Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi SP, It took a while but I got finally Visual Studio to open a script without errors. It wasn't difficult, but I have only a limited knowledge of using Visual Studio. What a difference it makes being able to see the definitions or implementations

Samplitude

12 answers, most recent on 12/14/2024

RE: New update is available for Samplitude Pro X8 and Pro X8 Suite

@ProAudioTeam Hi, Excellent work! The free upgrade of SpectraLayers is a very welcome addition. Now, could you please put some resources on Sound Forge Audio Cleaning Lab 4 to take care of the embarrassing 101 startup (and elsewhere) error, the

Movie Studio

5 answers, most recent on 6/18/2024

RE: trying to download movies studio2023 platinum

@k9vet Hi I have removed the serial number from your comment. If you are getting Error -14, during a MAGIX product activation, in which case generally means that you're putting a valid MAGIX serial number into the wrong MAGIX product or

Movie Studio

7 answers, most recent on 7/4/2024

RE: error message

@derek-brown Hi Derek. No I have not seen that particular error code. Does it happen every time you use the program? Video Deluxe is the base name used for the program and known as Video Deluxe in some countries. Ray.

Music Maker

4 answers, most recent on 1/18/2024

RE: cannot install music maker

@said-el Why can't you reinstall it? Any error message?

Audio Cleaning Lab

3 answers, most recent on 9/7/2023

RE: [Solved] Instal problem

@MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

@BrenyC Hi Brendan I cannot access the crash report on Google Drive - the sharing option needs to be set to Anyone with the link. Can you also upload the MVP file for a project that gives the error, no files needed, I can substitute for them. The

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

John I did as you said - or thought I did. But shift plus 5 just took me to the end of my show. I've played the show back and it's so frustrating to see the slider moving across the show and then go blank. I've tried deleting the slide which doesn't

Samplitude

4 answers, most recent on 3/11/2023

[Solved] After X6 update no Vita instruments

Hi! I updated my X6 Suite a few days ago and since then Samplitude can't play my Vita instruments! My song projects are unplayable. I get an error message saying file location might be read only, or the disk is full or the file path

SOUND FORGE

4 answers, most recent on 9/1/2024

RE: re- activate

@Robert-Hite You can find out for which product your serial number is valid if you enter it here: https://www.magix.com/int/support/my-service-center/product-downloads/ Error -14 usually means that the serial number is correct, but must be used for

Movie Studio

9 answers, most recent on 5/14/2024

RE: Movie Studio 2024, How can I convert the mv_ to mp4?

I have exported the video to every option listed. The file is visible in my folder after it's been exported. When I go to convert the files, the error message says that the file type is not recognized.

Music Maker

One answer, on 7/16/2024

RE: Ai Data

@Cory-Fletcher Open the song maker settings and reduce the AI influence. Then the error message should go away. If you look inside the Soundpool folder via Windows Explorer, there should be a file named properties.json. I believe this file is

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

Most of the time when the program crashes, it just closes. But every one in a while, it gives me a error dump. Luckily (I guess), this was one of those times. Here's the error dump with as much detail as I can provide: Extra Information

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel

Other products

One answer, on 2/1/2023

[Solved] Photo Manager Deluxe non-supported file format

Using Photo Manager Deluxe with Windows 11, I've somehow created/imported a picture as a file with a non-supported file format. It is keeping me from working with other photos so I just want to delete the troublesome file but when I try to do that,

SOUND FORGE

One answer, on 3/21/2024

Error Messages during installation resulting in installation failiure

After downloading soundforge audiostudio10.exe, then trying to install it on my system 10 computer, this error message kept appearing that said "An error occurred during transfer which caused the installation to stop.This problem can most likely be

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

Audio Cleaning Lab

2 answers, most recent on 4/2/2023

[Solved] Unable to install Audio Cleaning Lab 4

Hi, I just bought ACL4 and I couldn't install it on my PC. I downloaded the "soundforgeaudiocleaninglab4_dlm_losdhr.exe" file and ran it. I pressed the "continue" button, but the download never starts. Minutes later, the button goes from "stop" to

SOUND FORGE

One answer, on 4/6/2024

Unable to open downloaded Sound Forge I7 Software

Unable to open downloaded Sound Forge I7 Software. Get a 10661 error message. I'm on a Macbook Pro laptop.

ACID

One answer, on 10/23/2024

Grid Spacing Error

Hi, Does anyone know how to fix Grid Spacing issues? Suddenly my cursor only moves as being in 64/t even though i change my grid to whatever measure. I always like to work in 16 notes. But even though i change it to whatever note, you see the grid

Movie Studio

8 answers, most recent on 1/25/2024

RE: [Solved] What are Blocked Tracks? How do I unblock them?

@BJsBus Hi, When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker can be used

SOUND FORGE

2 answers, most recent on 12/17/2023

error 24 when trying to reactivate software

can anyone please help me reactivate my software. pc crashed few days back and had to wipe and reinstall everything. now getting this error message saying program already associated with key and email address.