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  • Audio Cleaning Lab
    6 answers, most recent on 3/8/2024
    RE: ID3 Editor will not even start. How do I fix this?
    @Joseph-Boor Hi, To avoid confusion, always indicate the full name of the program. There is no product called ID3 Editor and there are 3 programs that start with the name Sound Forge. The current version of Sound Forge Audio Cleaning Lab 4 is
  • Video Pro X
    One answer, on 3/25/2024
    [Closed] registration issue
    I purchased Vegas Pro 20 in 2022 and I want to use it on my new computer and says I need to get an activation code.But when I try to get the code from My Account it says I am not fully registered so I cannot see any tabs to proceed.Is there any way
  • Movie Studio
    6 answers, most recent on 12/17/2024
    RE: Computer ID#
    @Daniel-Kosmatka You can only get a Computer ID from very old Magix software, which came out before 2013.
  • Movie Studio
    14 answers, most recent on 6/16/2024
    RE: Movie Studio will not display video but does play audio
    Every movie app on my computer will display my videos (mts  mp4  mov) except Movie Studio 2022 and 2024. Video card is NVIDIA  Quadro K4200 Windows 11 XEON 2135 CPUs 64GB memory I have exactly the same problem with my MAGIX Movie Edit Pro 2016
  • Movie Studio
    One answer, on 10/31/2023
    RE: cannot activate software keeps asking for computer id
    @George-Koutsoubos Hi Is this a new installation and which program - full name and version and Windows version is on the PC ? The Computer ID is for older versions of Movie Studio/Movie Edit Pro and would not normally be used for program activation
  • Music Maker
    12 answers, most recent on 4/18/2024
    RE: Music Maker update 32.1.0.13
    @Aubrey-Dallas Computer ID is only for offline activation of old Magix apps released before 2014 (yes, 10 years ago). This won't work with modern apps. If you have a serial number, you can simply register the software via the registration option in
  • Audio Cleaning Lab
    No answers, created on 9/12/2023
    Batch Processing .WMA to .MP3 the ID3 meta data did not transfer?
    I did Batch Processing to convert .WMA files to .MP3 files using Audio Cleaning Lab 4 and the ID3 meta data did not transfer? My computer is a Windows 10 professional machine. Should the ID3 data transfer?
  • SOUND FORGE
    42 answers, most recent on 5/28/2025
    RE: Batch Processor Crashing
    @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer
  • Movie Studio
    22 answers, most recent on 10/11/2025
    RE: Serial Number Problem with Video Deluxe2026 Trial
    @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
  • Rescue Your Videotapes!
    4 answers, most recent on 1/9/2024
    RE: Cannot activate the Video Saver! (2023) software
    @VLADIMIR_BC, @CubeAce Hi . . . . AMD is not mentioned in the system specs anywhere . . . . The software is not particularly demanding on hardware performance, unlike for example Movie Studio or Video Pro X, and should work on the AMD Thinkpad with
  • Movie Studio
    6 answers, most recent on 12/17/2024
    RE: Computer ID#
    @Daniel-Kosmatka Hi Is this a new installation and which program - full name and version - are you trying to login into? Can you post a screenshot of the error message you are getting. As @CubeAce has commented, the Computer ID is for older versions
  • Video Pro X
    32 answers, most recent on 1/18/2025
    "Missing" audio in VPX16
    (The thread title is deliberately cryptic!) but I wanted to seek the wisdom of fellow-users of this software about a very strange problem! I recently needed to digitise, for a client, a VHS tape. Following the demise of my computer which included a
  • Audio Cleaning Lab
    One answer, on 5/1/2024
    RE: Where do I find the computerID required to reinstall a product?
    @Peter-Forsyth Hi . . . . being asked to provide a computr ID . . . . The computerID is a unique number generated by the program, however this should not be necessary when activating online from within the program If you are trying to do a manual
  • Movie Studio
    One answer, on 2/8/2024
    RE: Tried to buy a Codec got a Code but it doesn't work
    @Fergal1 Hi . . . . It looked for a computer ID . . . . There are 2 potential causes: If you still have both MEP 2015 and 2021 installed on the computer - attempting to activate the codec in wrong version?  Not copy and pasting the whole code,
  • Audio Cleaning Lab
    13 answers, most recent on 2/27/2025
    RE: Problems Installing Sound Forge Audio Cleaning Lab4
    Tried the Event viewer and this is the result. Log Name:      ApplicationSource:        MsiInstallerDate:          21/02/2025 17:10:23Event ID:      10005Task Category: NoneLevel:         ErrorKeywords:      ClassicUser:        
  • Music Maker
    13 answers, most recent on 6/17/2023
    computer id*
    im still trying to activate and now its asking for my (Computer ID* ) WHAT DOES THAT MEAN
  • ACID
    6 answers, most recent on 4/22/2024
    RE: Crashes every five minutes literally
    @Brandon-Montoya Hi . . . . I'm on a brand new notebook . . . . We need more information on the Asus Notebook: Computer specification, Windows version and the Acid version number, see this topic for what is required, and please quote processor and
  • Movie Studio
    One answer, on 2/8/2024
    Tried to buy a Codec got a Code but it doesn't work
    Tried to edit an iPhone 14 video. It demanded I purchase a Codec to Continue HVEC Codec. It looked for a computer ID. I used the number in the last purchase of the Software Magix Edit Pro Plus. It didn't accept it. It skipped on to credit card
  • Music Maker
    13 answers, most recent on 6/17/2023
    RE: computer id*
    @Richard-Ives Why do you need the Computer ID? Maybe I wrote it in a way that can be misunderstood. You don't get a Computer ID from Magix software which was released after the introduction of the P3 serial numbers. I believe this was back in 2014.
  • SOUND FORGE
    53 answers, most recent on 10/29/2024
    RE: SOUND FORGE Audio Studio 16 – Feedback Thread
    @Robert-Seitz Computer ID is generated inside old Magix software that was released before 2014. This isn't possible with new software. You can try to temporarily disable your firewall or Windows Defender. Maybe it works. Windows 7 is out of consumer
  • Music Maker
    4 answers, most recent on 3/6/2024
    RE: computer id wont work so i can get activation code please help
    @Aubrey-Dallas Welcome to the Magix user to user forums. A "Computer ID" is required ONLY if the computer itself is not connected to the internet during registration of the software. It cannot be created or discovered by the user. So, please tell us
  • SOUND FORGE
    53 answers, most recent on 10/29/2024
    RE: SOUND FORGE Audio Studio 16 – Feedback Thread
    Trying to activate SF16 on Gateway notebook with win 7. All is fine except online reg fails says server busy or network issue which is NOT the case. Tried creating activation code online, will not accept my computer ID and I have checked and double
  • Off topic
    One answer, on 11/27/2023
    RE: [Closed] What is computerID?
    @DALALALA Welcome to the Magix user to user forums. I suspect this issue is linked to the problems in your other post. If so, as @SP. asked there, where did you purchase Acid Music Studio? The requirement for a Computer ID strongly suggests you are
  • Movie Studio
    13 answers, most recent on 7/4/2024
    RE: Registration/Activation Problems
    THEY'RE BAAAAACK!I have Magix Video Pro X16. (It was a problem in X15 too.) I drag an MP4 video or the AVI file (below) and I get the dialog "MAGIX Video Pro X16 The program needs access to a file with MPEG-4-Codec. For copyright reasons, activation
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