• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  @rickduley the error log says that the disc is not empty or not writable. There is also often this error: ThumbnailCache::GetThumbnailFromFile: invalid filetype 208 J:\Movie Archive\Attenborough 99\Attenborough 99.MVP Maybe it has something to do
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  Hi @Randy-Young and welcome to the Magix Sound Forge users community.Are you referring to Sound Forge Pro? I have not seen a MP3 'Save' or 'Save as' dialog like that based on your screen shot. Here is how my MP3 encoder window appears in SFP-18, Win
• Music Maker

  20 answers, most recent on 4/5/2026

  Music Maker 2026 Frozen at SetViews during startup
  Hi, When I installed Music Maker 2026 Premium a while back, it worked fine. I kept 2025 as well as that is now allowed. It also kept working. A few weeks ago when I started it up, I go the -59 error. The remedy as instructed by Magix: Uninstall the
• Movie Studio

  8 answers, most recent on 6/6/2024

  RE: [Solved] Imported videos have sound but all frames are black
  @Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Welcome to the Magix user to user forums. I don't use Magix web software or the hosting service you name but there are a couple of questions whose answers might help to solve this problem for you! First, how much time has passed
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Rick, thanks for all that. I had toggled F and also tried \ to centre the play head, but to no avail. I haven't tried F6, but at one point, I zoomed out from the wave form and could definitely see which part of the audio file was playing and the
• Music Maker

  3 answers, most recent on 9/30/2024

  RE: Feature queued for download forever
  @Gunter-Seydack Welcome to the Magix users forums. What is showing under the "Downloads" tab in the main screen of MM? JeffForum Moderator
• Music Maker

  17 answers, most recent on 5/29/2024

  RE: Music Maker just locks up & becomes un-responsive
  @mongoose666 Magix technical support isn't active here and doesn't read the topics here. This is just a user forum where users like us help each other to solve questions and problems. If you want to contact technical support open a support ticket.
• Music Maker

  2 answers, most recent on 7/17/2023

  [Solved] Pitch adjustment in the sound bar
  Hi Guys, I just updated to 2014 and the little drop down arrow that used to appear in the top sound bar which designated/showed what chord you had dragged in has gone. The arrow allowed you to change from a major to minor chord. According to the
• SOUND FORGE

  One answer, on 3/18/2025

  RE: i want it
  @mz-z Welcome to the Magix users forums. Simple answer to your request: buy it! I've answered your post literally but please be aware that your continuing membership of these forums is dependent on you following all the Community rules, as found in
• Xara Designer Pro

  7 answers, most recent on 5/25/2025

  RE: Unable to disable all pages from "Auto-generating canonical URLs"
  @SP. I honestly don't know. I've never used or been a member there but do know that other posters here sometimes refer users there. But it seems, from that linked page, that registration is not possible and FAQ and Quick Links links do not work! I
• Off topic

  4 answers, most recent on 4/9/2025

  RE: [Closed] Serial number usage after restarting
  @Talmadge-Miller How did you clear your computer data? By completely reinstalling Windows and deleting everything? Or did you just reset Windows to an earlier state? If you only reset it, maybe it helps if you uninstall the software, and then
• Music Maker

  8 answers, most recent on 10/6/2024

  RE: VST Plug-in Editor
  @dmstar1956 Hello, ....It would be nice if Magix updated their user guide to reflect such changes.... Magix Music Maker 2022 edition is no longer supported and for that reason the user manual will no longer be updated. You can upgrade Magix Music
• Movie Studio

  One answer, on 7/27/2025

  RE: issue with loading purchase
  @Jerry-White Welcome to the Magix users forums. Unfortunately your first post here is very much lacking in detail! Please tell us at which step in the installation process the failure occurs. Assuming you have downloaded the initial file, which is
• Video Pro X

  5 answers, most recent on 5/22/2025

  RE: Upgrading from Movie Edit Pro to Video Pro X (16)
  @Operaman Hi To add to @browj2 and @Reyfox comments. For completeness, once you have downloaded items using the Magix Hub tab, they are accessed from the Magix Hub shortcut as shown below, this has caught out several users. John EBForum Moderator
• SOUND FORGE

  5 answers, most recent on 10/13/2024

  RE: need offline installer for sound forge pro 18
  @TheFlinx The files are stored under C:\Users\YourWindowsUsername\Documents\Magix Downloads\Installationsmanager But you need an online connection to unlock the software, there is no offline activation for Sound Forge.
• Movie Studio

  5 answers, most recent on 7/29/2024

  RE: Cant open my program
  @David-Bartholomew Hi What was the solution, it may help other users? John EB
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii @SP. wrote: "maybe they don't completely adhere to the VST standard." Unfortunately, they are rather infamous for precisely this! Not too long ago Adobe raised an issue with Waves because what was then the latest release of various plugins
• ACID

  One answer, on 6/19/2023

  [Solved] ACID Pro Development and stability
  Can the Magix Team give an honest insight into the development and future release plans for ACID Pro? It looks like v11 was release about a year ago now. I understand with the world economy and other worldly pandemic-problems and such that things
• ACID

  12 answers, most recent on 1/31/2025

  RE: Loops and songs and error message
  @Harold-Brush @emmrecs Hello welcome The loops will be stored under C:\Users\Public\Documents\MAGIX\Common\Loop Collections See here Forum Moderator Stephen
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Bruce-Henderson Hi . . . . This is my first experience of using the forum so was unaware that I was “hijacking” another’s thread.  ... So get off my case moderator ! . . . . It is part of a Moderator's role to ensure that a users forum topic does
• SOUND FORGE

  One answer, on 9/3/2025

  RE: VU meter when recording
  Welcome to the Magix Sound Forge users community @Fred-Parker To view the record level meter: View> Record Options"It is a separate window from the playback meters "If you wish to view the record levels before recording (aka, rolling tape) enable
• Movie Studio

  One answer, on 11/29/2025

  RE: Remove second e-mail address & Activation, create a single Email?
  @Richard-Lentz You can't activate it on another account. Only the support can remove a license from your account and transfer it to another account. You can try to contact support via infoservice@magix.net or the SUPPORT link at the top of this