• SOUND FORGE

  7 answers, most recent on 1/15/2024

  RE: New License Purchase For Sound Forge Pro 17
  Hi @Jamil-Taylor, when Sound Forge is installed, the installer files are 'unpacked' from the 'Installation Manager' and placed in C:\Users--USER NAME--\Documents\MAGIX downloads". The actual installation starts automatically as the files are being
• Movie Studio

  One answer, on 7/20/2023

  RE: i have 30$ coming from magix and i dont know how to cancel it
  @Savannah-Doucet Your post doesn’t really tell us very much but must assume you want to cancel a contract you currently have for software. If that is correct please read
• Audio Cleaning Lab

  One answer, on 2/14/2024

  Re installing Cleaning Lab 2013
  For the last 10 years or so, I have been using Audio Cleaning Lab 2013 with an old Windows XP computer. Everything as worked great. However recently I wanted to clean out my c drive, and therefore I wiped clean my c drive and reinstalled my Windows
• ACID

  5 answers, most recent on 8/21/2023

  RE: ACTIVATION
  GREAT. SO, THAT MEANS I AM RESPONDING IN THE WRONG PLACE. THAT NOBODY FROM MAGIX IS MONITORING THIS AND I AM LEFT IN HELL OVER THIS. TOO LATE OBVIOUSLY. MAGIX - ARE YOU THERE? HELLO! HELP YOUR CUSTOMER! FIX YOUR WEBSITE TO MAKE IT USER FRIENDLY TO
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  @Gabriel-Habermann If it helps, here's the email that I sent to Magix and Loudly, as per John's advice. I did receive a reply from Magix that they're forwarding it to "the appropriate department" which I'd assume means Legal."Good afternoon, I am
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Here is my Computer Spec Computer Profile Summary Computer Name: DESKTOP-N9NF9I3 (in WORKGROUP) Profile Date: 09 November 2025 20:56:31 Windows Logon: User Personal Home Use Only Operating System Windows 10 Professional (x64) Version 22H2 (build
• Off topic

  3 answers, most recent on 11/19/2023

  RE: change email
  @Y2Ne1 Simply go to your Magix account, log in using the "wrong" email address and go to User Data and change your registered email address to the correct one. If you have previously registered products to the wrong address, making this change
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley That's curious. I have sent similar links to numerous other forums and everyone has been able to access the files. I don't know what to do about that. I suspect that that is because all your other contacts are logged in to their Microsoft
• SOUND FORGE

  16 answers, most recent on 8/9/2023

  RE: Sound Forge 17 S# not working for POST 365 acc.
  @Salvador-Pelaez Try the following. Visit https://www.magix.com/int/support/my-service-center/product-downloads/ and enter your SF 365 serial number. Then download and install it. This site should give you the correct installer. You might have
• ACID

  16 answers, most recent on 12/5/2023

  RE: Missing sound bank for ACID music studio 10.0.
  @Andeje When you reinstalled the program did you also activate it via your Magix account? I ask because a reinstallation will almost certainly be seen by the Magix servers as a "new" installation. Without such registration/activation it is highly
• Web Designer

  One answer, on 11/17/2023

  RE: SSL Certificate
  @Marcel-Zeestraten HI . . . . What do I need to do to publish my website with an SSL certificate? Can it be done with Xara-online, or do I need to find a different hosting service . . . . SSL certification is the responsibility of the hosting
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  Hi @Kev38, If the above mentioned reset does not resolve the behavior, Uninstall using a third-party uninstaller like 'Revo Uninstall' that can remove the left-over registry entries and other pertinent data the OS uninstall leaves behind, which can
• SOUND FORGE

  15 answers, most recent on 7/2/2023

  RE: Sound Force 17
  sound forge gives me this problem. Confirm the email address you use is the one you used when it was initially registered/activated. Your Sound Forge serial code and the email address your registered wth Magix are paired.. The email address you use
• Movie Studio

  32 answers, most recent on 7/29/2024

  RE: Deinterlacing-How does Magix do it?
  My 1080 PAL AVCHD camera shoots interlaced as did my previous SD tape camera so I've years of experience with it. @CubeAce Interpolation is the creation of two separate frames from the two fields of an interlaced frame by estimating what should be
• SOUND FORGE

  18 answers, most recent on 7/5/2023

  RE: Stop Sound Forge Audio Studio 14 from scanning for Plugins
  Every time I open the program, if I am connected to the internet, I get the following message: Hi @Endre-Nagy, This has been commented on and solved few times.search this forum.. (Find) "Update Notifier" Basically, just uninstall the "Update
• SOUND FORGE

  18 answers, most recent on 11/15/2023

  RE: Upgrade price for Sound Forge 16 Suite to version, purchased lat month
  Hi, SP, that makes sense. I go back to the old days of both Sony Sound Forge and Magix. I had Magix Audio Cleaning Lab and used to be able to call a phone number in Miami, Florida, to get support and the email response time was also much better. I
• SOUND FORGE

  One answer, on 1/15/2024

  RE: Cant get activation code
  @Marvin-Ross Welcome to the Magix user to user forums. SF9 was one of the last versions produced by Sony. So your software is attempting to contact the Sony registration server, which has long been turned off. You need to log into your Magix account
• ACID

  5 answers, most recent on 8/21/2023

  ACTIVATION
  AS YOU CAN SEE FROM THE SCREENSHOT, I HAVE 1-MORE AVAILABLE ACTIVATION. I BOUGHT A NEW 2ND COMPUTER AND IT WON'T LET ME INSTALL AND ACTIVATE THE SOFTWARE. THIS IS THE 2ND PRODUCT. SAME PROBLEM WITH SOUND FORGE. I'M SITTING HERE WITH A BRAND NEW
• Video Pro X

  4 answers, most recent on 5/23/2024

  RE: Purchased Magix Store audio (ogg) files not found
  Thanks for that info as I just found out a few minutes ago when I wrote the post and took a screenshot that all that time it took it allowed me this time to load up all the store files. Good info on the mxcogg file format I was thinking why on earth
• Music Maker

  8 answers, most recent on 6/20/2023

  RE: Licensing Catooh/MMJ Styles
  @clency-easterling You go to Producerplanet.com and buy the commercial license once for every Soundpool you used in your songs. After that, you can release your songs on streaming services, in YouTube videos with ads, sell them on CDs or vinyl or
• Xara Designer Pro

  10 answers, most recent on 4/13/2023

  RE: Upgrade
  @Mark-Klapheke Hi, Please reread what was said and what I said. You have taken it out of context. Did you ever have a version of Xara DPX that was version 11 or earlier? My reply was to the previous post in which Carlton-Munday said that "Under the
• SOUND FORGE

  4 answers, most recent on 8/22/2023

  RE: Refund for Sound Forge 17
  You can email Magix customer service directly but you would still have to wait.sales@magix.net ..or.. infoservice@magix.net . I do not think you would get an 'official' support ticket though.Requesting a support ticket is somewhat confusing.. but
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Leonard-Pennock It may or may not be worth mentioning when checking "My Products", it says I registered Musicmaker (29) on 3/1/2023. There is no product key or download link at this location, but there is for the other products I have. Music Maker
• SOUND FORGE

  18 answers, most recent on 7/5/2023

  RE: Stop Sound Forge Audio Studio 14 from scanning for Plugins
  Every time I open the program, if I am connected to the internet, I get the following message: Hi @Endre-Nagy, This has been commented on and solved few times.search this forum.. (Find) "Update Notifier" Basically, just uninstall the "Update