• Music Maker

  9 answers, most recent on 7/12/2023

  [Solved] Oh why did I press the update button...
  I had a fully working older Music Maker version 2021 with windows 11. Few days ago I did a mistake of my life and pressed update button. Result: -VST icons gone-cannot open VST instruments interface -any midi driver won't work I logged out and in
• Off topic

  160 answers, most recent 12 hours ago

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeilHi Magix did not take your money?Walmart did, so you will need to contact them who you paid for said item. Stephen Forum Moderator
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  pas de magix low latency audio
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  I installed driver version 595.79 today 4/5/26 because of the Mixdown error message. Everything worked fine on March 29, 2026. So something changed in the Magix software.
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Movie Studio

  4 answers, most recent on 3/16/2026

  Updating / Upgrading present and future concerns
  Greetings, I'm constantly being bombarded with emails to update or upgrade my MS2025 Premium to VDL2026, even more so over the past couple of weeks. I'm sure the same applies to all their other video and audio users. If "new" Magix still runs true
• SOUND FORGE

  5 answers, most recent on 2/14/2023

  RE: [Solved] Cannot get a reactivation code for my sound forge 16
  Welcome to the Magix Sound Forge users community @pyeman23.Did you in fact "try later"? Folks have recently experienced problems with downloads and other on-line issues. so it may be a temporary glitch.You might try deactivating and reactivating.
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Welcome to the Magix forums. I think we understand your frustration but these are user to user forums; Magix staff rarely, if ever, visit here and so it is extremely unlikely that anyone who can effect any change to the sending out of
• Movie Studio

  One answer, on 2/15/2026

  Timeline Mode
  I just bought Magix Video Deluxe Plus 2026 but I can't seem to get into timeline mode. How can I do that?
• Music Maker

  11 answers, most recent on 3/11/2023

  [Solved] Missing Dll MxQt.cfg
  Magix engineer has told me to down load dll MxQt.cfg ! Where can I find this patch?
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: [Solved] Playback along with audio stuttering every 1-3 seconds
  I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for
• Samplitude

  7 answers, most recent on 12/29/2024

  [Solved] Playback along with audio stuttering every 1-3 seconds
  I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for a
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  @beth-pritchard Hi . . . . keep getting 'The support request could not be saved' . . . . Magix have been having some problems with one of their Cloud providers, which have been affecting several programs, and services. Which program are you having
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright Scott, FYI, has happened before: https://www.magix.info/us/forum/message-could-not-find-a-part-of-the-program-please-install-again--1351321/ and by the looks, not resolved. I am able to open old projects, and i have the 316 patch
• Music Maker

  4 answers, most recent on 3/3/2023

  RE: [Solved] Third Party VST Effects
  @Phil-Huston Is the GUI super slow in your case? This might be caused by some settings in Windows or by some other programs. Check out this thread: https://www.magix.info/us/forum/program-reacts-very-very-slow--1322438/
• Movie Studio

  35 answers, most recent on 9/14/2023

  [Solved] Frame Could Not Be Calculated
  This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It
• ACID

  2 answers, most recent on 2/26/2026

  RE: acid pro 8.0 activate serial number
  @kamel-h Bienvenue sur les forums utilisateurs de Magix. Veuillez consulter https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ et suivre les conseils qui y sont donnés. JeffModérateur du
• SOUND FORGE

  One answer, on 1/15/2026

  RE: HELP! i got charged for audio studio 17 upgrade but never got license
  @erik-vargas Support is not very responsive. Try contacting the parent company of Magix at office@rmep.li or office@rmep.com
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @jonathan-m Hi I have removed the serial number you posted, this is a public forum, so please do not post any confidential information, this includes order numbers and contact information. Unfortunately given the serial number begins with P-, if you
• Music Maker

  6 answers, most recent on 1/22/2024

  [Solved] Given Soundpools commercial or non commercial use
  I haven't been able to find the answer to this question, so I'm hoping someone can help. I know if you buy a Soundpool, you can buy the commercial license for it, but what about the Soundpools that come with MAGIX Music Maker 2024 Free? (80's -
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @Nalmcruto Magix deliberately didn't sell Vegas to another company because it's their best selling product. I'm pretty sure that Magix and BorisFX will continue to cooperate in the future regarding Vegas.
• Music Maker

  2 answers, most recent on 7/21/2023

  [Solved] Humble Bundle 2022, Music Maker Installation Confusion
  Hello. I have the Content Creator Bundle from Humble Bundle near the start of 2023, and am now in the process of activating the apps that come with it. Two of these apps are "Music Maker EDM Edition" and "Magix Music Maker 2023 Premium" Upon trying
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm If you see a preview you are basically good to go. Have you tried to record with another software, for example OBS https://obsproject.com/ or the new trial version of Magix Video Deluxe or Magix Vegas? Maybe the software version of Rescue