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  • Movie Studio
    12 answers, most recent on 5/28/2021
    RE: Magix movie edit pro premium 2020
    @Roy-Alexander Hi Roy. There is no rush and thank you for the information on your camcorder of which I looked up the specs for here. I can only identify one possible problem and that is if any of your recordings were made using the 5.1 surround
  • Movie Studio
    12 answers, most recent on 5/28/2021
    RE: Magix movie edit pro premium 2020
    @Roy-Alexander Hi Roy. First congratulations on just surviving for so long let alone trying to get to grips with more modern program such as Movie edit Pro. Second. Unfortunately CS6, which I also run, does not need anywhere near the computational
  • SOUND FORGE
    6 answers, most recent on 4/4/2021
    RE: Ozone 9 Advanced EQ stalls for 19 seconds when opening on SFP14
    I have the same problem. iZotope support got back to me. They suggested two things: installing iLok License Manager: https://ilok.com/#!home Turning off Ozone analytics in the prefs. For me, the 2nd step (which I tried first) had no effect. The
  • SOUND FORGE
    6 answers, most recent on 4/4/2021
    RE: Ozone 9 Advanced EQ stalls for 19 seconds when opening on SFP14
    I have the same problem. iZotope support got back to me. They suggested two things: installing iLok License Manager: https://ilok.com/#!home Turning off Ozone analytics in the prefs. For me, the 2nd step (which I tried first) had no effect. The
  • Photostory
    22 answers, most recent on 4/6/2021
    RE: Encoding Failed
    Hi John Thank you I checked all the Windows Update History and all updates had processed and succeeded so that was not the cause of the problem. Checked again this morning for updates with McAfee turned off and there was no new items. I am very
  • Other products
    One answer, on 4/3/2021
    [Closed] Downloaded Ver 2020.1.0.595 Catalyst Browser
    Downloaded this SW with MS 17. I use it (CB) to view and sort through raw video clips before placing them on the time line (MS) for editing. Hangs up about 2 seconds into vid clip playback. Using Win 10Pro. Had similar issues with MS17, turned off
  • Photostory
    22 answers, most recent on 4/6/2021
    RE: Encoding Failed
    Hi I checked all Windows updates and all had been processed, then went to McAfee/ settings and turned off Real Time Scanning, then to Windows update and there were 3 that had not shown before, ran those and after a restart loaded PS and went to Burn
  • SOUND FORGE
    20 answers, most recent on 5/19/2021
    RE: Sound Forge Pro 15 builds tutorials - can this be disabled?
    Interactive performance is not hindered for me either, but the launch is affected, although by a very small amount. I don't think that is the point I am making. It is the necessity of the creation process that I object to. If it doesn't bother you -
  • Music Maker
    2 answers, most recent on 3/16/2021
    RE: How to disable the warning
    @Dao-Pham I got a similar memory message when installing MM. It turned out to actually be a problem with drive space (not memory). I had pointed one of the file paths in the MM install to my "Documents" folder on my D: drive. As it happens, there
  • Other products
    One answer, on 3/14/2021
    [Closed] Movie Studio 17.
    New project dialog box does not appear at start up. Rendered videos all turn out jumpy, pixelated and audio out of sync.Have tired various settings and rendering templates but to no success. looking for new ideas to solve the problems.
