• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  Hi @mmcswnavy24, You should be able to purchase SF 17 or 18 here which seems to be working,. at least from my location in USA. . or at least try the free 30-day trial version.https://www.vegascreativesoftware.com/us/sound-forge-pro/
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @johnebaker Hi Tom Do you have any updates for the users why support is causing said issues and closing tickets prematurely? The a.i bots are definitely not functioning properly or communicating with Magix staff? Stephen Forum Moderator
• Movie Studio

  5 answers, most recent on 6/23/2022

  RE: [Solved] Installation Of MEP 2016 Plus On Two Separate Computers
  @CarpentersMate Hi Mike . . . .  'Slot Number 2' hasn't been used yet. So I assume there's no need to de-activate anything?  . . . . That is correct. John EB
• Movie Studio

  11 answers, most recent on 7/3/2022

  RE: [Solved] MEP2016 Plus 'Download Components'
  @CarpentersMate, @CubeAce Hi Mike . . . . I assume any/all 'Menu Templates' are for DVD Menus with chapters etc? . . . . They are. . . . . I'm guessing 'Slideshow Maker Styles' insert a random style of fades, titles etc? . . . . They do however you
• ACID

  5 answers, most recent on 8/6/2022

  RE: [Solved] Audio renders are coming out very low, when rendering to .WAV or .mp3?
  Hi @Phillip-Dav - 5.1 projects need to be rendered to separate files for each channel which are then composited in to a 5.1 video stream. From the online help. "Rendering a surround project creates six mono files (AIFF, WAV) or a single 5.1-channel
• Movie Studio

  40 answers, most recent on 6/27/2022

  RE: [Solved] Use of Camera/Zoom Shot causes errors and crashes at export
  @Jaguar56 Hi. I don't know why but I have very recently had a similar problem with the size position rotation tool but only when exporting at 4K. I found one workaround that worked for me. Try changing importing to CPU but leave the other two on the
• Movie Studio

  5 answers, most recent on 6/23/2022

  [Solved] Installation Of MEP 2016 Plus On Two Separate Computers
  Hi Regretfully this question got buried in a previous post: 'My Error' I'd like to have access to MEP 2016 Plus on 'two' separate Desktop Computers and would gladly pay for any additional fees. I have a NEW Unregistered Disc (or) can use a
• Movie Studio

  3 answers, most recent on 6/24/2022

  [Solved] Assigning Save/Capture Folder - MEP 2016 Plus
  Hi Gang (For John B or Ray) MEP 2016 functioning well (so far) in new system Widows 10 Pro with 1TB SSD System Drive and 2TB HHD Storage Drive. This topic has been discussed before. Just 'confirming' for obvious reasons keeping 'capture files' sound
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  Hi John, Seems like there is no update 😢  
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds @browj2 @johnebaker Hi Al, John and John, Having updated both VPX and VdL, no reactivation was needed, so this problem seems to be entirely random! And I've checked my account, only one activation used for both softwares. Jeff
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Hi rraud. Thanks for the tip, but...I opened the Sony and Sound Forge 7 files on C: and can't find "File10 Plug-Ins" anywhere.
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account? And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB Yes. From my account. Same
• Video Pro X

  3 answers, most recent on 6/15/2022

  RE: [Solved] FXhome Ignite Particles & Post FX cold not be loaded
  @bobthevideoman Hi Try restarting the computer - Windows button, Power button, Restart you may have some updates pending install and require completing before the effect becomes available. John EBForum Moderator  
• Movie Studio

  3 answers, most recent on 1/20/2026

  RE: Cookie cutter proportions?
  @idd-2016 Hi AFAICS the Cookie cutter is fixed aspect ratio. The Section effect will create the AR ratio rectangle you are looking for, and in VDL 2026 can be keyframed using Size, Position and Rotation. John EBForum Moderator
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John . . . . Did you check with mxcogg files . . . . My bad, the files I have, and thought were mxogg, are standard ogg. John EB
• Music Maker

  One answer, on 6/16/2022

  [Solved] Rendering Audio Loop from BeatBox Pro
  Hi All. Really struggling here. I have created a loop with BeatBoxPro, and saved it. Created a new track and try to insert as an object by dragging it as per instructions on PDF: Render audio loop: If you drag the loop symbol onto an empty track in
• Video Pro X

  3 answers, most recent on 3/17/2026

  add-ons
  Hi, I've encountered some issues and uninstalled and reinstalled MAGIX Video Pro X17. Unfortunately, when I try to reinstall the proDAD add-ons, it says they're already installed. How can I fix the problem of reinstalling the add-ons?
• ACID

  3 answers, most recent on 6/14/2022

  RE: [Solved] error-code-2147163964
  Hi there, thanks for the feedback - yes I did try all those steps. I got it running but I had to rename all the midi map files with a .xml extension and then .txt on a readme file and bingo! On another note - where are the samples that come with
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi, Good one! I almost always forget that the feature exists and most users probably don't know about it. Do you use any of the Movie Effects Settings? If so, which ones and why? @johnebaker Hi John EB, From what I recall, you use the
• Video Pro X

  3 answers, most recent on 6/15/2022

  [Solved] FXhome Ignite Particles & Post FX cold not be loaded
  Hi I have just upgraded to X14 and downloaded FXhome Ignite Particles & Post FX, this came free with the upgrade. I followed the instructions and all went well until I pressed the "Apply Effect" button. Upon doing this I got a warning telling me
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @Kevin-Williams5715 Hi Assuming you mean the Preview monitor looks something like this: While holding old down the Ctrl key, double-click the left mouse button to reset to standard view. John EBForum Moderator
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi . . . . I think it happened after a GCC update . . . . Are you running Windows 11 using, for example, Wine on Ubuntu? John EBForum Moderator
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy . . . . Panasonic and it was a "big b***er" 🙂 that I assume didn't record in 320x240 so obviously it was reduced just for the demo/commentary purposes . . . . 320x 240 was the native resolution of the early Panasonic VHS or VHS-C,