• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  [Solved] Application not opening suddenly. Error code: 59
  Hello, I have been using this app for a long time and now it doesnt seem to be opening. It is saying: "The programme could not be started... Error code: 59" I have tried deleting and reinstalling the app however the same thing happens. I would
• ACID

  16 answers, most recent on 6/25/2024

  RE: Acid Pro 10 can't install Microsoft Visual C++ 2013(x64)- won't update
  I've tried all of the above, and even from the links from here (acid pro 8 failed) to other links at microsoft, etc... nothing seem to work for me with Update errors for ACID, in this case AMS11, but had same with AP10 and AP11 last year.... I've
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for that. Downloaded MediaInfo but it us way beyond me - rapidly got completely out of my depth. My mkv files were generated from old camcorder PAL tapes using PotPlayer if that helps - have heard good and bad things about PotPlayer. Magix
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  Hi Jeff My question is the same, about the shopprocessgui.exe that keeps popping up every time I quit ACID Pro 11, as shown in the screen shot. Yet to find a solution, instead of hiding my post why don't you try to find a solution for it Before
• Movie Studio

  9 answers, most recent on 8/14/2025

  MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
• Rescue Your Videotapes!

  2 answers, most recent on 1/24/2025

  RE: MPEG2 issue
  @PeteS Welcome to the Magix user to user forums. MPEG-2 Encoder activation is normally "automatic" once you click on that "Activate" button. The error message may simply indicate a problem with the activation server; how many times did you try to
• Movie Studio

  2 answers, most recent on 12/11/2024

  RE: Error Code: No Valid Bouncing Range
  @Sang-Oh, @AAProds Hi . . . . . Error Code: No Valid Bouncing Range . . . . The error message would suggest you are using Vegas Pro or Vegas Movie Studio 17 or earlier, in which case you have posted in the wrong forum. At the bottom of this page
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  I have a similar problem. When I install Prodad, I get an error but it keeps installing. I can't see anything in the Prodad transitions except one. They have honestly responded quickly and what they have explained to me is how to use them, but the
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  @John-Crooks Hello John, What you can still try is the following: go to: C:\Users\your username\AppData\Roaming\MAGIX\Videodeluxe30_plus delete the videodeluxe.ini file MMS 2024 will be reset to the default value and any computer configuration
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the
• Music Maker

  6 answers, most recent on 12/5/2022

  RE: [Solved] Ok, some items are allowing a second registration
  @Russell-Cashin It would be helpful if you can show us the exact error message. It depends on Cherry Audio on how many computers you can use MG-1 Plus with your license. I don't know the details because I don't use Cherry Audio plugins.
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Samplitude

  One answer, on 1/17/2025

  RE: How can I download my software again?
  @Dledge Is your version available here? https://www.magix.com/us/support/pro-audio-downloads/ Did you register it under another email? That would explain why it isn't visible. The problem is, you cannot activate it with a new email address. You
• SOUND FORGE

  No answers, created on 11/9/2023

  error message
• Off topic

  One answer, on 8/10/2025

  [Closed] CD Architect 5.2
  I purchased CD Architect 5.2 via Amazon Download. It worked great for a long time on my old win10 computer but it has since crashed and i am now rebuilding a new win11 system. I ran the installation file and it installed perfect, but when i start
• Movie Studio

  31 answers, most recent on 6/27/2024

  RE: Where did my audio go?
  Thank you guys for all your help, but I think I better give up. I just wrote a reply giving explanation that may help and everything and when I went to submit, the hour of typing got erased and I got a 403 error!I can't replicate what I wrote. What
• SOUND FORGE

  6 answers, most recent on 4/28/2024

  RE: error 14
  I downloaded sound_forge_audio_studio_365_dlm and i have 365 and it does not work - ERROR 14 . thanks for trying to help
• Video Pro X

  One answer, on 11/27/2023

  [Closed] Vegas crashed and won't start, keeps asking for an error report
  I installed Vegas Pro 21 this weekend. Went to render my work and Vegas hung at 25%. Rebooted computer and Vegas does not restart, just get an request to submit an error report. Have uninstalled all the products and reinstalled them. Vegas still
• Music Maker

  2 answers, most recent on 2/19/2024

  10661
  When trying to install I get this error and am unable to install on my MacBook Pro. I have magic music maker
• Movie Studio

  7 answers, most recent on 1/4/2024

  RE: Old Video Pro 2015 ver
  I did get error message that the install file can not DL C++ file ??
• Video Pro X

  14 answers, most recent on 1/6/2025

  Bluray Burner Problems and Multi-Language Bug in VPX16
  Hi, Bluray Burner: ASUS BW-12D1S-U (2013) I have burned BR disks in the past, from VPX and Movie Studio, but the burner now gives me errors. I tried the direct method from VPX and creating ISO then trying to burn from the ISO using IMGBurn,
• Movie Studio

  11 answers, most recent on 9/23/2024

  Why is the water chroma key filter gone
  I am currently editing a video that has gone through different versions of this software. I upgraded to the 2025 edition of this and I am highly upset that I am now noticing that the "water" chroma key option is entirely gone. It's only 4 options
• Music Maker

  2 answers, most recent on 1/2/2023

  [Solved] Loading plugins purchased from MMM to Ableton
  Hello, please i want to use VST instruments which i ordered from MMM in ableton....but when i am trying to load them in ableton i have this error message for example this electric Bass   Please what is the problem? Thanks a lot    
• Movie Studio

  18 answers, most recent on 11/30/2024

  RE: MPEG-4 codec problem
  @JeromeJ-McIntosh Hi From the error message it looks like you are using One-Drive as your main Documents storage area. Movie Studio creates temporary and auto backup files which are written to the Magix folder in your Documents folder, however it