• Movie Studio

  No answers, created on 4/14/2022

  Need help
  Hello, I need some help and I am not very tech savy. I have Movie Edit Pro 2015. Used it once or twice back when I got it and when I hit a road block, never tried again. I have a file full of pics and videos from various cell phones and a video
• Other products

  18 answers, most recent on 4/13/2022

  RE: [Closed] Problem with my magix editing software
  @browj2 @Former user I second John CB's advice. I have been through the same problems more than once when buying a new camera. The new camera has used codecs that I did not have before and my old software could not read the new formats. So I updated
• Web Designer

  4 answers, most recent on 4/10/2022

  RE: The serial number sent to me "is invalid" for Xara Designer Pro X 19.
  Hi John - well, nice try but you are wrong. Firstly, they print a leading "P" just outside the front of the box indicating they know there is a "P" there so don't bother, and secondly the box only holds the amount of the serial number less the "P" -
• Xara Designer Pro

  3 answers, most recent on 4/10/2022

  responsive site
  Does Xara Designer Pro X 19 generate a responsive website that supports mobile phones with Apple and Android operating systems? If not, how can I make it responsive?  
• SOUND FORGE

  7 answers, most recent on 4/13/2022

  RE: SFP365 won't update from 15 to 16
  Thanks for the replies. Much appreciated. I can check if the firewall/anti-virus is the issue, but it's doubtful. Both were disabled on the local target computer in an effort to get it working after the first couple of attempts. At work, I've been
• Movie Studio

  15 answers, most recent on 4/8/2022

  RE: Where is the information about fixes in updates
  I've found that while developers might not use the program as "regular users" do, but those that alpha/beta test it do. The only thing they can do is report bugs. Some can be fixed right away. Some in a later patch. Others, without extensive
• Xara Designer Pro

  2 answers, most recent on 4/6/2022

  RE: Web main pages OK, mobile scrambled
  David, you need to delete the mobile history from your phone, Thereafter you should see the same as I do. The text is really too small, but it does mirror the desktop.
• ACID

  4 answers, most recent on 4/5/2022

  RE: I made a double purchase need refund for one purchase 106
  @Robert-Wainwright Hello, Welcome I have removed your phone number and product number. Please do not display your personal and product information as this is an open public user to user forum. Contact infoservice@magix.net with your order and card
• Movie Studio

  5 answers, most recent on 4/4/2022

  RE: The program wont close!
  @johnebaker greetings John, thanks for the reply. As I said it was behaving itself after that hiccup but started again after about 20 minutes when I tried to close MEP when I went to do something else. I've just come back to continue with the
• SOUND FORGE

  4 answers, most recent on 4/15/2022

  RE: Audio Studio 16 using MP3
  Activating the MP3 codec is done automatically. However Magix software products need to phone home every now and then to verify some codec licenses, so the PC needs to be connected to the internet occasionally if it is an off-line PC. Otherwise,
• Other products

  One answer, on 4/2/2022

  My phone won't run this app.. please help
  mx cam app won't run on my phone ...keeps crashing and going to a white screen.
• Off topic

  No answers, created on 4/2/2022

  My phone won't run this app.. please help
• Music Maker

  3 answers, most recent on 3/29/2022

  RE: MM2021 reverts to Free Version mid-project.
  Thank you for your reply: I can be working on a song, logged in, then suddenly everything freezes and magix closes down, only to open the free version. It's very off-putting. I can only assume that the mobile internet hotspot I am using is losing
• Movie Studio

  7 answers, most recent on 3/29/2022

  RE: Sound distortions during video transitions
  Hi John, Thank you for your help. I have added the computer/software details to my signature. All drivers are up to date. I have changed the settings from using GPU to use the CPU with no difference. I have moved the buffer to a higher value and it
• Other products

  3 answers, most recent on 3/26/2022

  RE: Explaination
  Thank You John CB. My old puter died and I just purchased a new laptop. It is a 64/64 system. My concerns are that I am taking videos with the drone in the 2 to 3 minute range (2.7K). I would like to be able to shorten them so I can send them to my
• Music Maker

  16 answers, most recent on 3/29/2022

  RE: Output volume of exported tracks
  @Lubomir-Rabatin  >> when i export the track to WAV or MP3, output volume is lowMeaning, when you play back within MM, the level is okay? In addition to @SP's comments, some other thoughts (I know nothing about your setup, so these are all
• Web Designer

  12 answers, most recent on 4/4/2022

  RE: TEXT NOT VISIBLE FOR SEO
    my pages are present on google but clicking control + f if I go to search for a word that goes to the end that word is not calculated I take inspiration from the text on the xara site pressing control + f key and inserting the speech is counted
• Other products

  One answer, on 3/20/2022

  RE: Emergency support
  @richardspencer007 These are user to user forums so not a contact for any Magix staff and personal data, like email and home addresses and phone numbers should never be posted to a public forum like this one. Hence I have edited your post. In a
• Other products

  One answer, on 3/20/2022

  Emergency support
  March 19, 2022 I need to move my emails out of Magix and need an activation code please. Email address removed by Moderator. is full and I have been deleting files but the message still says its full No emails are coming in and this is very
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  The Mercalli 2.0 Stabilization works great, though. Can't say the same about the VEGAS Pro Stabilizer, which is awful (not even sure why that is in there, if they will continue to bundle Mercalli 2 and sometimes give Mercalli 5 as a
• Movie Studio

  6 answers, most recent on 3/13/2022

  RE: Movie Studio 2022 Suite BUY AGAIN???
  @AAProds Hi Al. I don't suffer the same popups if I do tick the 'do not show this again' option box while those promotions still run. It won't stop new or extended promotions. Emails can be routed directly to junk mail if so desired. WhileI see
• SOUND FORGE

  8 answers, most recent on 3/12/2022

  RE: Why am I suddenly glitching?
  You must upload the file(s) that have the glitches to a file sharing site like DropBox, GoogleDrive, OneDrive, pCloud, Mega, 4Shared or WeTransfer. Aside from Dropbox (which sucks anyway IMO), most give you up to 15GB of storage for free. Files
• Movie Studio

  One answer, on 3/4/2022

  video grid out
  Paid for an upgrade to Movie Edit Pro Plus in April 2021. Videos still pixel or grid out while I'm editing, and it shows up in the finished product. Feel like I wasted my money. Problem will not go away and I've tried several tutorials to try to
• Movie Studio

  40 answers, most recent on 12/17/2022

  RE: How to export a movie in portrait format (for upload to Twitter)
  @abreneliere Hi See this tutorial here. John EForum ModeratorB In the tutorial the MPEG-4 settings are automatically adjusted to movie settings, not in my case (in the video I posted).