johnebaker wrote on 8/26/2023, 1:09 AM


Hi and welcome to the forum.

There are many experienced users of the program here who can help with any issues you have or 'how to' questions..

See this topic in case of technical difficulties for what is required, before posting.

To help diagnose any issue(s) you are having providing some detailed information is essential, as we cannot see what is happening on your computer screen, ie:

  • What will not work, please be specific rather than a generalised comment.
  • Are you getting any error messages, if so then please quote them in full or provide screen shots.
  • Are the graphics card/integrated GPU drivers up to date?
  • In the case the issue is with video, a screen shot of the Program settings, Device options tab  would help.

Should you wish to post examples of your creations, there is a separate Media section of the forum specifically for this - the link is at the top of the page.


John EB
Forum Moderator

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Maryse-Colas wrote on 11/27/2023, 9:28 AM

Mon fauteuil Magix est en votre possession pour réparation. Je souhaiterais savoir où en est cette réparation. Merci

emmrecs wrote on 11/27/2023, 10:07 AM


Ceci est le forum des utilisateurs des produits Magix Vidéo, Audio, Photographie et Conception Graphique. L'entreprise ne fabrique pas de chaises, désolé !

Vous devez poser votre question sur le forum correspondant au fabricant de votre chaise.

Modérateur du forum

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam