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  • Photostory
    No answers, created on 11/6/2024
    vastlopen programma 2025
    Hallo, probleem maar eigenlijk klacht !! ik ben ervaren Magix gebruiker, heb in verleden meermaals gehad dat programma vastloopt, dacht dit dit door oudere pc kwam te weinig intern geheugen. Heb nu nieuwe pc, met videokaard met 8 gb en 12 gb intern
  • Photostory
    5 answers, most recent on 9/24/2025
    RE: Slideshow glitches
    @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but
  • Music Maker
    16 answers, most recent on 2/18/2024
    RE: [Solved] MM2019 Prem unable to log into store
    @Dustin09 Please make sure you download and install all additional features from the internal Download tab inside Music Maker. Maybe the "More Tracks & Formats" feature wasn't installed yet. Looks like the more tracks and formats requires
  • SOUND FORGE
    17 answers, most recent on 9/23/2024
    RE: MP3
    @Tim-McAlpine, try another audio playback device type in "Options> Preferences> Audio"Win Classic Wave and Sound Mapper are usually trouble free with internal cards.
  • Music Maker
    4 answers, most recent on 9/1/2024
    RE: Producer Planet Sound Pools not showing up
    @Shek Are these Magix Soundpools? If not, they can only be loaded via the internal file browser or via drag and drop from Windows Explorer.
  • SOUND FORGE
    2 answers, most recent on 12/2/2025
    [Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22
    Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
  • Video Pro X
    12 answers, most recent on 10/25/2025
    RE: ProX will not write to DVD DL discs
    Hi @johnebaker This is from Device Manager@johnebaker The second one (M drive) is an LG external disc. The internal drive came with the PC (Dell OptiPlex 3070) and I don't have any info. Is there some way to get more detail? As far as the discs are
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    @Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need some
  • SOUND FORGE
    2 answers, most recent on 12/29/2023
    RE: [Solved] Choppy audio when saving files.
    Seasons Greetings and welcome to the Magix Sound Forge users community @Docrox, Change/experiment with the "Playback buffering" setting in Sound Forge (Options> Preferences> Audio).A 'garden variety' internal soundcard usually works well in
  • Off topic
    6 answers, most recent on 4/9/2024
    RE: [Closed] Reaching out to Support
    @paul-whittle You can drag and drop third party loops from the internal file browser or from Windows Explorer into your project. They won't show up in the internal Loops Tab. This is only for Magix Soundpools.
  • Movie Studio
    46 answers, most recent on 1/28/2026
    BEWARE Latest Nvidia GTX 591.44 Drivers
    Greetings All, Installed the Nvidia graphics driver 591.44 (591.44-desktop-win10-win11-64bit-international-dch-whql) earlier today. Just tried to export a video and MS 2025 says "please update to latest graphics driver" (or words to that effect) and
  • Video Pro X
    22 answers, most recent on 6/1/2024
    RE: My Video Pro X keeps crashing
    It is not a laptop but a PC. Everything is on my internal hard drives.
  • Movie Studio
    22 answers, most recent on 10/11/2025
    RE: Serial Number Problem with Video Deluxe2026 Trial
    @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
  • Audio Cleaning Lab
    22 answers, most recent on 8/3/2025
    RE: Webradio
    @dave-l Additionally, can you show us a screenshot of the devices available for playback under the playback tab? @dave-l Hmm, if you make a right click on the recording button in the transport control is the Internal Aux Jack selected there as an
  • Video Pro X
    44 answers, most recent on 2/4/2025
    RE: Problem with exported DVD
    @johnebaker John, not a whizz on TBCs; however my understanding is that you switch off the VCR's internal line TBC fi you're using an external stabiliser such as a DVD recorder. As for proper TBCs like Jeff's, or the TBC-1000, I don't know. I am not
  • SOUND FORGE
    6 answers, most recent on 6/17/2024
    RE: recording in stereo but wave file plays back in mono.
    You can set the desired default parameters in the (hidden) internal menu. I think the PCM factory default is 44/16 stereo.
  • SOUND FORGE
    4 answers, most recent on 7/8/2024
    RE: [Solved] SF18 crashes when loading a file.
    You could try resetting Sound Forg14 and/or 18 in the 'File' menu.. however I would surmise it is a PC related issue. Some folks have had issues with MP3 files and resetting usually resolves that issue. There are no common problems with PCM wave
  • Photostory
    2 answers, most recent on 11/10/2024
    Travel maps issues 5.0.0.501 Latest updates installed
    I have Photostory Deluxe 2024 (23.0.1.193 UDP3) on my Windows 11 HP laptop. I've created and used Travel Maps successfully many times but this time I'm having no luck at all. I'm guessing I'm doing something wrong in the settings but I really can't
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    @Gra_Ham Well done on the MediaInfo. The video codec is "MPEG 4 Visual", which is unusual. The framerate is also unusual at 30.068. Lastly, the audio might be causing issues, being Joint Stereo. A recode may be needed to get it to open in Magix. VLC
  • Movie Studio
    15 answers, most recent on 7/20/2025
    RE: Playback Stutter MEP 2016 Plus
    @CarpentersMate I'm sure others will disagree but personally I would not upgrade to a newer version. Every time I have upgraded I have sacrificed some form of degradation in performance. VPX 11 was my most usable version but going back would mean
  • Music Maker
    One answer, on 8/13/2024
    RE: can't download any free assets. (I have the "PREMIUM" version)
    @LMichael-Bouyer Are you logged in with your customer account? What free assets are missing? Free Soundpools need to be downloaded from the in-app-store or internal download tab. Features should install themselves automatically.
  • Music Maker
    One answer, on 5/22/2023
    [Solved] Internal sounds from midi into Music Maker?
    Can I record the internal sounds/instruments from my midi keyboard direct into Music Maker? Or do I need another bit of gear e.g. DAW?
  • Samplitude
    21 answers, most recent on 6/20/2024
    RE: Change of Vita Directory: installing Samplitude from scratch?
    Tnx for the advice. Unfortunately - until now - it does not give the expected results. I moved the Mxsynth folder to D, made sure it was deleted from C:\\, entered the command window as adviced (copy-paste). The result seemed o.k., and Samplitude
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