• Web Designer

  One answer, on 11/5/2020

  [Closed] Can Not Upload Web Site Anymore
  Hi, tried to upload changes to my site and it keeps giving me an error code. FTP error: Timeout was reached. I use Xara Web Design Premium with the latest update. Worked fine two months ago but now i keep getting this error. Tried all the Tutorials
• Web Designer

  3 answers, most recent on 11/5/2020

  Can not upload to web
  Hi, I have been using Xara Web Designer Premium for a while and have had no problems until the last month or so. Now every time I try to upload to my web page it gives me a timeout error right away (FTP error: Timeout was reached). I have checked my
• Music Maker

  3 answers, most recent on 10/30/2020

  RE: Brand New Music Maker Premium Install
  Any news on when we might be able to log in to the store? The login button does nothing. I've also tried reinstalling, but have the same problem. Maybe there's a way to roll back to the 2020 version until 2021 gets it's eyeteeth?
• Music Maker

  6 answers, most recent on 10/30/2020

  RE: ADD NEW SOUNDPOOL LOOP
  @john-Cook6201 You'll find your serial number in your user account on Magix.com. Just login with your e-mail and password and then go to 'My products' and then scroll until your Music Maker 2014 license. Here you can redownload the installer. You
• Music Maker

  8 answers, most recent on 10/27/2020

  RE: Activation problem
  I have another email address that I used to log in with Magix years ago. With my online purchase, I received the serial number associated with the old address. When I use “forgot my password”, I am informed that the used forgotten-password is
• Other products

  7 answers, most recent on 10/24/2020

  RE: Leaving Vegas Video.
  @Vince-Karch Hi . . . . Or your website has been written poorly and doesn't carry USER ID when the user moves. . . . . I do not have to keep logging on when I review different items and return to previous pages.On Magix's website I do. So long as
• Other products

  7 answers, most recent on 10/24/2020

  RE: Leaving Vegas Video.
  @Vince-Karch Hi . . . . Do you know how may times I have had to log on to my account in the last 30 minutes as I move from page to page of your website . . . . You must be referring to this forum site for which is available to the general public
• Other products

  7 answers, most recent on 10/24/2020

  RE: Leaving Vegas Video.
  @Vince-Karch Hi . . . . Do you know how may times I have had to log on to my account in the last 30 minutes as I move from page to page of your website . . . . You must be referring to this forum site for which is available to the general public
• Movie Studio

  9 answers, most recent on 10/22/2020

  RE: Program Crashing on Load
  @Derrick-Rhems Hi . . . . However my hard drive is good. . . . . I suspect you have missed the point of the article @CubeAce linked to - it is not the hard drive that is at issue, it is your user account on your computer. Try creating another user
• Audio Cleaning Lab

  One answer, on 10/20/2020

  RE: I have replaced my CD twice due to theft. Is it possible to get a copy
  If you registered your copy you don't need the CD. Just login with your e-mail and password on Magix.com and download the installer from your user account. You can also register the serial number in your account if you haven't already done this.
• Video Easy

  One answer, on 10/20/2020

  RE: Magix video saver doesn’t work, even I,have registered it. I
  You registered the software under a wrong e-mail address? Did you also created your user account with this wrong e-mail address? You can login in your user account on Magix.com. Use the wrong e-mail and your password for login. Then you can change
• Music Maker

  No answers, created on 10/17/2020

  An error has occurred during the purchase process.
  I reset my computer and had to reinstall my program and use my updated version and soundpool it also want let me login to the store. Music Maker 2019 and i updated it as well a while back.
• Movie Studio

  2 answers, most recent on 10/15/2020

  RE: Error Message
  @Michael-Breivold Hi We need more information on the version of the program you are using - full name and version number as found under Help, About. Are you using 2 stage authentication for login with Google/Youtube? The work around is to Export the
• Photostory

  2 answers, most recent on 10/17/2020

  RE: uploaden naar youtuybe
  @els.janzen Hi The issue is with Google, they have changed the login procedure. Export the video to your computer and use Youtubes own uploader to your channel. Het probleem zit bij Google, ze hebben de inlogprocedure gewijzigd.Exporteer de video
• Web Designer

  One answer, on 10/13/2020

  RE: Xara hosting good or not
  @john-b8313 Hi . . . . Is hosting a site with xara hosting better than using an alternative host . . . . That depends on what your website features are going to expand in to in the future. There are several things to consider: Assuming you already
• Music Maker

  One answer, on 10/8/2020

  RE: download the software to another computer
  Do you still want to use Music Maker 2020 (version 28)? If not you can just download Music Maker 2021 (version 29) from https://www.magix.com/int/music/music-maker/?_oB=music-maker and enter your login data after you install and start the software.
• Music Maker

  4 answers, most recent on 10/7/2020

  RE: can`t find box with serial numbers on it,trying to install on another
  Since you already registered it once on a computer you can login with your mail and password on Magix.com and look your serial number under "My Products"
• Music Maker

  10 answers, most recent on 10/19/2020

  RE: Download error + autoclose
  @Simone-Rosso Hi . . . . I saw that I get the problem just when I'm logged in. If I logout I can use the program with limited features, but when I do the login, It shows the error popup and autoclose. . . . . Try Cleaning up the Store - Program
• Music Maker

  10 answers, most recent on 10/19/2020

  RE: Download error + autoclose
  Hi,I'm sorry XD because you had an avatar I though you were a moderator.I've sent a report that automatically is shown when I get the error, maybe I should open a ticket to support (I've tried yesterday but unsucessfully)Cheers   EDIT: I saw that I
• Other products

  One answer, on 9/29/2020

  RE: [Closed] Vegas Pro 18
  @alan-s3974 Hi Vegas products have their own forum - see the Important posts at the top of this forum. This may be why your previous login does not work, you are trying to login the wrong forum. This topic will be closed. John EBForum Moderator
• Photostory

  5 answers, most recent on 9/25/2020

  RE: Had to reformat HD and cannot reinstall Photostory
  @John-Kirk Hi and welcome to the forum. Using your web browser go to the Magix main web site (magix.com) and click the My Account icon and login in with your email address and password you originally registered the software with. Select My
• SOUND FORGE

  One answer, on 9/24/2020

  Transferring registration to new user
  I received SF Pro 14 as part of the Vegas Pro 18 package. I no longer need SF Pro 12. It is registered under my email address and Magix login. It was activated on only one device, and I have since deactivated it there and uninstalled the app. If I
• Photostory

  32 answers, most recent on 9/19/2020

  RE: Error in MxUpdater and ntdll.dil
  @jmc Hi . . . . I registered PS 2021 when I got it a few weeks ago . . . You should not need a voucher for Support - on the page @emmrecs linked to did you login with the same email address and password as you registered the software with? John EB
• Movie Studio

  3 answers, most recent on 9/14/2020

  RE: Up Grade
  @jack-scurlock, I'd say you could. By that I mean that you would get a discounted price for upgrading to MEP 2021 as you have a valid license for an earlier product of same type.Simply put the upgrade offer into the cart and follow the procedure.