.... ? Spelas video och ljud upp korrekt i förhandsgranskningsskärmen innan du

Movie Studio

One answer, on 7/4/2022

During setup, error comes up saying setup file is corrupt

The message says Expected File size: 1252975360 Actual File Size: 639002242 I have tried many times to uninstall and reinstall the program and I get the same messages. How do you get ahold of from someone in the support division? $129 is a lot for

Rescue Your Videotapes!

9 answers, most recent on 11/11/2022

RE: Application not opening suddenly. Error code: 59

@Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before

Movie Studio

6 answers, most recent on 7/31/2022

RE: Is Movie Studio 2022 Suite the new Movie Edit Pro Premium 2022 ???????

@nickaz That error message indicates a problem with the actual download, not the installation of the program. Unfortunately, it is not uncommon to see this error! The first thing to check is whether your firewall and antivirus are allowing a full

Movie Studio

5 answers, most recent on 3/7/2023

RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11

@drewmo HI . . . . Lenovo Legion 5 i7-12700 desktop . . . . I hope you mean laptop, - good choice I have one and am very satisfied with it. . . . . I get a crash screen say Abort, Retry or Ignore. None of them do anything . . . . There should be

Movie Studio

2 answers, most recent on 3/15/2023

RE: *.mxv video format playback

@LARRY-EUBANK Hi and welcome to the forum. The .mxv file format is a custom Magix video format so imports natively ie you do not need any external codecs installing, however depending on where you saved the video file, and the version of Windows and

Movie Studio

One answer, on 2/15/2023

RE: Problems when installing the software into a my new PC Windows 11

@Heikki-Tikka Hi . . . . Movie Edit Pro Plus . . . First time install into the new PC not succeed: there was a question about the ID of my computer . . . . Being asked for the Computer ID would suggest that this is an old version of Movie Edit Pro

Movie Studio

2 answers, most recent on 5/18/2023

RE: Cannot open the picturs folder.

@larry-e Hi As @AAProds has commented we need more information - see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a

ACID

27 answers, most recent on 6/22/2024

RE: Acid Pro Updates Info?

Yesterday I downloaded the demo of AP 11, I have AP 7 and AP 10 but I didn't install them on my new laptop I recently bought. And this is Asus TuF Gaming A15 AMD Ryzen 7 7735 HS with Graphics Processor, 32GB, DDR5 Ram, SSD 2TB Adata Legend and

Music Maker

15 answers, most recent on 5/18/2022

RE: Music Maker 0x80000003 mgxasio4_x64.dll

@Leo-SC Hi What is the actual issue you are having and is there an error message ? If there is an error message a screen shot of the error dialog box would help or please quote the error message in full. Are you are using an external USB audio

Movie Studio

6 answers, most recent on 1/2/2023

RE: wajy can't I get technical support from MAGIX??????

@deskmate HI . . . . the conformation emails were blank except for the ticket #'s. . . . I believe that issue has been fixed. Thank you for the Crash Dump log - I have tidied up and removed all the duplicate an unnecessary data from the crash

Photostory

16 answers, most recent on 7/8/2022

RE: I have an MP4 clip inserted in my Photostory which will not play audio

I purchased the 2022 version. There were no error messages las night or when I turned it on. However, I did continue on with my slideshow for about 5 minutes as I thought once I figured out why storyboard did not show up, I could see what was

Video Easy

One answer, on 7/20/2022

dllav32,dll

I am trying to burn my project to dvd but when I select burn I am getting an error regarding dll32av.dll. I have downloaded and extracted the file but I am not sure what I have to do next. I have tried copying the file into program files but nothing

ACID

5 answers, most recent on 9/14/2022

RE: error code -59

thank you that is just what I need. also worth mentioning other programs are able to uninstall. I did try to see if it was all programs or just acid pro 11 but its just acid pro 11 that won't let me so hopefully this will work, as I am fairly sure a

Movie Studio

34 answers, most recent on 11/23/2022

RE: Update Patch to 22.0.3.167

@Marc-Goder Hi Mark. I'm not that good with program error fault finding. I have no idea if anything has changed at that spot in the program or in fact what it is. Have never had that crash before. @emmrecs Hi Jeff. I have no idea why this is

Movie Studio

10 answers, most recent on 5/8/2024

RE: Which Movie Studio or Video Pro X version has these features?

@fbal Hi, Further to what the others said: 3) The direct upload to YT feature was removed from the programs because YT/Google keeps changing their algorithms and after a while, the uploader would not work. In any event, never do this. Always export

Movie Studio

6 answers, most recent on 8/5/2022

Video Deluxe does not import .MOV

My Video Deluxe does not import .MOV. It gives errors. But the program sais it should support this format. Some advised to download: Patch _video_dlx_16_premium_9.0.5.12_NL but I can't find where to get it on the Magix website. So: how can I get my

Video Pro X

27 answers, most recent on 11/18/2024

RE: VPX Feedback Button - Features In Consideration/Planning - Comments

@browj2 Hi John CB Feedback - Development listThanks for confirming that there is nothing under development for both Photostory2025 and Movie Studio2025. I guess the Development of the "track order" option only pertains to VPX. Photostory and Movie

Music Maker

One answer, on 8/14/2023

Updater Stopped Working - (resulting in program crash)

Music Maker 2024version 32.0.1.81st the Error report from Reliability Monitor SourceUpdater SummaryStopped working Date‎8/‎14/‎2023 3:55 PM StatusReport sent DescriptionFaulting Application Path: C:\Program Files\MAGIX\MUSIC