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  • ACID
    3 answers, most recent on 11/22/2018
    [Solved] 32bit VST update
    Hello, Is there any news, ETA, on the inclusion of a 'JBridge' type add-on for future updates of ACID Pro 8 64bit? Thanks.
  • Music Maker
    One answer, on 11/17/2018
    [Solved] Number of tracks in music maker premium 2019
    I recently purchased magix music maker premium 2019 and to my surprise it is only giving me 8 tracks. Can somebody help me how to add more tracks? I'm using windows 10 home intel(R) core(TM) i7-4790 CPU @ 3.60 GHz Installed memory (RAM) 16.0
  • Movie Studio
    3 answers, most recent on 11/16/2018
    [Solved] No playback in MEP Plus, ver 18.0.1.209
    The playback feature won't work on MEP.  I've used older versions of MAGIX MEP in the past.  I just purchased the latest MAGIX Movie Edit Pro Plus; version 18.0.1.209 (UDP3) and installed it on a new Win10 computer.  I installed it and purchased the
  • ACID
    4 answers, most recent on 11/15/2018
    [Solved] How do you update Acid Pro 8?
    Hi, i'm seeing people saying they're running version 8.0.7 (233) of Acid 8, and i'm still on 8.0.3 with some major bugs, yet I cannot find a patch or likn anywhere on the Magix site or an option anywhere within the software to 'update'.How on earth
  • Video Pro X
    4 answers, most recent on 11/8/2018
    [Solved] New Release 16.0.2.288, HEVC/H.265 Nvidia Encoding Problem
    Hello, I've updated to 16.0.2.288 and appear to have lost the ability to hardware encode HEVC/H.265.This feature was working prior to the update. Format description:HEVC-Export (MP4) streamableVideo: HEVC; 1920x1080p; 59.94 frames/s; VBR 13000
  • Movie Studio
    2 answers, most recent on 10/25/2018
    RE: [Solved] What used to be.....Magix design elements visuals
    Hi Ray Yes! If you use the search function you will find the whole story but John EB summed it up in this comment:- The visuals were available in MEP 17 and dropped in MEP MX. They will work in MEP up to MEP 2014 - however you will have to copy the
  • ACID
    2 answers, most recent on 9/15/2018
    RE: [Solved] ReWire Slave functionality
    I couldn't let this go- especially since the manual, and the information about Acid Pro 8 on the Magix site states that 8 runs as both a slave and master. Apparently, sometimes during the install, the registry key that exposes Acid as a ReWire slave
  • ACID
    5 answers, most recent on 9/14/2018
    RE: [Solved] Will ACID Pro 8 get ReWire Slave functionality?
    I couldn't let this go- especially since the manual, and the information about Acid Pro 8 on the Magix site states that 8 runs as both a slave and master. Apparently, sometimes during the install, the registry key that exposes Acid as a ReWire slave
  • ACID
    2 answers, most recent on 9/19/2018
    [Solved] Master track doesn't play the sound of the audio tracks - Acid Pro 8
    I have an ACID file, which contains 45 audio tracks (mostly one-shot, and some of them are beatmapped). These are short (1-1,5 minutes) sounds played one after one with a few seconds overlap. The audio playback is set to Microsoft Sound Mapper. It
  • Video Pro X
    21 answers, most recent on 6/26/2020
    [Solved] Hardware Acceleration for HEVC encoding
    Hello everybody, I am currently trying to export a ~10 minutes long video (1920 x 1080 at 60fps) with HEVC, but it takes around 5 times as long (~50 minutes although I haven't let the whole process finish but only let it run for a few minutes) for
  • Audio Cleaning Lab
    2 answers, most recent on 11/21/2018
    [Solved] Upgrade Price for latest version of Audio Cleaning Lab?
    I am a long-time registered user of Audio Cleaning Lab. Since I now have a computer running Windows 10, 64-bit, I need to upgrade to the latest version. What is the upgrade price and how do I access it? Please advise. Thank you, Jay
  • SOUND FORGE
    14 answers, most recent on 9/12/2018
    RE: [Solved] MP3 Saves Take Forever in SF12 Pro.
    hi! can you try a 32bit version of SFP 12? the mp3 library is 32 bit and needs to be bridged to 64bit. the DEVs know about the topic
  • SOUND FORGE
    11 answers, most recent on 1/12/2019
    RE: [Solved] Sound Forge Pro needs a way to keep preferences when upgrading!
