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Tried to edit an iPhone 14 video. It demanded I purchase a Codec to Continue HVEC Codec. It looked for a computer ID. I used the number in the last purchase of the Software Magix Edit Pro Plus. It didn't accept it. It skipped on to credit card

Audio Cleaning Lab

One answer, on 2/14/2024

Re installing Cleaning Lab 2013

For the last 10 years or so, I have been using Audio Cleaning Lab 2013 with an old Windows XP computer. Everything as worked great. However recently I wanted to clean out my c drive, and therefore I wiped clean my c drive and reinstalled my Windows

Music Maker

4 answers, most recent on 12/27/2023

RE: No MIDI object selected to edit

@SPow Yes, audio objects contain audio signals like voices and are recorded through a microphone. You can record audio objects via AUDIO REC. MIDI objects contain MIDI messages like the Note number and 'Note On' or 'Note Off'. With them you can

Video Pro X

44 answers, most recent on 2/4/2025

RE: Problem with exported DVD

@emmrecs Eeek. Looking at it in VDub and discarding the fields, the problem is with the top fields. Some are "kept", way after the scene moves on. A good example is when the fellow on the right passes the structure walking slowly towards the other

Music Maker

35 answers, most recent on 11/7/2023

RE: Music Maker update 32.0.2.11

I purchased Music Maker Premuium 2023 (I thought) from Amazon and installed it 3 months ago. I started a project and wanted to add a new track. I got a message that said I can't do that because I have Music Maker Free. WTF? What did I pay Amazon $50

Music Maker

4 answers, most recent on 6/10/2023

RE: Reinstall: Where's the Deactivation Option

Thank you! When I went into the help documentation and looked up "reinstall" it showed information that showed otherwise. Using the serial number on another computer If you want to use the serial number on another computer or after reinstalling

Movie Studio

One answer, on 6/10/2024

Many bugs mainly in 3D from serious to trivial

There are many bugs both minor and major in Movie Studio 2025 many of which were there previously. 1. Zooming in on a picture doesn’t allow you to move it around. All of my photo programs do allow moving zoomed images and this is a vital

Video Pro X

13 answers, most recent on 1/23/2024

RE: Software Corruption?

@Scott-Rindenow Hi Thanks for the laptop spec information, however it is incomplete, as requested we need the following: Processor full model number If there is an AMD or Nvidia graphics card also installed, the model number Windows version. A

Photostory

53 answers, most recent on 4/2/2024

RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400

@ann-hesselsweet Hi Ann That is good news. . . . . Will I have the same trouble? . . . . That depends on what the cause of the Borneo project burn issue was to behave the way it did. I suspect that after the export to a working mp4, that later edits

Music Maker

6 answers, most recent on 7/6/2023

RE: all purchased content missing Magix only wants more money

version 31.0.5.56 it shows my name int he upper right, when i click it goes back to the projects/music maker premium on the right and my email then "log out" there is "you already have a serial number?" (with a question mark) when i click "enter

ACID

6 answers, most recent on 12/14/2023

RE: Connecting multiple synths to acid pro 10

@christopher-pengelly I'll say from the start that I don't have or use ACID but the principles involved in running multiple external keyboards/synths are universal. So: Please tell us exactly which MIDI interface you have and how many input/output

Music Maker

4 answers, most recent on 6/10/2023

Reinstall: Where's the Deactivation Option

I clicked on the little person icon in the upper right... see my activated Music Maker Premium but there is no option to click deactivate. Clicking on the program name does nothing. Searching online found the same instructions.Perhaps the coffee

Movie Studio

13 answers, most recent on 2/26/2024

defining object size using KEYBOARD

Hi, Well today I needed to select an exact size of an object using ONLY THE KEYBOARD. I remember I posted on this forum and no one responded.As I needed this today, I was able to do it because I discovered that the visualization's time field also

SOUND FORGE

6 answers, most recent on 7/18/2022

[Solved] Re-activation of SoundForge PRo 11.0 not working!

I have been a loyal SoundForge user on Windows for two decades, and upgraded continuously until a few years ago I stopped at Pro 11.0 and switched to using other software on the Mac. I still want to go back and use it sometimes, though, via

SOUND FORGE

42 answers, most recent on 5/28/2025

RE: Batch Processor Crashing

@ItsMeTho Hi Trial versions of Magix products usually have some restrictions/limitations which are unlocked when purchased and activated with a full product serial number. The behaviour you are seeing suggests this is may be one of those

Music Maker

22 answers, most recent on 3/20/2025

RE: New Install; Music Maker 2024 - Laggy and Crashes

Quick update; Made some progress.... Based on another Post, I followed @johnebaker's suggestion; C:\Users\YourUsername\AppData\Roaming\MAGIX\mmxx where xx = a 2 digit number. If you are using MMM 2024 this will be 32. Delete only the following

Movie Studio

One answer, on 9/19/2023

RE: Cannot connect New Blue to Movie Studio after moving to new laptop

@Derek-Norman Hi . . . . The code I was given to use when I first made the purchase no longer works when I try to connect now - saying it's already been redeemed. . . . This would suggest you are trying to redeem a voucher/coupon code for the NB

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

Reflecting on @Reyfox's original post where he observed that VPX's webpage seemed to be neglected as compared to MMS led to a healthy discussion regarding VPX's current pricing, past development, bugs and future plans. If I was product manager for

Movie Studio

4 answers, most recent on 8/9/2023

RE: activation

I need to renew may computers and now whaen I try to activate appears the erros where the content is about number ofactivations. So, I didn´t use anymore in other machine. I juste need to remove the last and get the new one. Please, who can help me

Movie Studio

44 answers, most recent on 5/30/2024

RE: Movie Studio 2025 Released

@AAProds Hi Al . . . . More woke nonsense. Do they really think, on this forum, that someone will act maliciously or nefariously and then turn around and threaten people because of what they posted/changed? . . . . Nothing at all to do with

Movie Studio

31 answers, most recent on 3/23/2024

RE: Movie Studio 2023 vs 2024. What's actually changed?

@Lee-N Hi . . . . The original video had something corrupt on one of the tracks. . . . When this does happen, try the following fix, not 100% guaranteed to work: Select File, Manage project, Export movie file, Magix movie file (*.mvd), name and

Photostory

9 answers, most recent on 12/29/2023

RE: Travel Maps version 5.0.0.500 crashes

Hi Andrew The folder path looks fine to me, it has less than the maximum number of characters allowed (256 by default) and has no disallowed characters. Is the E: drive an internal drive or USB external drive? If an external drive there is a

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

Hi, SP, well, I have an update for you. WHAT A NIGHTMARE! You better have images of your drives to restore on another computer or I will bet you will encounter this nightmare.Step 1 - I un-installed everything and re-installed everything. No good.