• Movie Studio

  36 answers, most recent on 1/15/2017

  [Solved] First Impressions and troubles.
  Computer Specs: Intel I5 processor 16gig ram and 250gb SSD with Windows 10, and there is no need for proxy file editing for my purposes. Graphics Card: Despite buying a AMD Radeon R7-200 Graphics card specifically for hardware mp4 export, AVCHD, It
• Movie Studio

  2 answers, most recent on 12/10/2008

  RE: [Solved] Why does Movie Edit Pro 14 Plus refuse to connect with my camcorder?
  Make sure to connect DV camcorders via the FireWire/IEEE 1394 interface for capturing in Movie Edit Pro. That's a requirement for this procedure to work properly. USB capturing of DV camera is just not properly standardized.If the necessary FireWire
• Photostory

  One answer, on 3/11/2008

  [Solved] Importing digital camera avi files into magix photos on dvd6-no sound
  Canon IXUS75 digital camera. Can also be used to take 'video' - creates avi file when used in video mode. When I import these 10-15 second long files into the 'storyline' on Migix photos on CD/DVD 6, and try to run the file -sound 'starts' for a
• Other products

  3 answers, most recent on 6/19/2008

  RE: [Solved] How do I record vocals on PC
  First of all, you will need a decent full-duplex sound card with ASIO driver support. The options here are virtually unlimited. It all depends on your requirements and budget. Personally, I would make sure to invest at least about $100 to $150 into
• Movie Studio

  23 answers, most recent on 4/11/2024

  RE: MEP Premium 2022 - sync with wav file
  @magix_dr Hi Darek . . . . And I can't figure out what the problem is.... and how to solve it . . . . That is why we need samples of the video file and the wav file to determine if this is reproducible and can find a cause, or there is something
• Photostory

  8 answers, most recent on 8/25/2023

  RE: Photostory not opening properly (photo explorer)
  Thank you for your response. I have to go out of town for a couple of days and will try what you recommend then. I don't believe I have a second graphics card. I will also find the specks on my computer from HP so I can see what there is. Do you
• Movie Studio

  One answer, on 2/15/2024

  RE: Crashing
  @James-NICKERSON3518 Hi We need a lot more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote
• Rescue Your Videotapes!

  20 answers, most recent on 9/9/2023

  RE: Driver besides the default Win 11 (messed)
  Hello all - I think I should share the answer from Magix support and my reply. Hello JorgePlease excuse the long waiting time. Unfortunately, we are currently understaffed due to illness.The USB video converter can only record audio in mono. But you
• Movie Studio

  3 answers, most recent on 3/31/2024

  RE: error during export
  @PeterB-Andersen Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. I would suggest you put this information
• Movie Studio

  17 answers, most recent on 7/28/2024

  RE: Issues with super fast videos or delayed audios
  @rbritz1970 Hi The most likely problem is the source videos are encoded with a variable framerate. Download and install MediaInfo and analyse one of the clips causing the issue and post the results, see this tutorial on how to setup MediaInfo and
• SOUND FORGE

  6 answers, most recent on 2/15/2024

  RE: Sound Forge not recording
  If you wish to record multiple sources, you need a mixer prior to your existing sound card, or a sound interface with multiple channel . If you have a microphone you need an interface with at least one mic preamp channel.If you wish to record
• Sequoia

  One answer, on 7/4/2024

  Recordings just stop - CPU/Hard drive Overload
  Hi all, We are facing an issue with hardware and sequoia for broadcast recordings. Main issues, then we are having more then 64 channel recordings, they just stop out of nowhere with CPU/Harddrive overload. Tho we are ussing Xeon e5-1620 with 64 gb
• Movie Studio

  21 answers, most recent on 9/28/2023

  RE: Hardware Encoding for MPEG-4 Export Stopped Working
  Hi Ronald. If you also have an Intel processor with an inboard GPU it could be that driver that needs updating. Alternatively the latest nvidia driver is 536.99 if using the studio driver or 537.34 if using the game ready driver. If you have a
• ACID

  6 answers, most recent on 12/25/2023

  RE: Acid Music Studio 11 don't working
  @Ageu-Dhell Hi We need more information on the specification of your computer system including Windows version and build number. See this topic for what is required and please quote processor and graphics card make/model in full, and the GPU driver
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  @KBL Hi Thanks for the information. The Preview monitor 'Lightning' icon needing to be turned on reduces the load on the PC by reducing the rendered video resolution and frame-rate for playback of the timeline in the program, it does not affect the
• ACID

  6 answers, most recent on 4/22/2024

  RE: Crashes every five minutes literally
  @Brandon-Montoya Hi . . . . I'm on a brand new notebook . . . . We need more information on the Asus Notebook: Computer specification, Windows version and the Acid version number, see this topic for what is required, and please quote processor and
• Music Maker

  8 answers, most recent on 3/24/2024

  RE: keyboard piano
  @Art-TV99  I've never had to deal with display issues, so am not sure. You could check if your monitor's display driver can be updated. Since this is different from the audio issue, can I suggest you create a new post here in the forum, showing the
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @Willem-vdfdeJong Hi. I honestly don't know as a lot of GTX and RTX cards use the same drivers. I don't know about other sites but the ASUS website has a list of older nvidia drivers you can download there going back to 2021 if you want to give it a
• Off topic

  No answers, created on 6/7/2023

  Credit Card information removed?
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson No problem. I have those moments as well. Probably more than I care to mention 😅. Your camera is more likely the version in the Brochure then. Still it takes the same image quality just the memory card requirements are not the same and
• Movie Studio

  5 answers, most recent on 6/4/2024

  RE: What software is recommended for Suite 2024
  @Jennifer-Barnes Hi I have removed all the superfluous information from the system specification you have given? Is the processor in your system a 10th generation Intel with integrated graphics, - please give the specific model number including any
• Music Maker

  One answer, on 2/9/2025

  RE: I cannot access what I paid for
  @Bryan-McMillan Hi and welcome to the forum. . . . . I have followed the steps but still cannot access Magix Music Maker . . . . We need more information to help diagnose the issue(s) you are having: The specification of your computer system
• Other products

  No answers, created on 6/26/2023

  Does Video Deluxe Plus allow capture from a video capture card?
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @Deborah-Wesley To reduce uniform(!) noise like tape hiss, I recommend you use the 32 bit version of Sound Forge Audio Cleaning Lab 4 because the normal 64 bit version always throws annoying error messages. Technically it works fine, but it's always