• Other products

  One answer, on 4/29/2025

  [Closed] Missing video track - VEGAS 21
  I recently imported a project from my computer to my laptop, and when I opened the project, all of the video was just a black screen. I still had audio, and sometimes, the video would flicker here and there, but for the most part all my media was
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Yeah, SF is the only program that I have problems with. Everything else works great. And yes, I'm up to date on all of my Windows Updates (Win10 not 11). I just grabbed Snappy Driver Installer Origin. I'll try it later tonght (or tomorrow) when I
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I just checked the Windows Reliability Monitor. SF16 (the version I used the most) has crashed 227 times since June 10th, mostly from "FaultTolerantHeap" or "Stopped working".. SF17 crashed 12 times since December 23... all "Stopped working" SF18
• Samplitude

  14 answers, most recent on 10/14/2024

  RE: Vita corrupted. Samplitude won't allow re-download to reinstall
  No: I have pro x8 Suite with all the bells and whistles. I have done all of that. Now working on better solution than anyone here has. THANKS anyway.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  I installed the OBS software as suggested, is quite complicated but did my best on the setup, it recognized the Magix K0065 converter, and I tried to fill in all the settings, including NTSC_M for video capture. It will record the audio just fine
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Actually im not sure if the problem is in the driver thing or what because i see the blue screen and some small static sound. the cable is in out mode and all connects should be good. Edit, i see the blue screen and static sound even my vcr is off
• Video Pro X

  2 answers, most recent on 3/30/2026

  [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  Hi! I was using V23 Build 356 in saturday and everything works great. After I finish movie I just turned off PC and didn't used it until now.Now I have VCRUNTIME140_1.dll error when I try to start V23. I uninstall all Microsoft Visual C++
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Please can you advise on my Signature list's suitability for the VDL. Check out my laptop specs. It runs VDL 2026 perfectly fine. Obviously it would struggle with really complex projects but for editing simple videos on the timeline, no
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  Hi. I've given the programme a good run without it freezing. So I think it is safe to say this is solved. Mamy thanks to all who have helped.
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn By the a way, I recommend to use ASIO4ALL instead of Magix Low Latency. Both are identical, but ASIO4ALL has a much newer version which has better compatibility with Windows 10 and 11.   If you click on the Advanced button, no configuration
• SOUND FORGE

  6 answers, most recent on 7/30/2025

  RE: No registration number after buying soundforge 18
  @buddy-w Please edit your comment and remove your private email. This is a public user forum and we are all users like you, not support staff. I was talking about the order confirmation email in your inbox or spam folder.
• Movie Studio

  5 answers, most recent on 1/17/2023

  [Solved] What happened to Auto-Ripple in v2023 (versus v16)?
  I recently upgraded from Movie Studio Platinum v16 to 2023 on Windows 10 and so far I am pretty unimpressed. I understand change happens to products can grow, but I am finding things that were once easy and intuitive are no longer so. One that is
• Movie Studio

  4 answers, most recent on 9/11/2025

  RE: Overlapping Frames
  I looked at some of the Sharp comments. I don't understand why this hasn't been fixed in such a long time. It worked fine when it was MEP! I had tried sliding to ALL, but it didn't help. I don't know what else to tell you about the frames, it's
• ACID

  3 answers, most recent on 12/14/2022

  RE: [Solved] Error 12037
  Hello All, Thank you for reaching out to try to assist me. As it turns out I contacted Magix, and the problem was due to the older version, so Johnebaker's post was definitely on the right track. They did something on their end and the problem has
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Many thanks @SP! I had the same crash as OP listed after replacing my older computer and moving my AudioStudio lic to the new machine. Strange that everything was fine on the older machine? But all is happy now and I am back to cleaning up some
• Music Maker

  15 answers, most recent on 9/25/2024

  RE: Bugs and problems - Music Maker 2024
  I made all troubleshooting and there were no problems with my settings, now there is a new talk about drivers, this is not nice at all
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  Done all that. It's a licensing issue on the server. It is constantly checking to see if you are a current subscriber. Problem is, if you are working on a project and the servers gets a mismatch on the checking it closes out Music Maker with a
• ACID

  One answer, on 11/4/2025

  Neither Acid pro 10 nor 11 see my drives
  windows 11, Acid pro 10 and 11 In both Acid pro10 and 11 in the explorer pane my three drives are listed, my OS drive :C, my Library drive :D (which has all of my drum loops etc), and my Audio drive :E (for backups). the OS drive has the usual plus
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  Thank you for that - Embarrassed to say, somehow I got that wrong? I mistakenly recall a forum discussion indicating MVP needs to be in 'C' drive (where the OS resides)? Allow me to understand: I've previously broadly separated media into separate
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @CubeAce Ray, a VDubism. It shows that for all MP4s.
• ACID

  3 answers, most recent on 4/6/2023

  [Solved] Record Button No Longer Works
  I have been successfully using Magix Acid Pro 7 since Magix purchased the software rights from Sony. Several days ago, suddenly the record button showed as a faded grey color instead of the normal red and white circle. I have lost all ability to
• Movie Studio

  2 answers, most recent on 1/14/2023

  [Solved] Unable to create Activation code
  Hello! I've recently gotten a new laptop and have been meaning to install my copy of Movie Studio 15 Suite, but it keeps giving me an error whenever I try to create an activation key. All the info seems to be correct and I've made sure to remove my
• Other products

  3 answers, most recent on 2/28/2026

  RE: MAGIX playR
  @dj_ost1n I found a handful of old links on the Wayback Machine. I don't know if all these CDs were actually released. Some can be found on Discogs, see below. Here are the links: DJ TAYLOR & FLOw:
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  License for iZotope Plugins
  It is my understanding we were to receive the license keys for the iZotope plugins that came with our purchase of SoundForge Pro 18. However, we received no email that included any license keys. We have tried in vain multiple times to contact