Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I have recently started using my Magix Movie Edit Pro MX Plus video software after a hiatus of a few years. I am having problems rendering my videos as an MPEG-4. A few days ago, I received a codec allowing me to do this and I was able to render ONE

Music Maker

5 answers, most recent on 10/21/2024

[Solved] How to change loop chords?

I was looking for a program to quickly arrange songs. And came across this video: I was glad that I found what I needed and bought the premium edition for my sister. But I can't change the chords! For example, I can't choose major or minor. For the

SOUND FORGE

4 answers, most recent on 10/30/2024

RE: SF 17 AS does not open after installation

@whatUneed Welcome to the Magix user forums. As a first step to helping us to help you please read and follow this tutorial and post the results to this thread. Although it would seem that SFAS has not actually "crashed" the Reliability Monitor

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@Jesse-Boyland2330 I had one thought before this topic gets closed due to it being a Vegas problem is that if it is the licence bought through Amazon, Magix may have no way to help you as you would be expected to get in contact with the seller of

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

Hi John and SP, I resorted to a very strongly worded complaint / appeal to the Sales Department of Magix (shop@magix.net) and they responded in a couple of hours having "we increased the amount of machines which can activate the software from 3 to 5

Movie Studio

One answer, on 12/8/2025

RE: [Closed] Movie Studio Platinum 13 activation fails after Windows reinstall (Err

@akira-hanai Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, . See this post, if that does not help, I would suggest you

Video Pro X

2 answers, most recent on 3/6/2026

RE: DOSNT WORK AT ALL CRASH CRASH CRASH

@Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

Thank you Emmrecs (Jeff?) - yes, found Signature bit earlier today and added it. Sorry if I'm not using this forum correctly. Have looked at my Trial version and think I'm right that when you click on "Help" in the program, unlike old MEP13, context

Off topic

2 answers, most recent on 10/14/2024

Renewal of Magix for this next year.

I have tried twice to renew my subscription and paid $24.99 (twice) and still can't renew. Please help me by providing your contact phone numbers or call me and use my cell number Removed by Moderator and help me renew my subscription. Thank

Movie Studio

13 answers, most recent on 4/4/2023

[Solved] Multicam Editing Problem

I'm pretty new to multicam editing and just made a quick video showing the issue I am facing. I set this project up in a previous version, then after experiencing this problem, I upgraded to Studio 2023 Suite but the issue persists. It's likely user

Other products

One answer, on 10/17/2025

RE: [Closed] building a compilation of videos on blu-ray

@Paul-Crawford2320 Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There

Other products

One answer, on 10/17/2025

RE: [Closed] Moving the timeline and video preview

@Greg-Broussard Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There

Music Maker

2 answers, most recent on 12/20/2022

RE: [Solved] Waveforms No Longer Showing

@KayKitty Uncheck under the menu View > Arranger > Objects with stereo image. Does this help you?

Movie Studio

9 answers, most recent on 12/5/2025

RE: HEVC Codec Activation #

@Michael-Jordan5120 Hi From your image, it looks like you are using Vegas Pro. This is the forum for the Magix branded range of products. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum, link is

Movie Studio

One answer, on 10/17/2025

RE: [Closed] Music videos uploaded to Youtube lose audio quality

@Vito-Amorelli Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There

Off topic

160 answers, most recent 12 hours ago

RE: Magix support has not responded to support tickets for months

MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even

ACID

2 answers, most recent on 5/1/2023

RE: [Solved] Waves V9 VST's not showing in ACID

In case this helps others: I have gotten my hands on an installer for version 8.0.8, and it works properly with the Waves VST2s. Something in one of the patches since that version broke the waveshell scanning for VST2 plugins. From here i am able to

Other products

6 answers, most recent on 12/5/2025

RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio

@Santana Welcome! These are user to user forums, not a contact for any member of the Magix team, sorry! So, no-one who posts here can help you! In addition, since your question is really more to do with Vegas Pro than any of the products covered in

Movie Studio

9 answers, most recent on 9/18/2024

RE: How to resize and move Image Objects

@browj2 Thx your video was very helpful, and shift -G is nice I stil need to learn the Shortcuts and remember it because I use Vegas More but want to learn how Movie S can help me also. Tel me your Intro did you do the Hole intro with Movie Studio?

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Thank you for responding so quickly. The domain transfer took place a couple of days ago and I have received a message to say that it is complete. The account at OVH was also set up just a couple of days ago. I am having difficulty getting help from

ACID

3 answers, most recent on 6/14/2023

[Solved] Loops folder location options and ?'s

May I ask for some additional help on this topic? In that said Public "Common" folder there are separate folders for "ACID Loops", "Loops Collections", "Producer Planet Teasers", and "Soundpools". Which of these would I place additional packs,

Audio Cleaning Lab

No answers, created on 10/13/2025

Get no sound

I run audio cleaning lab version 22 and use a startech 7.1 USB sound card, audio cleaning lab detects the USB sound card and I set the sound to the sound built into the pc so I can hear the audio, use a line in cable that plugs into the headphone

Off topic

2 answers, most recent on 10/13/2025

RE: [Closed] How do I contct customer support

@Lee-Ingham Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

Movie Studio

4 answers, most recent on 6/7/2026

MAGIX Video deluxe 2026 Premium - My first voice over is the pits

I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family