• Movie Studio

  6 answers, most recent on 6/25/2019

  [Solved] Crashes when exporting video
  Crashes (freezes, restarts program, or blue screens computer) exporting movies. I have tried many combinations of format (MP4, MPEG, AVI, Uncompressed) with various parameters (resolution, frame rate etc). Short simple videos of up to 2 mins seem
• SOUND FORGE

  2 answers, most recent on 6/6/2019

  RE: [Solved] Ozone elements
  @Stephen-Simmons did you buy the box version or the download? with the download, the numbers come with the confirmation email...with the box version, there is a white card inside that has the numbers listed
• Music Maker

  9 answers, most recent on 4/28/2023

  [Solved] Purchasing Payment Error
  Today May 6th at around 1230 Am on Music Maker Plus Edition I wanted to buy the feature: More Tracks And Formats. I added my credit card information only to have a screen pop up saying there was a payment processing error?
• Movie Studio

  27 answers, most recent on 4/14/2019

  [Solved] Any Adjustment Needed For New GForce GT710 1GB Video Card?
  Hi Gang I'm using MEP15 - I know some versions of video editing software require adjustment/tweaking when you swap out/upgrade a video card. I just picked up a GForce GT710 - driver loaded fine - works fine - but is there any adjustment needed? I
• Video Pro X

  4 answers, most recent on 4/3/2019

  [Solved] new computer editing slower than old computer
  I have been editing on a very old Lenova with i7 Intel CPU, 4 core that shows up as 8 cores in the Resource Monitor. It has Nvidia graphics. The laptop has 8 gigs of RAM. I use a couple portable USB Seagate hard drives for video files. Everything
• Movie Studio

  One answer, on 4/6/2019

  [Solved] Looking For Similar Functionality Edit Pro 10 Plus
  Hi Gang Some years back I picked up Edit Pro 10 Plus and used it in my Windows PC OS 7 - Note: I do not require HD (still editing an SD project). I got familiar with 10 and now looking to get an upgrade to something similar. I'd like to know which
• Movie Studio

  10 answers, most recent on 3/17/2019

  [Solved] 'Jerky' movement of transport items in finished edit.
  Morning everyone. I apologise if I ask the most basic of questions in relation to Magix video editing but I need some help that no one locally seems to be able to answer. I have just upgraded to Magix Movie Edit Pro Premium and work on a Cyberpower
• Audio Cleaning Lab

  2 answers, most recent on 2/20/2019

  [Solved] MFC120.dll
  Today I purchased and installed SF ACL. Installation was uneventful and 'successful.' I also have VP15 suite, and Izotope RX7 installed, and they work great with my GTX970 video card and W10Pro-64 build 1809 machine. I've rebooted and reinstalled
• ACID

  10 answers, most recent on 12/31/2022

  RE: [Solved] Change Directory Path
  Thank you all for your input . I decided to get a larger SSD card . The Samsung 860 EVO 1T was on sale for $149 so that seemed like the best way to go. I was already running so close to 80% capacity on my C: drive as it was. I did get a look from my
• Movie Studio

  22 answers, most recent on 1/19/2019

  RE: [Solved] Movie Edit Pro crashes every time I open it
  @Mark-Abernathy Hi . . . . GeForce . . . . These are not the drivers both @Scenestealer and I are referring to - the igdrclneo64.dll is part of the Intel integrated graphics GPU (iGPU) and it is these that you should be checking - see the solution
• ACID

  One answer, on 12/10/2018

  RE: [Solved] Multiple track recording in Acid pro 8 or 7
  You need a professional audio card or interface, depending what kind of computer you have (laptop or tower) I would recommend you make sure it is one with ASIO drivers. I use a RME Fireface UC. It has 8 analog & 10 digital ins & outs.
• Movie Studio

  3 answers, most recent on 9/24/2018

  RE: [Solved] Technology support for new PC
  @Former user Hi . . . . i5-8600K with overclock while it is still 6 core and it has better base frequency than i7-8700 . . . . From the base frequency the i5 would appear to be the faster processor, however the i7 has a larger L3 cache at 12 MB (i5
• Movie Studio

