• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: [Solved] Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @All Hey, everyone: I want to thank you all for trying to help me. Today, I uninstalled MovieStudio 2025 for the 5 time. This time I used REVO uninstaller with the Advanced Settings. I also started uninstalling all the MStudio parts first and the
• Music Maker

  One answer, on 2/16/2025

  [Solved] MIDI Editor Problems
  I was about to make a little project. But, my midi editor was acting weird. The editor was supposed to be in a window, like my google chrome. But now, the editor is somehow at the bottom of the instrument collection where my beatbox is. Every time I
• SOUND FORGE

  4 answers, most recent on 10/30/2024

  RE: [Solved] SF 17 AS does not open after installation
  @whatUneed Try the following: I think the DLL file can be found in the directory C:\Program Flies\Common Files\MAGIX Services\System\ Rename the file to something different, restart the computer (please select the Restart option and not the Shut
• Off topic

  One answer, on 6/19/2024

  RE: [Solved] My Trial products
  @xeniosi You should contact customer support at infoservice@magix.net and ask them for help. This is only a user forum and we are all users like you and no Magix staff is active here.
• SOUND FORGE

  4 answers, most recent on 11/30/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  Thanks. I reset my preferences and the 32 bit option works now. I appreciate the help.
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: [Solved] Is there a way to increase the cache?
  Hi Gid, I have done an entirely fresh install. I cleared the cache and emptied the temp folder. Apparently the recommendation is to remove previous versions first. So I need not have installed the 24 version on the new PC first. I also turned off
• Movie Studio

  3 answers, most recent on 7/10/2024

  [Solved] What is the best setting for magix 2025 voice over
  What are the best settings to use for doing a voice over on the new 2025 magix? Should I be using DAT? or CD audio. Any information would be helpful to me.
• ACID

  12 answers, most recent on 9/7/2024

  RE: [Solved] ACID 11 Quits responding.
  I have switched the audio driver to another one (windows classic wave driver)and no crashes. I updated the driver on my 2i2 and no crashes. it seems the problem was my out dated driver.   Thank you SO much for your help over the past 24 hours!
• Movie Studio

  4 answers, most recent on 9/14/2025

  [Solved] Error while downloading covers from the store ...
  My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
• Photostory

  2 answers, most recent on 12/25/2024

  [Solved] How to get Photostory to use my updated images?
  Hi when I load a project, it uses photos that are no longer in any folders for photostory. I keep having to replace them with new ones. Filename is the same, I just have made edits that do not load? Is there a cache anywhere I can delete. ALso tried
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  Nope. doesn't help. but thanks. I have sent a help request to MAGIX. I just have to wait like 4 days till they respond. :-(
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: [Solved] Sound Forge 17 not loading on Windows 11
  Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
• Music Maker

  2 answers, most recent on 7/9/2024

  RE: [Solved] downloaded fine but instillation not progressing in progress box
  thank you SP. for some strange reason, after a restart which i just did as i was having trouble with another program, it's now gone from this stage and installing fine. thank you so much for your help thou. Respect  
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  [Solved] Sound forge won't load
  Hi all, I recently bought Sound Forge 17 after getting a new laptop, as I was unable to reinstall Sound Forge 10. The installation completed without any issues, but when I try to open Sound Forge the splash screen appears and then disappears at the
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  [Solved] importing a stereo mp3 file into both tracks seprately
  After using an older version of Sony Sound Forge 7.0, which was beautifully intuitive, I'm trying to figure out the new Sound Forge Audio Cleaning Lab 4 program. For starters, I still have the old Sony Sound Forge program, with which I've made
• Movie Studio

  One answer, on 11/26/2025

  [Closed] Error Code: -14
  Up until monday of last week Vegas pro 22 was working absolutely fine. Now it wants me to activate my software on boot up, but then gives me an error code. I have now tried to update to Vegas Pro 23, and still the same thing. I have emailed, but
• Movie Studio

  5 answers, most recent on 6/7/2024

  [Solved] movie studio 2023 suite - support for intel arc a770
  will version 2023 or 2024 work with this graphic card or am i better with nvidia rtx 4060/4070 (price range) any help appreciated
• Music Maker

  6 answers, most recent on 9/16/2024

  [Solved] Bilateral music
  Has anyone tried bilateral music using MusicMaker? I haven't tried it yet, but am thinking in my mind how would that be possible to do?   Anyone tried this and if possible, give tips on how to create it? It may be so simple that I am overthinking
• Movie Studio

  3 answers, most recent on 11/28/2025

  RE: Hi I am new to Magix
  Welcome to the family! There is a wealth of knowledge here in this forum. Plenty of helpful people!
• Movie Studio

  7 answers, most recent on 10/4/2024

  [Solved] How do I get picture-in-picture for two videos one below the other
  I just got Movie Studio 2025 Platinum. I have tried and tried and can't figure out how to have a split screen of two videos one below the other, running simultaneously. HELP!!!!! Need to vent: Seriously, the older version was intuitive. Not this
• SOUND FORGE

  4 answers, most recent on 7/14/2025

  RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper
  @Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want
• Music Maker

  3 answers, most recent on 4/10/2025

  [Solved] I cannot produce a sound with VST instruments
  I've just bought Music Maker and am struggling with VSTi instruments. If I activate any VSTi instrument I can only hear it if I hit play on the screen but I cannot use the on screen piano keyboard. If I use record, the on screen keyboard records the
• ACID

  3 answers, most recent on 4/12/2024

  [Solved] location of loops
  I just installed Acid Music Studio 11 and downloaded the loops and instruments. Now I can't find where the loops have been saved to. Can anyone help me figure that out? Thanks
• Photostory

  3 answers, most recent on 5/16/2024

  RE: [Solved] Decorations in Photostory Easy v2
  @bstoker Which was the "earlier" version you had? Have you checked whether there is an option to download any additional features etc., under any of the menu headings, often the Help menu? JeffForum Moderator