  • Other products
    8 answers, most recent on 3/11/2021
    RE: Not all images showing in Calendar
    @Gary-Howell Hi . . . . What I have found is that the program "goes to sleep"  . . . . The program does not have the capability of going to sleep, Windows and the computer do as well as some hardware. . . . . The folders are individuals dedicated to
  • Other products
    8 answers, most recent on 3/11/2021
    RE: Not all images showing in Calendar
    @Gary-Howell Hi Try turning off your Antivirus Realtime protection/Ransomware/Folder protections feature(s) for a short while to see if PM will finished the cataloguing. Are the folders that are not completing the scan within your Documents folder
  • Video Pro X
    77 answers, most recent on 3/15/2021
    RE: LAPTOP UP THE CREEK
    @MCK . . . . It only has 16GB Ram. Not enough? . . . . The program does not load the video into the cache until it is actually needed eg for playback or rendering, once a clip or partial clip has been used it is rotated out of the cache. With VPX
  • Video Pro X
    77 answers, most recent on 3/15/2021
    RE: LAPTOP UP THE CREEK
    @MCK, @PATIENT-X Hi . . . . A 6-core i7 is too low to edit 4K footage UNLESS you make proxies. . . . On the contrary, I work with 4K video with no proxy files and the lower resolution/framerate options of the Preview monitor turned off with no
  • Video Pro X
    One answer, on 3/9/2021
    [Closed] VPN messed up my purchase
    This was my first time buying a product (Vegas pro Suite at $499). I forgot I had my VPN on while purchasing. I think it's the reason it didn't make me properly set up a MAGIX account but I did put in an email and address (never asked me to make a
  • Other products
    36 answers, most recent on 3/11/2021
    RE: Intel driver constant update pain
    I found this online so i rolled back the Intel graphics driver in device manager & restarted the PC, but Task manager showed that it just took it back to 8280 So i thought F*ck it, clicked the Uninstall Device in task manager, it asked me why
  • Music Maker
    21 answers, most recent on 3/13/2021
    RE: MM2021/29, Win10 Home, Toshiba hangs.
    Afternoon, John... "No" is the answer to your question. I purchased MMM2021 through the Ashampoo/Cleverbridge deal that's currently running, which is a version (basic, presumably) which also includes 6 soundpools. I entered the P3- serial/licence
  • Music Maker
    One answer, on 3/5/2021
    Screen Freezing during samples playback from file manager
    Got premium installed ver29 screen froze with sample playback through both VST Tambourine from Magix Soundpool shop free and again while playing general instrument wav file through Magix file manager. Screen will freeze and only a task manager shut
  • Photo & Graphic Designer
    One answer, on 3/5/2021
    RE: Installing Photo and Graphic Designer 10 download page.
    @LEX-MASON Hi . . . . Photo and Graphic Designer 10 from download page . . . . Which download page are you referring to? . . . . installer has program error no1 . . . . This means the installer cannot connect to the Internet. Are you trying to
  • SOUND FORGE
    5 answers, most recent on 3/4/2021
    RE: Echo when I open and arm Sound Forge
    Thank you for all of your suggestions. I've tried every one and the issue still happens. But when I turn the monitor to off or auto there is no audio at all. There are no levels. I even shut down the program and launched it. I turned the monitor on
  • SOUND FORGE
    5 answers, most recent on 3/4/2021
    Echo when I open and arm Sound Forge
    I have been having audio issues for several weeks and I can not seem to find any one who can solve my issue, including Microsoft and Dell. I recently purchased a new Dell with Windows 10. I purchased and downloaded Sony Sound Forge Audio Studio
  • Web Designer
    6 answers, most recent on 3/3/2021
    RE: Magix Web Designer Premium 17
    Hi John,Thank you for your help. It is much appreciated. I did not know until after I posted my comment that this was a user-to-user forum. But, I do now. So, thanks again.It is a bit of a messy story, so here are the key points:-1. I had forgotten
  • Web Designer
    6 answers, most recent on 3/3/2021
    RE: Magix Web Designer Premium 17
    @MARK-STAFFORD Hi Please note this is a user to user forum and so the website you got the program from is not 'ours' nor is the forum Magic Support. The first file you download is the Download Manager for the program and there should be no need to
  • Music Maker
    19 answers, most recent on 3/5/2021
    Install hick-up tragedy
    Install hick-ups with a twist and turn. I have MM2014, MS2 and 2021 edm edition. I have mm2014 for quite some time, without one issue. 2 days ago, i managed to purchase the 2021 edm edition. it came with a few perks and some sound-loops. I run them
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