    Sound Forge 12.1 just lost my settings when upgrading from 12.0. Workspaces and layouts can be reloaded, but there are several settings and colors in preferences, and tool bar favorities which will take time with 2 computers side by side to
  • SOUND FORGE
    6 answers, most recent on 11/10/2019
    RE: [Solved] Preferences
    Please FIX the bug in 12.1 that keeps the app from remembering all the preferences! Hi, I found a workaround to deal with the lost preferences problem (Win 10, 64bit). Simply open "Regedit" and navigate to HKEY_CURRENT_USER, Software, Magix, SOUND
  • SOUND FORGE
    7 answers, most recent on 8/9/2018
    RE: [Solved] lose preferences after SF12.1 upgrade?
    Hi, I found a workaround to deal with the lost preferences problem (Win 10, 64bit). Simply open "Regedit" and navigate to HKEY_CURRENT_USER, Software, Magix, SOUND FORGE Pro. Then erase folder "12.1" and rename folder "12.0" to "12.1". This worked
  • SOUND FORGE
    7 answers, most recent on 8/9/2018
    [Solved] lose preferences after SF12.1 upgrade?
    Hi, Just installed the SF 12.1 64-bit update (I'm on a Win 7 64-bit PC) and upon opening SF it seems to have lost my preferences. Is this intended (incompatible pref files?) or a bug? Any chance I can recover the settings? Just to be clear it seems
  • Music Maker
    2 answers, most recent on 7/7/2018
    RE: [Solved] Will music maker ever work with 64 bit plugins?
    Surely one day , but ... when ? Samplitude Music Studio has a version 64 bits and a version 32 bits   Generally , .32 bits plugin are incompatible in a 64 bits hots , and 64 bits plugin are incompatible in a 32 bits host . So if you migrate in a 64
  • Music Maker
    2 answers, most recent on 7/7/2018
    [Solved] Will music maker ever work with 64 bit plugins?
    I have so many plugins and they are 64 bit. Music maker only accepts 32 bit. Will this change in the future or should I start abandoning music maker?
  • Music Maker
    2 answers, most recent on 7/12/2018
    [Solved] MM crashes when I try to export
    Music Maker version 25.1.2.78 Running on Windows 10 Pro 64-bit, 16 GB RAM. When I try to export a project, MM crashes. The export gets to 23% and then MM stops working. I have tried both export Audio as WAV and Common export options as MP3. When I
  • Music Maker
    One answer, on 6/20/2018
    RE: [Solved] Adding VST
    Hello, Please keep in mind that Music Maker is still a 32bit application. So, it would only be able to accommodate 32bit VST plug-ins. Chances are you are already using 64bit plug-ins for the most part. 32bit options *may* still be available for
  • Movie Studio
    6 answers, most recent on 6/7/2018
    [Solved] 32 tracks are supported but I have less
    I have a project and the last time I saved it, it had only 26 tracks. Now, 8 hours later, when I open it, I get the message that only 32 tracks are supported. How can I solve this? @Magix: Why there isn't a check on save that one passes the 32 track
  • SOUND FORGE
    One answer, on 5/30/2018
    RE: [Solved] Reinstall Sound Forge Pro 11.0 (Build 299)
    You should have no problems installing SF Pro 11 as long as you have the serial number, which as I recall, starts with 17D__. Even with the OS reinstallation, your PCs ID code should be the same, so you could still install SF11 on another PC if
  • SOUND FORGE
    One answer, on 5/30/2018
    [Solved] Reinstall Sound Forge Pro 11.0 (Build 299)
    Environment: Windows 7 Pro 64-bit, Sound Forge Pro 11.0 (Build 299), all data on a separate physical hard drive (a lot of open space), 16 MB memory. My current PC is working, but poorly. I want to rebuild everything, including Windows 7 from the
  • ACID
    16 answers, most recent on 11/6/2018
    RE: [Solved] Acid Pro 8.0.3 build 223 crashes on opening projects
    Hi everybody, We have replicated the issue on our systems and can confirm this. We are really sorry about this inconvenience! Please, everybody who has this issue, deinstall and reinstall ACID Pro. This should fix it. You can use the following links
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