• ACID

  13 answers, most recent on 9/15/2023

  RE: Acid Music Studio 11 download not installing
  Hi, random Greg input/share....related! So I've been away from Magix products for awhile (longer story), but decided to revisit my AMS11 yesterday...these random things are common in my days :) I downloaded my AMS11 and it installed mostly ok at
• Photostory

  One answer, on 5/19/2023

  RE: Will not install
  @thomas-o Hi . . . . Everything went well, I ordered it, downloaded it and have tried three times to install it. . . . . From your previous post in August 2022 you had Photostory 2023 installed, albeit with a graphics card issue, which, as we heard
• Movie Studio

  5 answers, most recent on 9/27/2023

  RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
  @mike_w Hi . . . . tried to import a .mp4 video file into the programme on my desktop PC. This causes MSP to crash straight away (closes without any error message being displayed) . . . . We need more information to help diagnose the issue you are
• Movie Studio

  13 answers, most recent on 9/21/2023

  RE: Trying to make video with songs and Still images
  @Jay-Rouse Hi The computer specification you have given is not sufficient for us to advise you other than in very general terms, which may lead down the wrong path for the issues you are having. Please provide all the computer specification details
• Video Pro X

  2 answers, most recent on 5/6/2023

  [Closed] Installation of Fix
  I am able to download the FIX from the link you provided in the email, but it will not install. I have tried it numerous times and it gives me an error message with no solution except to cancel the installation. Then, i went to try and open up my
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @browj2 Hi John CB Feedback  - Development listThanks for confirming that there is nothing under development for both Photostory2025 and Movie Studio2025. I guess the Development of the "track order" option only pertains to VPX. Photostory and Movie
• Movie Studio

  3 answers, most recent on 5/19/2023

  RE: [Closed] MOVIE STUDIO KEEPS LOOPING ASKING FOR SERIALNUMBER!!!!!!!!
  @Negan315S09 Hi Assuming you are getting the green confirmation tick when you enter the serial number. Try a full restart of the computer - Windows button, Power icon, Restart then turn off the Ransomware/Folder protection features of you Antivirus
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  As it is not clear from what I am reading about Vegas Edit, is would it export in the formats Filmhub would prefer? @doug_mccarron Vegas Edit, Vegas Pro & Vegas Post are all the same base program. the only difference with Pro & Post are few
• Other products

  One answer, on 4/12/2023

  [Closed] my code saying that it is incorrect
  my code says that it is incorrect even though I have a spot open for registration. I just performed a factory reset on my computer and tried to reinstall sony vegas and now the program is saying incorrect code even though I have an open slot on my
• Music Maker

  9 answers, most recent on 6/3/2023

  RE: DELETE
  @CometTails Some other ideas: - try to install all pending Windows updates - disable Smart App Control in the Windows 11 settings. - maybe the Music Maker installation is damaged. Try to uninstall it with a free tool like Revo Uninstaller which also
• Movie Studio

  6 answers, most recent on 7/24/2023

  Program CRASH after hours of proxy creation...
  Hi there, I am having serious issues with the Movie Studio Suite 2023. I have 252 4k video files that I need edit. For this I need Proxys. On about ~90% completed of the 6 hour proxy creation, I have gotten these kind of error messages (pictures
• Video Pro X

  5 answers, most recent on 6/12/2023

  RE: Burning a DVD
  @rdealmeida12 Hi We need more information. . . . . I've checked and the file and directory are there and have the VOB, IFO and BUP files in there . . . . Do you mean the source files or the 'burned disc? Depending on the version of Video Pro X
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  I wrote my update here last night and when I went back to the program it had restarted itself. Used it for a minute and set the ASIO again as it had dropped itself again. Then I changed to browser which had now lost sound all together. Music Maker
• Movie Studio

  18 answers, most recent on 3/19/2024

  RE: Insufficient memory to play the finished project video.
  Hi, This also occurs with the 21.0.1.205 (UDC2 /version of video pro x15 )like this "test version" that I downloaded, logically I didn't test it for export, just like I did with the movie studio version. Steps to test: create a simple project in VMS
• Samplitude

  5 answers, most recent on 10/21/2023

  RE: Cannot install initial add-on software, i.e. vst files
  @SP. Thank you for helping. When I looked for Magix Content and Soundpools in my apps and features (WIN 11), I cannot find it. I only show Magix Samplitude and the Speed Burn apps. @browj2 When I've attempted to re-install the downloadable content,
• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  @johnebaker MAGIX Movie Studio 2024 Suite  21.08.2023  14:52----------------------------------------------------------------------CrashDump 20230821_145206_v23.0.1.180.dmp successfully written Error in module "ntdll.dll" (Load address:
• Audio Cleaning Lab

  14 answers, most recent on 3/31/2023

  RE: Error while writing noise sample file
  This software error makes batch processing completely useless!!! I tried excluding process from antivirus data protection, but no change.From the dates of previous posts, this software error has been ongoing since 2021 at least.It was a mild
• Video Pro X

  5 answers, most recent on 6/12/2023

  RE: Burning a DVD
  @rdealmeida12 Hi Bob Thanks for the burn log info. Assuming the folder C:\Users\Bob\Documents\MAGIX\Video_Pro_X4\Disc Images\DVD Image 2023-06-10 containing the VOB, IFO and BUP files, is there then the cause of the failure is either: You Antivirus
• ACID

  One answer, on 2/25/2023

  Error re-installing Acid 9.0
  I was getting an error when trying to open Acid 9.0 on my Windows PC. I un-installed the program and tried to re-install it but I keep getting this error. Any thoughts on what is going on and how to fix it?
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi . . . . In a nutshell, I need a high quality video format I can create from all these jpg images encoded in yuv442p preserving the original image data as much as possible - that video pro x16 can actually import correctly.  . . .
• Photostory

  2 answers, most recent on 12/4/2023

  RE: Magix photostory deluxe 2023.
  @Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A
• Movie Studio

  10 answers, most recent on 5/8/2024

  RE: Which Movie Studio or Video Pro X version has these features?
  @fbal Hi, Further to what the others said: 3) The direct upload to YT feature was removed from the programs because YT/Google keeps changing their algorithms and after a while, the uploader would not work. In any event, never do this. Always export
• Video Pro X

  27 answers, most recent on 11/18/2024

  VPX Feedback Button - Features In Consideration/Planning - Comments
  Hi, In VPX16, there is a new button at the right of the top menu - Feedback. Clicking on this opens the following in the Media Pool MAGIX Hub: You can expand these to see details: The only feedback that you can give is clicking on the thumbs up
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  thanks all: let me try to show some shots, explain the Issue, as this came about recently while all worked perfectly fine.   1 each new start up, you can simply go to File-export movie-Mpeg-4, and render empty timeline. the Error processing CPU