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  • Other products
    13 answers, most recent on 1/9/2021
    RE: Getting this error when using FTP option to connect to my website
    @Brian-Koncher Hi This would suggest you are locked out of the site. Is your hosting with Magix/Xara and if so, are you up to date with the annual hosting fee? Can you login to your Control panel for your website? . . . . This when I am using
  • Other products
    13 answers, most recent on 1/9/2021
    RE: Getting this error when using FTP option to connect to my website
    I keep on getting this.... Response:    421 Maximum login limit has been reached.Error:    Could not connect to server I would like to clean up my website because I must have duplicated files which has triple my web space... This when I am using
  • Music Maker
    4 answers, most recent on 6/26/2021
    RE: Can't find Music Maker 2021 Premium Steam Edition premium soundpools
    I'm not exactly sure how I'm supposed to register my Steam version. I saw that under the "share" tab there is "Manage login details" where I can enter my e-mail address for automatic log in. However, this doesn't seem to help with my problem at all.
  • Other products
    No answers, created on 12/27/2020
    Upload geht nicht / Upload not working
    Seit 14 Tagen keinen Zugang zum FTP-Speicher (https://webftp.magix-online.com/). Login Maske bleibt stecken. Login bei magix-online.com funktioniert bestens. Antwort Helpdesk: Man habe technische Probleme. Wie weiter??? Intel Pentium G4400, 4 RAM,
  • Movie Studio
    3 answers, most recent on 12/22/2020
    RE: Cant find older version
    @Henry-Waldenstrm Hi Henry and welcome to the Magix user to user forums. When you fist used the product you would have had to make a user account with Magix. If you can go to your Magix account and log in to it, the download the key would be there
  • Music Maker
    5 answers, most recent on 12/21/2020
    RE: Soundpool non-commercial commercial properties
    @GoblinsCreative If you bought the Soundpools in the Music Maker In-App-Shop you can go to producerplanet.com and use your normal account login and look your Soundpools up under your products. Is there a way to buy a commercial version of the pool
  • Music Maker
    5 answers, most recent on 12/21/2020
    RE: Soundpool non-commercial commercial properties
    @GoblinsCreative If you bought the Soundpools in the Music Maker In-App-Shop you can go to producerplanet.com and use your normal account login and look your Soundpools up under your products.
  • Music Maker
    2 answers, most recent on 12/18/2020
    RE: Free Version serial number
    @Calvin-Harrington Hi and welcome to the forum. The Plus and Premium versions are of based on the free Music Maker, it is the base version for all variants, the differences are the additional soundpools, instruments and functions/features. You
  • Photostory
    2 answers, most recent on 1/9/2021
    RE: [Closed] Offline download / Alternative download
    While I cannot answer for every computer/opsys/version etc., this is how it works with my particular situation (US-EN, Win10 Pro): 1. Use the MAGIX downloader file (it will have "dlm" in the file name). Download it and run it (with admin
  • Movie Studio
    4 answers, most recent on 12/15/2020
    RE: Freeze & crash from a new user
    @a-habel Hi . . . . Can you provide the necessary link/e-mail as I have attempted it using the original e-mail but its been activated of course and not responding . . . . I assume you mean the download link in the email is not working. If so: in
  • SOUND FORGE
    2 answers, most recent on 12/15/2020
    New registration for a product and no info provided for download
    I bought a Sound Forge Audio Studio / Acid Music Studio combination program from my employer Best Buy. It is exclusive to the store and not a demo or an actual product you can purchase on magix.com I created a profile and login then entered the
  • Xara Designer Pro
    One answer, on 12/14/2020
    Xara Designer Pro X17
    I made the mistake of trying to reinstall Xara Designer in order to get rid of the ridiculous massive blue and white dotted line around selections that I simply couldn't turn off. Now instead of having a functioning program to use I get a trial
  • Music Maker
    19 answers, most recent on 2/15/2021
    RE: Music Maker update 29.0.4.25
    You didn't fix the bug where I can't login to the store. I guess you guys don't want money. What a joke. I wish Sonic Foundry had never sold out. The patch couldn't have fixed that issue, because that's not actually a common and reproducible bug. If
  • Web Designer
    6 answers, most recent on 12/8/2020
    RE: cannot find my new website
    Hi John EB Sorry I went MIA. my website address is http://djrevcb.xara.hosting/djrevcb/ Matt from Xara tried to guide me ... I have republished my website. xara web design says it is at http://djrevcb.xara.hosting/djrevcb/    (google chrome) 
  • Music Maker
    5 answers, most recent on 12/6/2020
    RE: Activation
    Music Maker 2019 Premium Edition order number Serial Like I said in the first message, I got a new computer and want to install my purchased software, went to activate and it has me log in, after providing my login, I get the error message. I can't
  • Music Maker
    One answer, on 12/3/2020
    RE: Music Maker Score
    @stein-s Maybe it shows the serial under the Help -> About menu? If you registered your software back in 2016 you'll find your serial in your user account on Magix.com. You just need your mail and password for your login. With your serial you can
  • Music Maker
    19 answers, most recent on 2/15/2021
    RE: Music Maker update 29.0.4.25
    You didn't fix the bug where I can't login to the store. I guess you guys don't want money. What a joke. I wish Sonic Foundry had never sold out.
  • Samplitude
    One answer, on 11/29/2020
    RE: Forgot Serial Number
    Hey folks, I am still using Music Studio 2014 on the Toshiba Satellite and unfortunately, I do not have my serial number anymore because I have lost it a long time ago. How do I solve this problem? I would like to record music on the software
  • Movie Studio
    11 answers, most recent on 11/26/2020
    RE: had to reinstall new windows 10-having issues with "activation"
    @Andrew-Corner Hi Just been there and done the same after updating to Win Pro trashed the PC. Browse to magix.com - click the small head and shoulders icon top right of the home page and login with your email address and password . Go to My
  • Movie Studio
    39 answers, most recent on 11/30/2020
    RE: travel router
    @CubeAce Hi Ray That is what I was doing however after that nothing! @shi-yashen has provided the password. Have you managed to download the file? Added: I have tried a different browser, however Baidu is asking me to login to download the
  • Movie Studio
    2 answers, most recent on 11/21/2020
    RE: Cannot find old serial number because I dont have the same email.
    @steve-202020 Hi . . . . movie edit pro 14  . . . I assume you mean MEP 2014 judging by your previous posts? If so please do not abbreviate the year number, also please, as you were asked to do back in 2018, put your computer specification in your
  • Music Maker
    19 answers, most recent on 2/15/2021
    Music Maker update 29.0.4.25
    Hi all, Music Maker update 29.0.4.25 went live earlier this week. Please find below the official patch notes. Changes in patch 29.0.4.25 compared to 29.0.3.21 Bug fix: AVI files can be added to an arrangement again Bug fix: Video effect templates
  • MAGIX
    No answers, created on 11/19/2020
    [Closed] Patch for Music Maker | version 29.0.4.25
    Hi all, Music Maker update 29.0.4.25 went live earlier this week. Please find below the official patch notes. Changes in patch 29.0.4.25 compared to 29.0.3.21 Bug fix: AVI files can be added to an arrangement again Bug fix: Video effect templates
  • SOUND FORGE
    6 answers, most recent on 6/25/2021
    RE: Can I reinstall an older version of Sound Forge
    Most of the legacy SF versions will run on Win10. Which version do you have? If you know your old login details for SCS, you can still find your SCS serial numbers and download from the SCS legacy site, The old SCS login info should work in Magix.
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