  3 answers, most recent on 9/24/2018

  [Solved] Technology support for new PC
  Hello, a friend of mine is using Movie Edit Pro 2018 software and he would like to buy a new computer to speed up the work with this software. I want to help him to build up a new PC to suit his needs. I have read minimum and recommanded
• Music Maker

  2 answers, most recent on 9/12/2018

  RE: [Solved] Virtual Keyboard sound stopped working with update
  @Peter-Jaworski Hi This is a known issue, to hear the sound from an instrument when played from the computer keyboard, external midi controller or when adding notes in the Midi Editor the audio has to be set to ASIO or WASAPI , or ASIO4All if you
• Music Maker

  6 answers, most recent on 9/8/2018

  RE: [Solved] Multi Audio Output
  Thanks all, as fan-boy stated, I just added my Bluetooth Headphones to my pc, now I can play youtube through a browser on my headset and use MMM through my speakers, but I will in the future purchase a sound card. thanks all
• Movie Studio

  8 answers, most recent on 8/29/2018

  RE: [Solved] Would someone help me Find a GPU that I can enable HWE to help a bit
  @Anishinabefilm Hi It is possible that the installation of the NVidia has disabled the Intel iGPU in the BIOS. You can check this using Windows Device Manager - you should see the Intel listed as shown below - this is my computers display adapter
• Music Maker

  7 answers, most recent on 8/17/2018

  RE: [Solved] Problems after reinstalling
  @Anarky . . . . Am I being dumb in some way? . . . During further testing, to reply to your last but one comment, I hit the same problem - no sound. The only way to get sound while playing an instrument was to change to the audio setting in Program
• Off topic

  One answer, on 7/10/2018

  RE: [Solved] I did not receive my refund! Ticket # 2018071017000752
  Hi, welcome to the Magix forums. This is a user to user forum, not a contact service for Customer or Sales Support. Therefore, there is nothing that anyone here can do to help you, unfortunately. OTOH, if you requested a refund only yesterday I
• Music Maker

  2 answers, most recent on 6/4/2018

  RE: [Solved] No sound
  it is slightly tricky . menu :  File-->Project Settings , is where you see  your 8 to 99  track selections .and  audio sample rate .use 44.1  khz  when using the  synthesizers , and also have your sound card in "Windows audio properties" set to 
• Other products

  9 answers, most recent on 5/29/2018

  RE: [Solved] trouble recording records on Audio & Music Lab version 22,2,0,53
  The following worked.  Thanks!!!1. The microphone in Windows Settings, Privacy, Microphone is not turned off - the Allow apps to access your microphone needs to be turned On, however the individual apps permissions can be turned off, if you do not
• Movie Studio

  2 answers, most recent on 5/24/2018

  RE: [Solved] insane render time + laggy gui
  @Losat Hi . . . . My system: Ryzen 1800x; GTX 1080; ASUS Crosshair VI Hero (mobo); 960 EVO M.2 250GB; 32GB RAM; Win 10 Pro. Using MEP17Plus . . . . The slow rendering is because there is no Hardware Acceleration support from the GTX 1080, ie CUDA
• Other products

  9 answers, most recent on 5/29/2018

  [Solved] trouble recording records on Audio & Music Lab version 22,2,0,53
  I am receiving the message:  The wave shape device 'Line In' (high definition Audio) cannot be opened for recording.  Reason:  undefined external error.  Have tried everything I know to fix this.  Re-boot etc. plugging and unplugging pre amp into
• Movie Studio

  59 answers, most recent on 3/7/2024

  [Solved] No Hardware Acceleration / Encoding
  I just recently upgraded to MovieMagix Edit Pro Premium Software. My PC Specs are as follows: Windows 10 64Bit M.2 SSD Drive Intel i7 7700k processor Gigabyte Nvidia Ge-Force 1080 G1 Gaming Card Issue It take approx 1hr & 20 mins to render a 4
• Web Designer

  3 answers, most recent on 3/28/2018

  [Solved] Adding purchase buttons to images
  I want to put some sort of link on buy buttons associated with some of the images in my art gallery pages. It should take customers to a check out area for credit card or Paypal. I want some of the items to be available for purchase, but not all of