• SOUND FORGE

  4 answers, most recent on 4/11/2025

  [Solved] Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
  I just upgraded to Audio Studio 17, installed it successfully, but it will not open on my Windows 11 Pro machine. I also installed it on my Win 11 Home laptop, and it opens and works with no problems.. Am I missing something needed to make it work
• Samplitude

  3 answers, most recent on 5/12/2026

  RE: Samplitude and Music Maker same VST Instruments?
  I'm looking for the last (MAGIX) version of Samplitude Music STUDIO before going over to BorisFX!!!! Can anyone help?
• Movie Studio

  3 answers, most recent on 5/10/2026

  RE: Object Color
  Oh wow! I guess I never deselected the object. Thank you so much John (and John). This helps a lot.
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Music Maker

  4 answers, most recent on 5/27/2026

  [Solved] Unable to Access Loops Despite Having a Yearly Subscription
  I had a monthly subscription for unlimited loops for years, but a few months ago I purchased Music Maker 2026 Premium, which comes with unlimited loops for a year. I downloaded the 2026 version (I had been using the 2024 version), and entered the
• Movie Studio

  7 answers, most recent on 9/8/2024

  [Solved] Install issues
  Any help would be greatly appreciated. Thanks, Jim
• Movie Studio

  35 answers, most recent on 5/7/2025

  [Solved] Is there a way to increase the cache?
  The software is the latest upgrade to Movie Studio. PC specifications are: Stormforce Onyx Ryzen 5 4500 CPU. 32 gb sd4 RAM. Ryzen RX7600 GPU (8gb). The programme is inclined to freeze so I'm guessing it might be the cache. The setting is for TVHD.
• ACID

  2 answers, most recent on 9/5/2024

  [Solved] Upgrade Help
  I have acid pro 10 and want to upgrade to acid pro 11. Would I have to purchase a whole acid pro 11 as a whole or just as an upgrade ?
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  [Solved] Can't start free trial, installer just links to dead URL
  I've loved my old disc copy of Audio Cleaning Lab for years, but a new computer means a new install.So I'm trying to start the free trial of the current version - at least, I THINK it's the current version, it's the one I found when I googled Audio
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X Just to let you know, @Tom_Sp was able to help me out behind the scenes and Magix support solved my problem. Thank you also for helping me reach someone who could offer me support. I hope the users in this topic also get their cases
• Video Pro X

  2 answers, most recent on 10/25/2024

  [Solved] Latest / Current Version of Pro X 13?
  Is 19.02.155 (UDP3) the latest version, or should I download the full program from the Download Center and reinstall? When I select "Help...Update online" via my current version nothing happens. Thanks!
• Music Maker

  4 answers, most recent on 11/16/2024

  RE: [Solved] I'm new to Magic Music Maker 24, anyone have any tips?
  Hi, Welcome. I hope that you enjoy the program. Here are some tips to help understand things: John CB
• Movie Studio

  2 answers, most recent on 4/12/2025

  [Solved] Setting Markers
  I'm trying to understand using Markers in Movie Studio Suite 2024. I have a short film that I want to score using various audio objects. In order to aid my in compositional process, I have added a timecode track (Template/Movie Time) for reference.
• Photostory

  5 answers, most recent on 2/15/2025

  [Solved] Using /whizzard
  Can I use the whizzard with my own music - not that included in the whizzard? Also, how can I remove the pop up ad from Magix which downloaded itself over a month ago and won't go away. I've emailed help email but not received a reply. Grateful for
• SOUND FORGE

  2 answers, most recent on 12/24/2025

  [Solved] SF10 Activation
  Bonjour, Je n'arrive plus à activer les logiciels initialement éditer par Sony Media Software (Sound Forge 10, CD Architect etc). J'utilise bien mes numéros de série enregistrés et les installateurs de mon compte Magix . Est ce les serveurs qui
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  Thank you for your response, however none of these solutions helped.
• Video Pro X

  6 answers, most recent on 8/16/2024

  [Solved] split large file into two parts
    Please can someone help, i have a large 19GB video and audio of of over 2hour 15min, i need to put this into two part, how do i do this under save or render. i have tried to save it but it keep the original 19gb file. this is a show part one and
• Music Maker

  2 answers, most recent on 2/20/2025

  [Solved] Problems with Loopbar in Projekt
  Hi,Iam using Musikmaker 2025 Premium.I have a really nasty bug in my actual project... i cant use the Loopbar anymore and also because of that playing from a set startpoint its doing something playing but not from that point....I need some help to
• Other products

  One answer, on 10/20/2024

  RE: [Solved] Please expand your products for wider use!
  @Ivo-Andreev Hi This is a user to user forum provided by Magix for users of their software to help each other, so it is unlikely that your comment will be seen here. This topic will be closed. John EBForum Moderator
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: [Solved] Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @All Hey, everyone: I want to thank you all for trying to help me. Today, I uninstalled MovieStudio 2025 for the 5 time. This time I used REVO uninstaller with the Advanced Settings. I also started uninstalling all the MStudio parts first and the
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  Jeff, many thanks for your help, my "forge" software has now activated
• Photostory

  3 answers, most recent on 11/6/2024

  RE: [Solved] Cannot see Photostory Wizard
  @DannyP I'm currently running PS2025, but I don't think it is any different to PS2023 in this regard. The Wizards are to be found under the Edit menu>Wizards>Slideshow maker, shortcut W. Does that help? JeffForum Moderator
• Movie Studio

  5 answers, most recent on 11/24/2024

  [Solved] MS 2025 Can not install extra content
  New install Movie Studio 2025 Platinum, Win10. After selecting Help menu/Install Extra ContentUnable to select the tick boxes in the pop-up UI. Clicking does not work. just makes 'bong' sounds tried logging out and logging back in with desktop Admin
• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC