• SOUND FORGE

  6 answers, most recent on 2/6/2024

  RE: Missing serial number
  Hi @Nicholas-Bass, As was stated, email Magix ( infoservice@magix.net ) and include as much purchase info as possible. Also stated, this is a users forum and no one here (including the moderators) has access to user's activation serials and other
• SOUND FORGE

  15 answers, most recent on 9/20/2025

  RE: "Congested" Stereo Recording Repairable by Sound Forge?
  Any way to avoid this short of buying a new version of Samplitude? Hi @gregory-battaglia, Query this and other specific issues on the Samplitude users group.There is also a SpectraLayers Pro users group on Steinberg's website moderated by
• Off topic

  One answer, on 5/7/2024

  RE: [Closed] Vegas Hub App
  @Barrington-Dickenson Hello welcome your in the wrong forum, for Vegas see here. This topic will be closed. Stephen Forum Moderator
• Music Maker

  7 answers, most recent on 3/22/2024

  RE: How to show spectrum for external sound sources?
  @Shawn-Rogers Your question has nothing to do with this topic. Please visit your own topic at https://www.magix.info/us/forum/no-way-to-contact-support-and-sound-forge-15-just-is-horrable--1334014/
• SOUND FORGE

  3 answers, most recent on 12/23/2023

  RE: can't activate sound forge trial with serial number
  cant get Soundforge to activate with serial number Did you use the same email address you used when you initially registered Sound Forge, The activation serial and email address are paired.Your log-in info for the Magix forums may be different than
• ACID

  26 answers, most recent on 3/20/2025

  RE: Status of the future of ACID?
  Is the Info and statements from the users and moderators on Acid pro completely dead coming direct from Acid Pro developers!???? and Magix Acid Pro division? as they have informed you? Thanks Ron  
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  RE: [Solved] Sound Forge Crashes every time I try to open it
  Try resetting Sound Forge and clearing the cache, which is usually executed with 'File> "Reset all preferences and clear cached data" menu ... but since SF will not launch: Hold down the 'Ctrl+Shift' keys, whilst launching Sound Forge which
• Video Pro X

  One answer, on 4/19/2024

  RE: [Closed] Find file from which a disc was burned
  @Chet-Hedden Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Video Pro X

  One answer, on 11/28/2022

  RE: [Solved] Older version of Vegas Pro
  @Ed-Du Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  @W-Quinellipe-Zorn I am delighted that the problem you experienced seems to be fixed but please note these are NOT the forums for the Magix Vegas range of products and you should post any questions/comments on your purchase in the appropriate
• Video Pro X

  2 answers, most recent on 5/28/2025

  RE: Export at 18FPS
  @AAProds Hi Al Is this the post you are referring to? . . . . does VPX 16 export 18fps MPEG-4 . . . . In theory you should be h.264/AVC and h.265 HEVC encoded video can be sub 10 fps. However in VPX and MMS the lowest framerate is fixed the the
• Movie Studio

  16 answers, most recent on 8/29/2024

  RE: [Closed] Playback Marker/Red Line not moving/working
  @Terri-Julians Welcome to the Magix users forum. Unfortunately, in your first post here you have resurrected a thread which is very nearly seven years old with a question which is similar but not the same as the one originally asked. Please do not
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  thank you everyone for trying to help me. to respond to a few things: I really would rather not download a program just to analyze the format of the video file I'm trying to import. It is having a similar problem with multiple file types. it is not
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold If you could give the exact specs of this a very "bare system fully updated" That may prove to be extremely useful. Never confuse the ability to play a file back successfully on any given machine with the ability to edit it. They are
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi, there's a couple of options you need to check, Right click the video on the timeline to see this option. & there's an option in File - Settings - Program. --------- PS. old version of Movie Studio (v13) for a while and
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's
• Movie Studio

  10 answers, most recent on 3/15/2025

  RE: Transition editing in Magix 2023
  @Tiempie-Lamprecht Hi You can create your own transitions, - see this tutorial for one method, The image below shows transitions I have created using this method. The procedure is the same in Movie Studio Note: creating the icon image and preview
• Video Pro X

  14 answers, most recent on 1/6/2025

  RE: Bluray Burner Problems and Multi-Language Bug in VPX16
  @CubeAce Hi Ray, Thanks for the info. As I feared, I'll need a new burner. As for delivery methods, the disks in nice cases rarely get lost...and probably rarely viewed. But, I like the menus and everything. One of us should start off a thread on
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart
• Movie Studio

  8 answers, most recent on 5/27/2024

  MAGIX 3D Maker template fail to open
  I run the software on an intel(R) core(TM) i7-7820HQ CPU@2.29GHz RAM 32,0GB 64-bit operating system, x64- based processor. windows 11 pro. please when i try to open X3D template this info will appear( Failed to open c\program files\MAGIX\Movie
• Movie Studio

  One answer, on 11/13/2023

  RE: Edting from the Import section
  @mpike Hi, read this post that was on this forum a short while ago https://www.magix.info/us/forum/problem-when-dragging-clip-from-preview-window-to-timeline--1331331/
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK Hi . . . . the new version hangs everytime I load clips . . . My PC should be powerful enough. . . . Unfortunately this is not so, the i9-9940X has no integrated iGPU which VDL could use, and the GT 1030 does not support NVENC which is
• Other products

  One answer, on 12/13/2023

  RE: [Closed] VEGAS pro 20 support for canon crm files from Cine C200
  @Edward-Hill Edward, you're in the wrong forum. Please post your request in this forum: https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Hello again JohnEB - Very pleased with your last hopeful comments, as I do very simple transitions etc., nothing fancy. For some background, please read last two paragraphs of my very first post at the top of this thread "Serial Number Problem with