• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold Hi @me_again Has pointed you to the information we require from the technical side. On the practical side, . . . . i captured from a VHS tape . . . . Was this done using a USB Video Grabber directly into Movie Studio or some other
• Music Maker

  3 answers, most recent on 12/4/2023

  RE: Problem with activation code after buying upgrade with another email.
  Terminating your Magix.info forum user account won't help you. Your customer accounts at Magix.com. can only be deleted or merged by the Magix customer support at infoservice@magix.net. You need to contact them and ask for assistance.
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi Assuming the burn completed. In Windows File Explorer, browse to the folder: C:\Users\Username\AppData\Roaming\MAGIX\Fotostory_2023_Deluxe\ Open the photostory.log file in Notepad and scroll to the bottom and locate the lines
• SOUND FORGE

  11 answers, most recent on 8/9/2024

  RE: Batch Converter Presets
  @sean-mccoy  Custom Batch Preset Location -> C:\ProgramData\MAGIX\SOUND FORGE Pro\16\Actions Batch Factory Preset Location -> C:\ProgramData\MAGIX\SOUND FORGE Pro\16\Actions\Factory Presets Per SP comment I'm also not sure if the old batch
• Movie Studio

  5 answers, most recent on 7/29/2024

  RE: Cant open my program
  @David-Bartholomew Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Movie Studio

  31 answers, most recent on 6/27/2024

  RE: Where did my audio go?
  @Eric-Elliott Click inside the triangle & move the little circle around the the outer circle to vary the colour, the little sq top left will show which colour you have Right click on the clip in Timeline mode & choose this option, Also you
• ACID

  7 answers, most recent on 3/5/2023

  RE: [Solved] Where's the patch?
  @Former user Here is your answer I've reached out to someone internal at Magix to see if we can get clarification, or a gesture of goodwill and get the bugfix back ported, or at least get confirmation of whether Acid Pro 10 is EoL so those of you
• SOUND FORGE

  4 answers, most recent on 11/3/2022

  RE: [Solved] INSTALL program crashes within Vegas Pro 20 AND within downloads
   The solution is already in the sticky https://www.magix.info/us/forum/sound-forge-audio-studio-16-feedback-thread--1292664/?page=2#ca1820899
• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  @Jiri-Veverka Hi . . . . And please don't ask me stupid questions like which CPU, Video memory, which movie etc. . . . . Not doing so, and getting the information requested, means we cannot help you resolve the issue you are having. The issue is in
• Movie Studio

  32 answers, most recent on 6/30/2024

  RE: Scrolling Suggestion-Thoughts Please
  @browj2, @AAProds Hi John, Al . . . . Ctrl+Alt and drag . . . . Sorry John, this triggered a memory we had discussed this and other shortcuts in a previous topic/post - Al mentioned this here John EB
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: [Solved] Application not opening suddenly. Error code: 59
  @Laszlo-Farkas Hi. If you have activated a Magix account and registered your product you should see something similar to here. If not, contact Magix at infoservice@magix.net or raise a ticket by using the contact support button at the bottom of your
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Hi , I hadn't read this yet! Based on your post I went to check the news and ended up looking for "this one" regarding recent changes at Magix!I think that if you have 2 products within a line (+ professional) in the current economic situation of
• Audio Cleaning Lab

  5 answers, most recent on 12/29/2023

  RE: Editing Audio and Saving Changes
  Hi @DZangger, Sound Forge and Audio Cleaning Lab are quite different in terms of the user interface, features and functions. In my opinion, Magix should not have used the Sound Forge name and simply refer to it as Audio Cleaning Lab instead of
• Movie Studio

  One answer, on 8/17/2024

  RE: Program Freeze
  @annie-g Welcome to the Magix user to user forums. I'm sorry the program is apparently not opening properly for you but, without a lot more information from you it is going to be almost impossible for any poster here to help. Please start by telling
• Movie Studio

  10 answers, most recent on 4/2/2024

  RE: Movie Studio Not Same as Vegas Studio?
  @MarJe Hi, See this thread in which I outline the main new/changed features. Subtle but nice. John CB
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian SRT files are for direct import when uploading video, the srt is uploaded separately, to YouTube and Vimeo. Video deluxe cannot import srt files and create the titles. If the final video is going to be uploaded to YouTube see this
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: Is Movie Studio 2025 Platinum a stand alone program or an upgrade?
  @Eric-Elliott Hi. Choosing the upgrade option will require you to provide a previously owned activation code from a Magix product. Sometimes a cross-grade price will be offered. You have little to lose by trying. The program is a standalone program.
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  @calamar Hi . . . . 60min long takes more than 8 hours . . . GPU encoding enabled . . . GPU acceleration was disabled . . . . This would suggest the CPU is doing all the encoding. What is the specification of your computer system including Windows
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Voiceover commentary in movie
  @Former user Hi Gid . . . . is this media dependant? . . . . Only in so far as the video clip must have separate audio streams - this is the MediaInfo of the sample file I used- I have removed unnecessary data: Multi audio stream audio Complete
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: Question: How to add new font to Magix Movie Studio 2025 in Windows?
  @tony-r Hi . . . . It wasn't the first time rebooting, but it was the one that counted. . . . . Some times it does take more than one restart for Windows to clear an issue. . . . . Do they have any groups . . . . I do not know about in the US,
• SOUND FORGE

  10 answers, most recent on 12/4/2022

  RE: [Solved] Sound Forge Pro 16 Suite missing correct SpectraLayers Pro 9 installer
  See this recent thread where another user was also missing the SpectraLayers Pro activation serial. To summarize, contact Magix Customer Service. Email them at: infoservice@magix.net -or- sales@magix.net. That said, I do not see anything about SLP-9
• Music Maker

  7 answers, most recent on 12/6/2022

  [Solved] Revolta Plus Presets by Magix
  hi, I want to purchase Revolta Plus Presets by Magix for 9.99eu (+1.80eu :( ). I use free version of Music Maker 64-bit. I need to know if all instruments which sound in its demo example will be also available and I dont have to spend more apart
• Movie Studio

  27 answers, most recent on 11/18/2024

  RE: Where'd the track options go?
  @Windows-user6314 Hi Vegas Movie Studio (VMS) and Magix Movie Studio (MMS) have very different workflows. MMS tracks are universal, ie you do not have defined video/audio tracks, and order of priority, ie track 1 is the 'background', video and
• Movie Studio

  11 answers, most recent on 4/6/2024

  RE: Export 4K Vertical movie by movie studio 2022 platinum
  @1Lo1L, @emmrecs Hi I posted this tutorial on working with vertical resolution exports, back in 2019, the principles also apply to Vegas Movie Studio and the current Magix Movie Studio. My previous post above is the same principle applied to a